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Cursor bug

ryuken87ryuken87 Member Posts: 563
edited November 2013 in Fixed
Current behaviour - The mouse cursor changes back and forth between the normal icon and a long thin column of gold lines. If the game is exited in this state then this carries over into windows which is quite infuriating because then I can't get rid of it unless I restart my computer and it's almost invisible against a light background.

Expected behaviour - Mouse cursor does not change.

I would take an in game print screen but apparently that doesn't work either.

Ta.
Post edited by Balquo on

Comments

  • GallowglassGallowglass Member Posts: 3,356
    Sounds to me like a graphics-driver issue. It might help someone to address this if you describe your hardware.
  • JalilyJalily Member Posts: 4,681
    If you go to Options -> Graphics and toggle the hardware cursor, does that change anything?
  • ryuken87ryuken87 Member Posts: 563
    Here's my system information. I'm unlikely to play the game in the next 6 months so I won't be able to test toggling the hardware cursor.

    Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130104-1431)
    Language: English (Regional Setting: English)
    System Manufacturer: Dell Inc.
    System Model: Studio 1558
    BIOS: Ver 1.00 BIOS A08 PARTTBLr
    Processor: Intel(R) Core(TM) i5 CPU M 450 @ 2.40GHz (4 CPUs), ~2.4GHz
    Memory: 4096MB RAM
    Available OS Memory: 3956MB RAM
    Page File: 2324MB used, 5586MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7601.17514 32bit Unicode

    Card name: ATI Mobility Radeon HD 5470
    Manufacturer: ATI Technologies Inc.
    Chip type: ATI display adapter (0x68E0)
    DAC type: Internal DAC(400MHz)
    Device Key: Enum\PCI\VEN_1002&DEV_68E0&SUBSYS_04131028&REV_00
    Display Memory: 2736 MB
    Dedicated Memory: 1014 MB
    Shared Memory: 1722 MB
    Current Mode: 1366 x 768 (32 bit) (60Hz)
    Monitor Name: Generic PnP Monitor
    Monitor Model: unknown
    Monitor Id: AUO22EC
    Native Mode: 1366 x 768(p) (60.008Hz)
    Output Type: Internal
    Driver Name: atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
    Driver File Version: 8.14.0010.0716 (English)
    Driver Version: 8.680.0.0
    DDI Version: 11
    Driver Model: WDDM 1.1
    Driver Attributes: Final Retail
    Driver Date/Size: 11/18/2009 06:18:20, 4675584 bytes
  • CuriouslyCuriousCuriouslyCurious Member Posts: 13
    Just to confirm Jalily's advice works on my ATI Mobility Radeon equipped laptop, unticking Hardware Cursor instantly fixed the issue for me.
  • riTk0MAriTk0MA Member Posts: 8
    It's a bug with Radeon HD graphics cards. The memory on the GPU where the mouse pointer is stored gets corrupted. The latest GPU drivers do not prevent it but they do lessen the frequency of the bug.
    The only way to fix it is to restart your machine.
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