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Cant get BG 1 EE to work ever since download Patch

DKnightDKnight Member Posts: 307
in General Discussion (Spoiler Warning!)
Can someone help me? Ive messaged a few moderators and I think that I am asking a stupid question. I downloaded 1.2 patch and ever since then it crashes on startup. Any hints?

Comments

  • elminsterelminster Member, Developer Posts: 16,317
    Do you have a portrait pack installed?
  • DKnightDKnight Member Posts: 307
    No portrait pack, just been crashing once I downloaded the 1.2 patch. I don't know what error it is because its too confusing and long. It doesn't say. It has to be the patch because the game ran perfect before.
  • DKnightDKnight Member Posts: 307
    Process: Baldur's Gate - Enhanced Edition [2364]
    Path: /Applications/Baldur's Gate - Enhanced Edition/*/Baldur's Gate - Enhanced Edition.app/Contents/MacOS/Baldur's Gate - Enhanced Edition
    Identifier: com.beamdog.baldursgateenhancededition
    Version: 1.0.1 (2028)
    Code Type: X86 (Native)
    Parent Process: launchd [124]

    Date/Time: 2013-11-16 23:00:06.018 -0500
    OS Version: Mac OS X 10.7.2 (11C74)
    Report Version: 9

    Interval Since Last Report: 69401 sec
    Crashes Since Last Report: 4
    Per-App Crashes Since Last Report: 4
    Anonymous UUID: 6F9F04C8-18C0-4206-975C-7538E0667B71

    Crashed Thread: 0 Dispatch queue: com.apple.main-thread

    Exception Type: EXC_BAD_INSTRUCTION (SIGILL)
    Exception Codes: 0x0000000000000001, 0x0000000000000000

    Application Specific Information:
    dyld: launch, running initializers
    /usr/lib/libSystem.B.dylib
    xpchelper reply message validation: sandbox creation failed: 1002
    Code identity not in ACL for container ~/Library/Containers/com.beamdog.baldursgateenhancededition/Data
    (if this is a self-signed app, see asctl(1) for how to resolve)

    Application Specific Signatures:
    sandbox creation failed: 1002

    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0 libxpc.dylib 0x913535ae runtime_init + 2014
    1 libdispatch.dylib 0x911d8a6f dispatch_once_f + 50
    2 libxpc.dylib 0x91353df2 _xpc_runtime_set_domain + 350
    3 libxpc.dylib 0x91350a0c _libxpc_initializer + 578
    4 libSystem.B.dylib 0x95b0f7a7 libSystem_initializer + 199
    5 dyld 0x8fe4315b ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 251
    6 dyld 0x8fe42cc0 ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 64
    7 dyld 0x8fe40220 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 256
    8 dyld 0x8fe401b6 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 150
    9 dyld 0x8fe401b6 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 150
    10 dyld 0x8fe401b6 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 150
    11 dyld 0x8fe401b6 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 150
    12 dyld 0x8fe411c0 ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 62
    13 dyld 0x8fe35656 dyld::initializeMainExecutable() + 214
    14 dyld 0x8fe39ef2 dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**) + 2238
    15 dyld 0x8fe332ef dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*) + 637
    16 dyld 0x8fe33063 _dyld_start + 51


  • elminsterelminster Member, Developer Posts: 16,317
    Well I will tag @Dee and hopefully you can get some help. Otherwise email support@beamdog.com and include this crash info in the email.
  • DKnightDKnight Member Posts: 307
    I clicked repair and it initially might have worked but it stopped with same error. I guess the new patch and my mac don't like each other. Id like to try other things but Im terrible with computer stuff and don't even know basic stuff. I wish there was an easy way about this :(
  • DrEastDrEast Member Posts: 113
    This happened to me until I disconnected my second monitor. After that it worked fine. Dunno if that's the case for you.
  • IsayaIsaya Member, Translator (NDA) Posts: 752
    DKnight said:

    Version: 1.0.1 (2028)

    Date/Time: 2013-11-16 23:00:06.018 -0500

    @DKnight Do you really have the latest version? This version identification looks strange.

    Your computer appears to be in the future. Maybe you should fix that in case it makes something go wrong when you connect to the server and download updates or try to repair the installation.
  • DKnightDKnight Member Posts: 307
    Isaya said:

    DKnight said:

    Version: 1.0.1 (2028)

    Date/Time: 2013-11-16 23:00:06.018 -0500

    @DKnight Do you really have the latest version? This version identification looks strange.

    Your computer appears to be in the future. Maybe you should fix that in case it makes something go wrong when you connect to the server and download updates or try to repair the installation.
    Let me explain-The computer has a messed up time because one day it jumped forward 5 days. That was like a half a year ago.

    Is there anything else I can do or is it just messed up? The game ran fine until I downloaded the patch. My best guess is that the patch is still in alpha.
  • NoonNoon Member Posts: 202
    edited November 2013
    There are already a few threads in the windows support subforum and in the beamdog forums.
    I can't get it to work too, but no message error here, just the beamdog button doing nothing. I changed my PC a few days after the patch, so i know it worked on my old PC but not with the new one (with a fresh install).
    i5 4570 with a radeon HD7870.
  • IsayaIsaya Member, Translator (NDA) Posts: 752
    @DKnight From posts on the Mac support forum, it appears the game version on Mac is V1.2.2029. Your version does not match, so I'd say your game is not properly updated.
    Is it that hard to fix the time shift on a Mac? I don't know if it can cause problem when downloading the game update but I believe you should fix simple things like that first.
  • elminsterelminster Member, Developer Posts: 16,317
    edited November 2013
    If you go into applications -> Baldur's Gate Enhanced Edition -> Game Data -> 00774 (these directions may not be precisely accurate as I'm using a different version of mac OS than you)

    Is there a build-date.txt file? If so what is its creation date?
  • DKnightDKnight Member Posts: 307
    Its 00777 for number and 777.fastresume. I can't open the file that was just listed.
  • DKnightDKnight Member Posts: 307
    Can anyone give me any other advice or is it too late to ask for money back. I don't understand what I did wrong. I played through the game 6 times with 6 playthroughs. Am I to understand that I wont ever play the game again? Who do I need to contact?
  • darrenkuodarrenkuo Member Posts: 366
    DKnight said:

    Can anyone give me any other advice or is it too late to ask for money back. I don't understand what I did wrong. I played through the game 6 times with 6 playthroughs. Am I to understand that I wont ever play the game again? Who do I need to contact?

    You had owned the game whole year and run 6 playthroughs , why does beamdog need to re-fund to you？ it doesn't make sense,

  • DKnightDKnight Member Posts: 307
    Im not really asking for a refund. I just want it to get fixed. I guess I'll have to wait. Im not angry so much, its just that Baldurs Gate series is my favorite game series. I can't go 1 month without playing :(
  • EudaemoniumEudaemonium Member Posts: 3,199
    Have you tried (after backing up your saves, characters, mods, etc.) deleting the game and re-downloading it? Its possible that the download corrupted something.
  • DKnightDKnight Member Posts: 307
    Eudaemonium said:

    Have you tried (after backing up your saves, characters, mods, etc.) deleting the game and re-downloading it? Its possible that the download corrupted something.

    I tried deleted the game and redownloaded and it still came up with same download message. I want to hope this will get fixed but none of the moderators answer my messages. Are they really busy?

  • EudaemoniumEudaemonium Member Posts: 3,199
    BG2's release is on Friday, so things are probably crazy hectic in the offices and elsewhere prepping everything.

    Have you tried updated your Mac OSX? I notice you have an older version. The game is working fine on my Macbook Pro 2.5GHz Intel Core i5, 8 Gigs of 1600 MHz DDR3 RAM, ntel HD Graphics 4000 512 MB, OSX Mountain Lion 10.8.5. At the moment it sounds like there's an issue with your computer downloading the update rather than with the update itself.
  • DKnightDKnight Member Posts: 307
    Isn't there any support from team I can get or is the sole interest on Bg 2 EE?
  • EudaemoniumEudaemonium Member Posts: 3,199
    I don't know, I'm not a member of the team. Like I said, it seems the problem is with your end, not there's, in which case there isn't much you can do. From the error log you posted above, it appears that your version of the game isn't actually the patch, which implies you are having issues downloading the patch to begin with, not that it doesn't work once you do. Have you updated your OSX and other programs that might be interfering? If the problem is not with the game there isn't much Beamdog or Overhaul can do.
  • DKnightDKnight Member Posts: 307
    Eudaemonium said:

    I don't know, I'm not a member of the team. Like I said, it seems the problem is with your end, not there's, in which case there isn't much you can do. From the error log you posted above, it appears that your version of the game isn't actually the patch, which implies you are having issues downloading the patch to begin with, not that it doesn't work once you do. Have you updated your OSX and other programs that might be interfering? If the problem is not with the game there isn't much Beamdog or Overhaul can do.

    So how/where do I download the real patch. If you can help me with that, I will be very grateful. I haven't played in a month.
  • TrentOsterTrentOster Administrator, Developer Posts: 433
    I'm a member of the team and I'll get the right people to have a look at this as soon as we can.

    -Trent
  • DKnightDKnight Member Posts: 307
    TrentOster said:

    I'm a member of the team and I'll get the right people to have a look at this as soon as we can.

    -Trent

    Thanks Trent! If this works me and Dorn will buy you a pizza or Hibachi food. Whatever your preference.
  • DurenasDurenas Member Posts: 508
    I'll mail him some cupcakes.
  • DKnightDKnight Member Posts: 307
    Trent !!

    Did you find out the error. I have the 2nd game but the 1st still wont work. Do you need anything else for me to help you solve this error. Dorn is complacent in 2nd game.
  • DKnightDKnight Member Posts: 307
    Should I be doing anything else to make this get fixed? I want to make sure that this error is fixed. Where's beam dog support?
  • DKnightDKnight Member Posts: 307
    Can anyone tell me and at least confirm that Trent or someone from team is working on this? Is there a new patch I can download for Bg 1 EE that might fix it? If anyone can point me to right direction I'd be glad. Thx,
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