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"The signature of BeamDogSetup.exe is corrupt or invalid" message

SalamisSalamis Member Posts: 11
in Windows PC (Archive)
Hello there, I'm trying to install/pre-download BG2EE and I'm getting the above message. Is there anything I can do about it? I'm simply clicking on the link in the email.

Thanks in advance!

Comments

  • DeeDee Member Posts: 10,447
    If you're using Internet Explorer, that's probably the cause of the problem. Use Chrome or Firefox and you won't have any problems.
  • AendaeronBluescaleAendaeronBluescale Member Posts: 335
    edited October 2013
    Can confirm it. Downloading the Beamdog Client works with Chrome, but BG2:EE is not yet available for pre-load.
  • SharGuidesMyHandSharGuidesMyHand Member Posts: 2,583
    Salamis said:

    Hello there, I'm trying to install/pre-download BG2EE and I'm getting the above message. Is there anything I can do about it? I'm simply clicking on the link in the email.

    Thanks in advance!

    BG2:EE is available for pre-download? Or are you a beta tester?
  • RicoRico Member Posts: 22
    Dee said:

    If you're using Internet Explorer, that's probably the cause of the problem. Use Chrome or Firefox and you won't have any problems.

    Seriously? That's your answer? I have to install another browser just to download the installer? That's ridiculous. Internet explorer is the most popular web browser in the world. Beamdog's installer should work with it.

  • DeeDee Member Posts: 10,447
    Internet Explorer is known to give false positives when scanning for errors; it's the only browser that does that, so using a different browser is the fastest solution. We're working on finding a workaround on our end, but yes, in this case, the problem is with Internet Explorer.

    If you don't want to use a different browser, you can also click on "View Downloads", right-click BGEEInstaller.exe, and select "Run Anyway".

    For clarification, the problem isn't with the installer, but with how IE is scanning the file during download.
  • BasillicumBasillicum Member, Translator (NDA) Posts: 400
    Rico said:

    Dee said:

    If you're using Internet Explorer, that's probably the cause of the problem. Use Chrome or Firefox and you won't have any problems.

    Seriously? That's your answer? I have to install another browser just to download the installer? That's ridiculous. Internet explorer is the most popular web browser in the world. Beamdog's installer should work with it.

    It certainly is the most popular browser in the world, but not for the right reasons.

    Actually, I've learnt that it's not unusual for companies and their IT departments to more or less ignore IE when designing websites and other interfaces to avoid unnecessary issues. My own workplace is an example of that.

    Not saying that's what Beamdog is doing though, as Dee mentioned they're working on a workaround.
  • RicoRico Member Posts: 22
    Dee said:

    Internet Explorer is known to give false positives when scanning for errors; it's the only browser that does that, so using a different browser is the fastest solution. We're working on finding a workaround on our end, but yes, in this case, the problem is with Internet Explorer.

    If you don't want to use a different browser, you can also click on "View Downloads", right-click BGEEInstaller.exe, and select "Run Anyway".

    For clarification, the problem isn't with the installer, but with how IE is scanning the file during download.

    I tried that, but it didn't work. For the record, what I found that did work was to click "save as" instead of
    "run". Then when I ran the installer, I was able to tell it to run anyway.
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