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Nook HD major issue

I bought BG EE on the play store on a Nook HD, but I cannot download it. It says it is because of an "error" then shows this "(499)" and it won't let me get a refund. So, I'm hoping I can get this working.

Comments

  • CaloNordCaloNord Member Posts: 1,809
    edited July 2014
    Bear with it, I have no experience with Android but someone around here will. The forum is pretty knowledgeable and really really friendly. :) Just bumped it to the top, hang in there!
  • OfficerGigglezOfficerGigglez Member Posts: 2
    I hope someone knows what's going on.
  • BAChaosBAChaos Member Posts: 1
    Same issue HP 7 extreme
  • wigglesgwigglesg Member Posts: 96
    I know of at least one person in here using the Nook HD so I doubt it's a device incompatability issue. What you are seeing is a Play store issue. Have you tried clearing your play store cache yet? If not try -


    Open Settings.
    Select Applications.
    Select Manage Applications.
    Select Market.
    Select Clear cache.
    Press the back button (takes you back to list of installed applications)
    Select Download Manager.
    Select Clear data.

    Hopefully you should then be able to download successfully from the Market
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