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Toolset Crash on Create Area: Access violation in module "nvoglv32.DLL"

SulacoSulaco Member Posts: 4
in Technical Support
Every time i try to start the Toolset it crashes in a way that I have to task manage, end task the Toolset.
The error window says "Access violation at address (series of numbers and letters) in module 'nvoglv32.DLL'. Read of address 00000000.". The series of numbers and letters in the error change as i hit the OK button but it just continues in a never ending cycle.

I tried posting this in the bug report weeks ago but have not heard anything.

Does anyone have any ideas how this clueless nerd might go about fixing this issue. I have looked in all the folders i can find and have found NO files pertaining the the one in the error.

Comments

  • Sylvus_MoonbowSylvus_Moonbow Member Posts: 1,085
    That is a Nvidia OpenGL driver dll. What Nvidia card do you have?
  • SulacoSulaco Member Posts: 4
    Hi Sylvus i do have a Nvidia card installed. It is a GeForce GTX 770. Interesting so its likely a graphics card issue then. I guess that makes sense since the error occur while trying to load any area. I'm not really sure what im suppose to do to fix the issue. I read somewhere that its not a great idea to mess with .DLL files. DLL's are out of my area of expertise so i would need some guidance.

    Thank you for the pointer towards my video card though
  • Sylvus_MoonbowSylvus_Moonbow Member Posts: 1,085
    My first suggestion is to make sure your GTX 770 drivers are up to date.

    You could also grab Nvidia's OpenGL driver directly here https://developer.nvidia.com/opengl-driver

    Scroll down to Driver Downloads Windows and select your appropriate OS 32/64bit. The GTX 770 is a supported product based on the list provided on that page.

    My second suggestion is to check your BIOS and verify you are indeed using your Nvidia graphic card instead of your motherboard's onboard graphic card.
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