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Troubleshooting

Post here if you are having an issue with the game and need help from the community to resolve it.

Discussion	Started By	Replies	Views	Most Recent
Beamdog Support is moving to Service Desk Announcement	JuliusBorisov October 2019	11	405	JuliusBorisov October 5
How to Attach a Save Game using the forums built-in feature Announcement	elminster June 2017	9	416	elminster September 30
How to Enable the console in BGEE/SoD/BG2EE in version 2.0 and later 1 2 Announcement	elminster October 2016	60	64.7K	JuliusBorisov July 17
About This Forum (Troubleshooting FAQ) Announcement Closed	Dee January 2014	10	10.9K	JuliusBorisov April 22
If you cannot install the EE or SoD on Mac OS Sierra 1 2 Announcement	Bo September 2016	45	2.8K	Greener August 2017
Mac Sierra Settings Workaround Announcement	elminster December 2016	4	1.4K	[Deleted User] February 2017
How to Use This Forum Announcement Closed	Dee April 2014	0	201	Dee April 2014
Icewind Dale Enhanced Edition: Heart of Winter--Bug with portal in Jackalwere Caves	six_gun_samurai 3:19AM	1	12	jmerry 11:14AM
game crashes on character selection	Raskelf October 23	1	8	Raskelf October 23
BGEE: Branwen sometimes walks really slowly	tl1942 October 20	1	26	sarevok57 October 22
Game crashes on start up	lordgaist October 19	0	7	lordgaist October 19
Cult of the eyeless door bug 1 2	nikolifish October 2018	35	671	Zero8880 October 18
Where are the Redmine bugs and feature requests?	Alonso October 11	3	24	Alonso October 18
Rearrange party order PS:T for iPad?	Sweeternity June 2017	2	143	MCG October 17
BG2EE Table Quest Screen BUG	SilverEye_H4lfmoon October 17	0	1	SilverEye_H4lfmoon October 17
Saving the game removes spider form's web immunity	Nem October 17	0	13	Nem October 17
Cant start Baldur's gate	dreamtraveler October 16	0	18	dreamtraveler October 16
iOS - NWN:EE crashs when trying to save / autosave	BronthionNWN October 16	2	12	BronthionNWN October 16
NWN EE multiplayer save files	Fozzforus October 13	1	4	Fozzforus October 13
Paid Android IAP Content Inaccessible in game. Please Help.	IdeasofMarch August 26	2	52	JuliusBorisov October 8
Can't proceed to Chapter 10 (BG2EE ToB)	silverbalde October 4	0	22	silverbalde October 4
BG2 EE unmodded - Unavailable Locations in Chapter 6/7	Joburg October 2	0	21	Joburg October 2
faldorn mission bug	Erevis September 30	0	1	Erevis September 30
SOLVED!! --- BG1 problems with installing Tutu --- SOLVED!!	Kedine September 28	3	22	Kedine September 29
BGEE on Android crashes when I open map	MyNinjaPenguin December 2018	9	745	cloudsat September 21
Cannot import from saved game after android 11 update	cloudsat September 21	0	1	cloudsat September 21
Restore Purchase 1 2	chacu669 September 2018	36	1.8K	JuliusBorisov September 15
No Save Game portraits on iPhone? (BG:EE)	Viexi September 3	2	11	Viexi September 15
BGEE custom portraits no longer working	TheCarolean September 14	11	61	TheCarolean September 15
Drow avatars switching to pre-Adalon colors	tl1942 September 12	0	11	tl1942 September 12
BG2: EE Android "Not Purchased" Error	Blank115 January 2019	10	1.3K	Zest001 September 12
Planescape Torment: patched?	Jxno1 September 6	0	22	Jxno1 September 6
I bought a new pc. Game Neverwinter Nights ee.	Urkomik September 5	1	36	Urkomik September 5
BG2EE not downloading	Sren September 1	0	12	Sren September 1
My BG2:EE saved crashed	Tonympire August 30	7	42	Tonympire August 31
Graphical Issues, BGEE	Kookies4Laif August 28	3	43	Kookies4Laif August 30
Android bg2ee not starting	Toren May 20	2	41	CarsmileSteve August 25
Can’t import character on new Ipad	jonza6 August 21	2	21	JuliusBorisov August 25
Can't leave the Crypt 1 2	GoodSteve April 2016	36	1.5K	SwampThingTom August 21
Simple fix for NPCs stuck on each other	ThacoBell August 17	1	31	ThacoBell August 17
Unable to get to the throne of bhaal despite clearing all 5 challenge room in the pocket plane	lollers August 10	1	22	elminster August 16
BGEE won't launch; clean reinstall doesn't work	tl1942 August 15	1	45	JuliusBorisov August 15
Installed SoD and now BG:EE won't even run	Effortlessdepths August 12	7	85	elminster August 15
BGEE Can't trigger Rasaad's Quest	DanBlackburn July 28	1	22	Tresset August 14
CAN'T START SoD??	Effortlessdepths August 14	1	13	Grond0 August 14
Rest Causes BGEE to Stop Responding	shylaman August 12	1	24	shylaman August 13
Drop out of game	Dmitrii August 11	0	31	Dmitrii August 11
BGEE stuck on starting screen	gothicknight999 February 2017	16	2.8K	CarsmileSteve July 20
Email Address and password required?	prashranger July 18	0	12	prashranger July 18
Sendai fight glitched (Ascension + SCS clash?)	Ekalia23 July 16	1	12	DavidW July 17
Sudden Graphic Glitches in BG:EE and BG2:EE	DirtyMcBoner July 16	1	74	JuliusBorisov July 16
Trackpad scrolling bug on vendor buy/sell windows - IWD Mac (10.14.6)	Gomzoid October 2019	7	52	oakheart July 15
Planescape torment:EE crashes when travelling to Southwestern hives	Karrg August 2017	22	301	dimomarkov July 14
Trouble with DM Client	Murmure July 8	2	42	Murmure July 10

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