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Very bad cusomer care

LeaoLeao Member Posts: 4
in Troubleshooting
Hi to all. More then a month ago I wanted Baldur’s mac version, but I made the mistake of buying Baldur’s Windows. Immediatly I open a request on Beamdog, and I never downloaded the game.
It’s 30 and more days and my requests are ignored, not answered, nor assigned. (attached)
It’s a shame!

Any one have any solution? Thanks

Comments

  • DeeDee Member Posts: 10,447
    We'll have someone take a look this morning.
  • LeaoLeao Member Posts: 4
    Good
  • LeaoLeao Member Posts: 4
    Ok, finally customer care has taken my request and has answered my problem. I will check in the evening.
  • LeaoLeao Member Posts: 4
    It’s finally al right, and I can play BG on my mac. thanks
  • DreadKhanDreadKhan Member Posts: 3,857
    Time to edit the thread title, hmmm?
  • FranpaFranpa Member Posts: 637
    edited November 2014
    DreadKhan said:

    Time to edit the thread title, hmmm?

    Well, it did still take 30 days so I'll assume the Op still believes the support received wasn't that great even if the issue did ultimately get resolved.
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