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Troubleshooting

Post here if you are having an issue with the game and need help from the community to resolve it.

Discussion	Started By	Replies	Views	Most Recent
How to Attach a Save Game using the forums built-in feature Announcement	elminster June 2017	11	496	JuliusBorisov November 2020
Beamdog Support is moving to Service Desk Announcement	JuliusBorisov October 2019	11	527	JuliusBorisov October 2020
How to Enable the console in BGEE/SoD/BG2EE in version 2.0 and later 1 2 Announcement	elminster October 2016	60	81.9K	JuliusBorisov July 2020
About This Forum (Troubleshooting FAQ) Announcement Closed	Dee January 2014	10	12.8K	JuliusBorisov April 2020
If you cannot install the EE or SoD on Mac OS Sierra 1 2 Announcement	Bo September 2016	45	2.9K	Greener August 2017
Mac Sierra Settings Workaround Announcement	elminster December 2016	4	1.5K	[Deleted User] February 2017
How to Use This Forum Announcement Closed	Dee April 2014	0	225	Dee April 2014
Problem With Icewind Dale's Swashbuckler, Maybe?	deathgeonous July 27	4	36	SBlack July 31
[SoD] Bugbear Shaman uses the wrong animation	AndreaColombo July 30	0	18	AndreaColombo July 30
[ALL GAMES] Yet another no sound fix	Ficjusz August 2018	9	2.1K	DrkMatr1984 July 30
PST:EE - No sound in game or menus FIX	modemhead April 2017	2	2.3K	DrkMatr1984 July 30
CTD when turning of Full Screen	pleaseletmein July 23	0	15	pleaseletmein July 23
Incorrect attack animations in ITM files	AndreaColombo July 23	4	39	AndreaColombo July 23
Unique monster soundset variants are not being used	AndreaColombo July 23	1	19	AndreaColombo July 23
Revenants uses the incorrect animation	AndreaColombo July 22	1	38	Galactygon July 22
Are all mods compatible with BGT	hotaru July 21	1	20	argent77 July 22
NWN EE - shuts computer down when trying to play it	dreaperg July 17	6	33	dreaperg July 20
BG1:EE to BG2:EE character import on Chromebook	Rierruc July 20	3	34	Rierruc July 20
Cross Platform BG:EE Steam and Android	Aranthar July 17	2	21	Aranthar July 17
BG2: EE Android "Not Purchased" Error	Blank115 January 2019	12	1.7K	JuliusBorisov July 15
BGEE: Marek and Lothander Antidote Didn't Work	shylaman July 14	4	38	shylaman July 14
[BG:EE] Chase and his diamond	AndreaColombo July 13	4	30	AndreaColombo July 13
NWN:EE Android Arelith PW Server Crash	Pajamajake July 12	0	14	Pajamajake July 12
Enrage is using the Berserk ability icon ... again.	AndreaColombo July 10	1	17	sarevok57 July 10
Summoned to Harper Hold door locked	sarevok2 July 7	12	49	sarevok57 July 9
Nashkel Crash	hotaru July 8	2	18	hotaru July 9
Planescape torment:EE crashes when travelling to Southwestern hives	Karrg August 2017	23	381	cloudyreader1 July 9
BG2: EE multiplayer problem... yet again	rumcajsek June 26	1	30	stargasm July 8
Can't play SoD	AceBean27 July 5	8	46	AceBean27 July 6
Android 11 Cannot access Saved Games	SirFency May 16	6	109	Dalryk July 5
Looking for assistance in gaining access to MDK2 (originally purchased in 2012)	Guns4Gnus July 2	1	18	JuliusBorisov July 2
Issues with dragons' breath weapons	AndreaColombo June 25	9	72	AndreaColombo June 26
BG:EE - Multiplayer over internet with others who don't have SoD.	alceryes June 23	1	20	JuliusBorisov June 24
Problems with new user account	Hillgrove June 22	2	13	Hillgrove June 22
Problem with Charname and Dorn in BG:EE	juddsi May 2018	18	952	PatriCrusader June 22
Minister Lloyd - Umar Hills BG2 v(2.3.67.3)	Sir_Dahaka October 2016	3	193	Quartz June 17
How to manually uninstall BG2 EE	rossbach451 June 16	4	39	rossbach451 June 17
Jarlaxle and Visaj despawn before being able to complete their quest.	Verticor June 11	3	20	Verticor June 12
BG2:EE multiplayer connection issues	bludfystislandman June 10	0	28	bludfystislandman June 10
BG2EE v2.6.6.0 (GOG) - Crash on Ellesime/Suldanessallar Dream sequence	ZeshinX June 10	0	22	ZeshinX June 10
Icewind Dale Internet Connection Error on Android 10	nlfortier June 8	0	19	nlfortier June 8
Multiple Broken quest triggers.	NK1990 June 5	1	37	JuliusBorisov June 7
NWN:EE Mobile crash	Allanon81 June 6	1	19	Allanon81 June 7
Dorn encounter with Senjak and Dorotea not triggering	Desur June 6	0	24	Desur June 6
Terminsel spawned during Drizzt encounter	kuchikirukia June 1	1	20	kuchikirukia June 1
No XP gain for panicked characters' kills.	Verticor May 29	8	44	Verticor May 31
Creation of final save and character export does not work in IWD	wavingbug May 30	0	11	wavingbug May 30
(NWN:EE) My character in a certain server went crazy.	Smstik May 28	0	21	Smstik May 28
Pritchard Gardnersonson spawning via console	maragoth May 27	2	23	maragoth May 28
Bard stops moving when using "Bard Controlled" AI Script	wavingbug May 24	1	28	wavingbug May 24
Neera fleeing in Siege of Dragonspear (EE for Switch)	Mosky May 24	0	17	Mosky May 24
Trouble with multiplayer	DenilCartel May 24	0	26	DenilCartel May 24
Instant death game overs for no reason 1 2	Zaghoul April 2017	34	1.7K	Bubb May 22
Pathfinding in 2.6.	Verticor May 20	4	82	Verticor May 21
Help - Post Patch	SwordChucks May 20	1	37	Soren May 21
Hexxat Missing	Akis May 13	3	26	sarevok57 May 19
Scar is gone on Mobile BGEE	SirFency May 4	6	65	SirFency May 16

2016 Overhaul Games, a division of Beamdog. © 2016 Hasbro, Inc. All Rights Reserved. Baldur's Gate, Dungeons & Dragons, D&D, Forgotten Realms, Balder's Gate, Wizards of the Coast and their logos are trademarks of Wizards of the Coast LLC in the U.S.A. and other countries, and are used with permission. Hasbro and its logo are trademarks of Hasbro, Inc. and are used with permission. © 1998 BioWare Corp. All Rights Reserved. BioWare, the BioWare Infinity Engine and the BioWare logo are trademarks of Bioware Corp. Black Isle Studios and the Black Isle Studios logo are trademarks of Interplay Entertainment Corp. Atari and the Atari logo are trademarks owned by Atari Interactive, Inc. All other trademarks are the property of their respective owners.

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