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Aixs & Allies Mobile

doug314doug314 Member Posts: 4
in Troubleshooting
Ok so I've given up trying to reach Mr. Hue Mann, so I'll try resolving the issue here. I can not load the Axis and Allies mobile game for iOS 18.5. Are you guys still trying to resolve the loading screen issue. Here's the era I keep seeing: "Unhandled Rejection Error: Resourse /src/assets/audio/aduiosprites/combat-32bitrate-singletrack.ogg failed to load. Please reload the game." .... so I'm pretty sure ogg. audio files do not play on iOS.... Any Hue Manns out there who can help me? Really hoping on playing this again!

Comments

  • JuliusBorisovJuliusBorisov Member, Administrator, Moderator, Developer Posts: 22,827
    We're still working on it. We're about to start playtesting the fix this week.
  • doug314doug314 Member Posts: 4
    Nice! ok thanks.
  • doug314doug314 Member Posts: 4
    Any updates on this? I tried reloading the app and still having an issue with the .ogg music track on iOS issue. Ya'll can't just use an mp3 for the title screen music?
  • doug314doug314 Member Posts: 4
    Oy vey! I really want to start playing this again on my iphone. Any updates?!?
  • KemosabexKemosabex Member Posts: 1
    Any update on this? I did have to pay for this game and it hasn’t been working for months now.
  • JuliusBorisovJuliusBorisov Member, Administrator, Moderator, Developer Posts: 22,827
    We’ve been testing the fix with a select group of users from Discord. There is still one issue left affecting iPhones 16, which we’re trying to fix.

    There is also a workaround (found by one of our testers): enable the Lockdown Mode on your iOS device, and then even the live (old) build of AAO will work without any of these issues.

    This can be accessed on your device in Settings > Privacy and Security > Lockdown Mode.

    More info on Lockdown Mode and for non-iPhone devices, visit this page: https://support.apple.com/en-us/105120
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