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May I have a refund please?

AlephAleph Member Posts: 3
edited August 2014 in New Members Welcome Area
Downloaded this game to my s5, and I simply cannot play it. The text is beyond to small. I cannot see it one bit. It took longer than 15 minutes to download it all, and so I do not have the simple googleplay option for a refund.

Please, I have no interest in this game, I have no tablet and the text on the 5 inch phone is like 2. Im sure this game is wonderful, but I cannot play it on this venue.

Please help me. :) im not trying to be rude, I just would like my money back.

Comments

  • MetallomanMetalloman Member, Moderator, Translator (NDA) Posts: 3,975
    @Aleph: I don't think that Android version was designed for smartphones...
  • AlephAleph Member Posts: 3
    Well they give no warning of this in anyway whatsoever.
  • MetallomanMetalloman Member, Moderator, Translator (NDA) Posts: 3,975
    Ok, I've done a little browsing on the internet and it seems that to play BG:EE on smartphones with a 5" and bigger screen is intended, so I pull back what I said before.

    http://www.baldursgate.com/
  • elminsterelminster Member, Developer Posts: 16,315
    Email support@beamdog.com
  • AlephAleph Member Posts: 3
    Metalloman said:

    Ok, I've done a little browsing on the internet and it seems that to play BG:EE on smartphones with a 5" and bigger screen is intended, so I pull back what I said before.

    http://www.baldursgate.com/

    There is literally no way this was meant for a 5inch screen. I cannot see the letters at all. The font is TINY.

  • MetallomanMetalloman Member, Moderator, Translator (NDA) Posts: 3,975
    Well, that's what is written in the official Baldur's Gate: Enhanced Edition page:

    image

    I believe you when you say that the font is tiny (I personally need a BIG screen on a PC to read well and I might have a hard time reading on a tablet, so I can imagine on a smartphone, but I need eyeglasses, so I suppose I don't count ;P) but I think that the only thing you can do now is to contact Beamdog Support at the email address posted by @elminster‌, or you might post a feature request here, or both. :)
  • PibaroPibaro Member, Translator (NDA) Posts: 2,989
    If BG:EE for android is built to run on any device with a 5" or larger screen..... when iPhone 6 (?? 5,5" ??) will be on store I could play BG:EE for iPad on iPhone?????
  • DeeDee Member Posts: 10,447
    The next patch will add a font size slider to the Graphics Options screen. Join the Google+ Beta Testing community here if you want to preview it: https://plus.google.com/communities/116557488543064282725

    We don't have any way to issue returns through Google Play, unfortunately. But the next patch should make the game a lot more enjoyable.
  • MetallomanMetalloman Member, Moderator, Translator (NDA) Posts: 3,975
    Oh! I was unaware of that! Good to know! :)
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