Skip to content

Issue with preloading in standalone launcher

muther22muther22 Member Posts: 1
in Windows PC (Archive)
I've been trying to preload the game through the standalone launcher and the launcher hangs eternally on the "Getting download info" stage of downloading. Is anyone else having this issue? I can't even start the download... Suggestions?

Comments

  • EzavielEzaviel Member Posts: 2
    Mine does the same. Also using the stand alone preloader.
  • KelvrynKelvryn Member Posts: 44
    Same with me. It was downloading a bit earlier but nothings happened since.
  • HoboJoe0858HoboJoe0858 Member Posts: 36
    That happend to me as well, I just reinstalled and let the download run. Course the download kept messing up here and there, closed and restarted it a few times till eventually I just left it alone and let it do its thing and shazam it downloaded the whole thing.
  • NightfallRobNightfallRob Member Posts: 43
    I gave up on the stand alone and used the beamdog client, it worked like a charm.
  • EvilCorpEvilCorp Member Posts: 12
    Happened to me too.

    This is a poor man's solution, but just close & reopen the client. Should be ok the next attempt.
  • Eddie_KaspbrakEddie_Kaspbrak Member Posts: 29
    I had the same problem, but patience cured it - just wait
  • bigdogchrisbigdogchris Member Posts: 1,336
    The solution for now is to go into your installation directory and delete the BGEE folder, then reinstall the BGEEInstaller that you downloaded.

    Someone else suggested going into the installation directory and deleting 766.beam and 766.status, then running the launcher again.

    Both fixes basically 'reset' your connection to the servers so you are starting from scratch.

    If you cannot delete the folder or files, restart your PC.
  • marfigmarfig Member Posts: 208
    edited November 2012
    Unfortunately uninstalling and reinstalling doesn't seem to work either, bigdogchris.
    Of note also the fact there's no 766.* files in the installation directory since the download hasn't started yet. It just stays indefinitely in the "Getting Download Info".
  • RushLynxRushLynx Member Posts: 7
    I was having this problem for a few days (I thought the servers were just overloaded and they'd stopped accepting new connections for the download)... I tried uninstalling it via add/remove programs and then went and re-downloaded the installer, worked fine after that...
  • marfigmarfig Member Posts: 208
    Already done numerous times. Nothing.
    I can't get the torrent either. I'm downloading (or trying to, that's the problem) the Press Review version.
  • erathielerathiel Member Posts: 38
    I have the same problem, but one more thing, how to logout from it as i want to login with different account ??
  • marfigmarfig Member Posts: 208
    edited November 2012
    There doesn't seem to exist a way. The client is bugged (or it's intentional, which I sure hope not) and even if you uninstall, the DRM features aren't removed. When reinstalling the client it will not prompt you again for the username and password.

    I was finally able to download the game. Which I'm doing as we speak. But only by downloading and installing the Beamdog client and inserting the Press account credentials.

    Good luck.
  • KelvrynKelvryn Member Posts: 44
    After the update to the direct download client the game has downloaded perfectly. :)
Sign In or Register to comment.

2024 Overhaul Games, a division of Beamdog. © 2024 Hasbro, Inc. All Rights Reserved. Baldur's Gate, Dungeons & Dragons, D&D, Forgotten Realms, Baldur's Gate, Wizards of the Coast and their logos are trademarks of Wizards of the Coast LLC in the U.S.A. and other countries, and are used with permission. Hasbro and its logo are trademarks of Hasbro, Inc. and are used with permission. © 1998 BioWare Corp. All Rights Reserved. BioWare, the BioWare Infinity Engine and the BioWare logo are trademarks of Bioware Corp. Black Isle Studios and the Black Isle Studios logo are trademarks of Interplay Entertainment Corp. Atari and the Atari logo are trademarks owned by Atari Interactive, Inc. All other trademarks are the property of their respective owners.