Baldur's Gate EE - Custom Portait Issue

Tad_Has_A_Cold_Olive

My issue with custom portraits is that they won't show up on the right sidebar. I only see the "stone silhouette with a question mark" image.

I've had no problems in actually getting the custom portraits into the game itself. I converted the images to bmp files, cropped them to the recommended 210x330 pixels, and placed them in the custom portraits folder in my documents section (I'm using a Mac, if that helps). When I make a character, I can select the portraits no problem, and when I bring up the character record screen in the game the portrait shows up no problem.

I've already tried looking up some other fixes to the problem I've had. I've shortened the file names to below 7 characters, used all caps for file name, all lower-case letters, ended the file names with M or L. Nothing seems to be working, and it really bothers me.

Any insight about what I'm doing wrong here?

[Deleted User]

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Kilivitz

How many characters does the filename have? There's a bug in the EEs that requires portraits to have 7 letters or less, including the final L or M.