Since the USA is where the assembly happens, the shipping to customers is going to happen there first. Canadian customers and rest of world customers will have a little more time as we ship pallets o… (View Post)

If you really want a return, put in a ticket as we have to lock the delivery list on wednesday at the latest (actually we're supposed to have locked it already), but if you want a refund we can start… (View Post)

First, let's remain calm. The customer support people are pulling from a default script, in this case not even one specific to our company. Secondly, we are very close to shipping the Collector's edi… (View Post)

We are still looking for a good patching solution for the boxed product versions to bring them up to the new versions. (View Post)

Gallowglass is correct. The localizations are happening on a volunteer basis. We simply don't have the manpower to manage the outsourcing for the languages at this point. (View Post)