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It Broked :(

I've patched BG:EE to 1.2 and it crashes without loading up saying "there was an error" but not telling my whats wrong. it creates a memory dump but i cant make heads or tails from it. can you help?

Comments

  • DeeDee Member Posts: 10,447
    First couple things I would check:

    1) Make sure you have no mods installed. If you have anything unusual in your Documents\Baldur's Gate directory or the game installation folder, that could be causing the crash.
    2) If you took any measures to get the game to run more smoothly prior to the patch (compatibility mode, ini settings), revert those changes to the defaults.

    Then make sure your graphics driver is up to date; if it is, shoot me an email through support@beamdog.com and I'll take a closer look.
  • pigneedlepigneedle Member Posts: 3
    I am having this exact same issue and sent an email to the requested address.
  • pigneedlepigneedle Member Posts: 3
    For more details:

    Faulting application name: BGEE.exe, version: 0.1.0.0, time stamp: 0x527185d6
    Faulting module name: KERNELBASE.dll, version: 6.1.7601.18229, time stamp: 0x51fb1116
    Exception code: 0xe06d7363
    Fault offset: 0x0000c41f
    Faulting process id: 0x23c
    Faulting application start time: 0x01ceddf0bb699934
    Faulting application path: D:\Program Files (x86)\Steam\steamapps\common\Baldur's Gate Enhanced Edition\BGEE.exe
    Faulting module path: C:\Windows\syswow64\KERNELBASE.dll
    Report Id: f94cfb24-49e3-11e3-a55c-d7149d20fa39

    This is what my Windows application error report says.

    System:

    Windows 7 Professional SP1 x64
    Intel Core i5-3570K @ 3.4GHz
    16GB DDR3 @ 1866Mhz
    NVIDIA GeForce GTX 560Ti

    I have tried clearing the contents of ~/My Documents/Baldur's Gate - Enhanced Edition/ to verify that there were no settings in the .ini file or saved games that were causing the issue. When I try to run the game, it does not create a new Baldur.ini file as expected. The game worked nearly perfectly. I had one issue with Sarevok not being present at the final battle (which was kind of game-breaking) but was able to resolve this issue by editing Baldur.ini to set Sarevok's GlobalBehavior attribute. It was only after updating to 1.2 that I was suddenly unable to get the game to run.
  • Mrpenfold666Mrpenfold666 Member Posts: 428
    its been 4 days and i was wondering if i could get an update, i can send you one of the dump files that gets made when ever load it, perhaps you could make sense of that?
  • pigneedlepigneedle Member Posts: 3
    I haz update.

    Dee from Beamdog was kind enough to reply to my service ticket today. I facepalmed once I realized the fix worked. I really should have thought of it before.

    Dee (Beamdog)
    Nov 12 11:29 (CST)
    Hello,

    Try following the steps on the following page: http://windows.microsoft.com/en-us/windows7/Change-Data-Execution-Prevention-settings?SignedIn=1

    Let me know if that doesn’t fix the issue and we’ll go from there.
    I did what Dee said and added BGEE.exe to the exceptions list and voila! kids. We're in business.
  • Mrpenfold666Mrpenfold666 Member Posts: 428
    tried that, still doesn't work, tried a solution Dee emailed me, didn't work
  • KingGhidorahKingGhidorah Member Posts: 201
    Is your windows color depth 16-bit perchance? BG:EE with the new patch crashed on boot because i had my Win color depth at 16 bit... it got solved once i set it to 32 bit.
  • Mrpenfold666Mrpenfold666 Member Posts: 428
    i hadn't changed it to 16 bit and after checking it still at 32 bit, i really cant give you anything else it just says "there was an error" apparently my video driver isn't up to date (despite my computer saying it was) so I'm currently trying to update, if this works im going to be rather angry at microsoft
  • Mrpenfold666Mrpenfold666 Member Posts: 428
    nope, hasn't worked
  • Mrpenfold666Mrpenfold666 Member Posts: 428
    it works now for unknown reasons i reinstalled it again and now it works up to date thank you for your suggestions and thank you @Dee for trying to help, why it didnt work on first re install i dont know so im going to blame windows 8
  • JoneszillaJoneszilla Member Posts: 3
    I have the same issue. Sent a ticket to support yesterday. No response yet. I tried adding BGEE.exe to the DEP but it didn't work. I am running Windows 7, Intel 2600, Titan. Own a couple hundred games and this is the only one that won't launch. Any help would be appreciated.
  • Mrpenfold666Mrpenfold666 Member Posts: 428
    well i did a re-install but this time i got rid of everything. so, i would suggest that and run it as admin, thats all i can think of
  • orendtorendt Member Posts: 1
    edited March 2014
    I'd like to add that if you are using Microsoft EMET (Enhanced Mitigation Experience Toolkit) then you need to use a different method to turn off Data Execution Prevention. Go into EMET, change your DEP settings to "Application Opt-in," then restart your computer.

    Edit: I tried to use "Application Opt-out" and set an exception for BGEE.exe, but this did not work for me.
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