Restore Purchase

chacu669

Ok, so after Beamdog patched BG:EE up to 2.5.17 I decided to put the game on a new iPad. The game starts and runs but there is no “restore purchase” in the store section. Only a “buy” button. Anybody else have this issue?

JuliusBorisov

Hello! This is a bug, unfortunately. We're working on it - https://support.baldursgate.com/issues/38673

chacu669

Ok thanks for the information

WrongWriter

I am also experiencing this issue on ios 12 using iPad. Is there any update on when this may be fixed?

JuliusBorisov

This is a severe issue, which will be fixed in the next patch.

chacu669

Any idea when the next patch will be released?

oneocean

I’m also having this problem..

oneocean

If I buy Neera again will I get charged twice?

JuliusBorisov

Right now - yes (sorry). The patch 2.6 will fix the problem. There's no hard ETA on the patch, but it should be out this year.

oneocean

Ok

Vanillared

Looking forward to this patch. Bought the game and added content while on my phone not thinking I could not add it to my iPad later. This is a game changer for my recent buy.

Niakhara

When will 2.6 be out? Cannot restore my purchases efter reinstall either.

JuliusBorisov

It's still TBD. But I hope the patch will be released in a month or 2.

DeixterShawl33

I purchased Neera for Baldur’s Gate on my iPhone and when I looked at my iPad version of Baldur’s Gate it says buy not restore which is kinda annoying. 😡 Also I reinstalled Baldur’s Gate and it still doesn’t help fix it.

WrongWriter

I've been waiting 5 months to be able to use content I've already paid for. This is ridiculous. It's time to complain to Apple. This is bordering on fraud. 

Klorox

I only downloaded the game to my new phone yesterday, but this really should be a priority.