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Troubleshooting

Post here if you are having an issue with the game and need help from the community to resolve it.

Discussion	Started By	Replies	Views	Most Recent
How to Attach a Save Game using the forums built-in feature Announcement	elminster June 2017	11	457	JuliusBorisov November 2020
Beamdog Support is moving to Service Desk Announcement	JuliusBorisov October 2019	11	452	JuliusBorisov October 2020
How to Enable the console in BGEE/SoD/BG2EE in version 2.0 and later 1 2 Announcement	elminster October 2016	60	73.7K	JuliusBorisov July 2020
About This Forum (Troubleshooting FAQ) Announcement Closed	Dee January 2014	10	11.9K	JuliusBorisov April 2020
If you cannot install the EE or SoD on Mac OS Sierra 1 2 Announcement	Bo September 2016	45	2.9K	Greener August 2017
Mac Sierra Settings Workaround Announcement	elminster December 2016	4	1.5K	[Deleted User] February 2017
How to Use This Forum Announcement Closed	Dee April 2014	0	212	Dee April 2014
Why Coran left my party suddenly ?	MusouKaze January 2017	15	1.1K	JuliusBorisov March 5
How to enable cheats in IWD EE	Trubbs March 1	2	17	jmerry March 2
HELP! Not receiving confirmation email	1130210 March 1	1	13	JuliusBorisov March 1
Tyrants of the Moonsea	ericdoman1 February 25	1	22	JuliusBorisov February 26
BG2:EE: Hexxat's Empty Casket stuck in inventory. I can't remove it and can't move.	BCaesar April 2017	8	1.6K	sarevok57 February 23
Scripts problem	jdpillow February 21	1	24	sarevok57 February 22
Vichand not responding properly	rotten July 2018	3	374	JuliusBorisov February 16
HELP PLS!!!	DemolitionMaN February 15	4	29	DemolitionMaN February 15
[ALL GAMES] Yet another no sound fix	Ficjusz August 2018	7	1.5K	JuliusBorisov February 15
Siege of Dragonspear DLC Mac	lsrw February 11	2	13	lsrw February 11
PST:EE on Xbox One X with Polish language has broken journal	tzok February 1	2	11	tzok February 8
durlags tower bug (switch)	Taylorrr February 4	0	11	Taylorrr February 4
Planescape: Torment crashes immediately on iOS 14.2	bearnamedtators January 8	6	71	JuliusBorisov February 2
Import Save from BG1:EE not visible in BG2:EE-SoA, only BG2:EE-ToB? What?!?	Nirruden July 2017	13	572	yostoph February 1
NO SUPPORT FROM BEAMDOG AFTER FOUR MONTHS	Durandalis January 31	0	38	Durandalis January 31
Nintendo Switch - Deionarra will not Appear.	1130210 January 26	4	26	JuliusBorisov January 27
Importing from MacOs to iPadOs	nforester January 26	1	24	nforester January 27
Steam Install Won't Launch	TXDeadBear January 15	0	23	TXDeadBear January 15
Imoen at Spellhold is level 24	Renquist December 2020	5	92	SirBuliwyf January 11
OpenAL32.dll missing	Loldrup April 2016	6	8.2K	Rakhsev January 10
Trying to get a clean install, can't get rid of old save games	rossbach451 January 8	1	22	jmerry January 9
Sanctuary is broken in Icewind Dale Enhanced Edition(s)	maggot January 7	2	42	maggot January 7
Windows 10 broke the game?	Fina92 January 2016	14	3.2K	Gusinda January 7
Portrait oddity	neatsup December 2020	3	26	Grond0 January 1
Area "refreshing" problem/bug (spoilers) and question	lujo January 2018	23	638	Isewein December 2020
Icon missing.	Verticor December 2020	0	13	Verticor December 2020
BG:EE lag spikes and crashes + video demonstration. General solutions do not fix the problem.	Damianus December 2020	8	77	Damianus December 2020
Trouble when keyboard comes up (amazon fire 10)	Klorox December 2020	0	1	Klorox December 2020
Display issue	Fawn December 2020	3	32	Gusinda December 2020
Absolutely cannot get jaheira Harper quest to begin	tinyfenix December 2020	4	22	tinyfenix December 2020
Cannot start BG enhanced	mikesam4 December 2020	3	42	JuliusBorisov December 2020
Can't proceed to Chapter 10 (BG2EE ToB)	silverbalde October 2020	1	63	Tresset December 2020
Can't Access the Throne of Bhaal (Endgame Spoilers)	BurningHat December 2020	1	12	Tresset December 2020
BG2 Watcher's Keep Level 4 Frozen/FIXED!	TacticalBanana December 2020	5	44	JuliusBorisov December 2020
Never got Slayer Form?	ensbana December 2020	1	23	sarevok57 December 2020
Brage doesn’t drop body	longtimeplayer September 2018	17	3.4K	Maciek87 December 2020
Trophies ps4	kazama168 December 2020	1	12	kazama168 December 2020
The Black Pit Crash	Artz April 2020	6	161	JuliusBorisov December 2020
New Error messages when trying to save new BG2 game	SharGuidesMyHand November 2020	2	22	SharGuidesMyHand November 2020
Console not executing commands	Bclown90 November 2020	7	53	Bclown90 November 2020
Cult of the eyeless door bug 1 2	nikolifish October 2018	39	815	dlieske November 2020
BG:EE - A corpse for Arkion	Makkhariel November 2020	3	45	Makkhariel November 2020
Kagain quest stuck (BG:EE)	BGMatt April 2020	5	255	Shindia_Darkeyes November 2020
My Main Complaint of the Beamdog Content for BG2 1 2	gugulug5000 June 2016	45	3.6K	Millisar November 2020
The Black Pits II Gladiators of Thay Crashing Problem	Kilu006 November 2020	1	22	JuliusBorisov November 2020
Imoen avatar has no color from the start of game? No mods	Darknut November 2020	7	33	Darknut November 2020
Error on NNEE game saying, "The program can't start because OpenAL32.dll is missing"	aloneboy98 November 2020	2	41	aloneboy98 November 2020
You get too few hit points as a FMC	Malinor November 2020	4	62	jmerry November 2020
BG:EE Switch patch when?	ivanlopez October 2020	1	55	FateAscends November 2020

2016 Overhaul Games, a division of Beamdog. © 2016 Hasbro, Inc. All Rights Reserved. Baldur's Gate, Dungeons & Dragons, D&D, Forgotten Realms, Balder's Gate, Wizards of the Coast and their logos are trademarks of Wizards of the Coast LLC in the U.S.A. and other countries, and are used with permission. Hasbro and its logo are trademarks of Hasbro, Inc. and are used with permission. © 1998 BioWare Corp. All Rights Reserved. BioWare, the BioWare Infinity Engine and the BioWare logo are trademarks of Bioware Corp. Black Isle Studios and the Black Isle Studios logo are trademarks of Interplay Entertainment Corp. Atari and the Atari logo are trademarks owned by Atari Interactive, Inc. All other trademarks are the property of their respective owners.

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