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How do I get this to start?

CyhortCyhort Member Posts: 78
in Windows PC (Archive)
So, I pre-loaded with the Beam Dog client and installed the last tiny bit of the game today. It says "ready to play" next to the game but when I click on it nothing happens. I get the little swirly Windows loading circle next to my pointer for a few seconds, then nothing. I tried opening the folder where the game was installed and starting it there, but the same thing keeps happening. I've signed out and back in to Beam Dog five times now and nothing's changed, how the hell do I get the game to start?

Comments

  • AtomicPunk316AtomicPunk316 Member Posts: 1
    Same thing is happening to me. At least I know that it's not a problem at my end.
  • NazadNazad Member Posts: 55
    I have this same problem.
  • aeonsimaeonsim Member Posts: 6
    Yeah also getting the same problem.
  • CohoshCohosh Member Posts: 18
    <- getting the same problem. Some people suggest "run as administrator" but that didn't help me...

    good luck and post here if you find a solution!
  • CyhortCyhort Member Posts: 78
    bump
  • veevitoveevito Member Posts: 35
    same, run as admin nothing, it remains in task manager, but nothing.
  • StinkyorcStinkyorc Member Posts: 6
    edited November 2012
    and me. start button and nothing happens
    The question I have is where do I launch? From Beamdog 'Start' button.....or where?
  • DolarrahDolarrah Member Posts: 17
    Ditto
  • StinkyorcStinkyorc Member Posts: 6
    AHA! go to c drive, program files(x86) beamdog games 00766 and launch!!!!!!!!!!!!
  • knightofcaryknightofcary Member Posts: 1
    Same here and unfortunately the Event Viewer only shows the generic "Application Error Event ID: 1000" error. No logs to help in Beamdog folders either.
  • JakBlitzJakBlitz Member Posts: 2
    This is pretty annoying given how far this pushed this game back.
  • DolarrahDolarrah Member Posts: 17
    Went to 00766 and it still wont launch it acts like it wants to and then Nothing
    0
  • DrummerIXDrummerIX Member Posts: 6
    I had to launch both the launcher and then manually start baldur.exe in the folder. I also had compatibility set to Vista SP1 and Run as Administrator. It won't work just by doing one. I had to both launch the launcher and then manually launch baldur.exe and it's working consitently.
  • ZeckulZeckul Member Posts: 1,036
    Open Task Manager (right-click the task bar -> task manager) and check if the Baldur.exe executable is running.
    Kill Baldur.exe if it's running and try running the executable from its location on disk instead (go to your install folder, double-click Baldur.exe).
    Tell us your PC specs including chipset and graphics card.
    Of course, make sure your drivers are up-to-date. Especially the chipset and graphics ones.
  • CyhortCyhort Member Posts: 78
    Zeckul said:

    Open Task Manager (right-click the task bar -> task manager) and check if the Baldur.exe executable is running.
    Kill Baldur.exe if it's running and try running the executable from its location on disk instead (go to your install folder, double-click Baldur.exe).
    Tell us your PC specs including chipset and graphics card.
    Of course, make sure your drivers are up-to-date. Especially the chipset and graphics ones.

    I tried all that and it's not working. I feel like an idiot asking this, but where do I find my specs on Windows 7?
  • SevrenceSevrence Member Posts: 12
    edited November 2012
    start button -> type 'run' in the search bar and open that -> type DXDIAG should see it under display tab
  • DolarrahDolarrah Member Posts: 17
    Sent off info to support@beamdog.com Lets see how fast they respond.
  • CyhortCyhort Member Posts: 78
    Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.110408-1633)
    Language: English (Regional Setting: English)
    System Manufacturer: Alienware
    System Model: M17x
    BIOS: Ver A02 1.00PARTTBLZ
    Processor: Intel(R) Core(TM)2 Duo CPU T9600 @ 2.80GHz (2 CPUs), ~2.8GHz
    Memory: 4096MB RAM
    Available OS Memory: 3838MB RAM
    Page File: 3146MB used, 4528MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: 96 DPI (100 percent)
    System DPI Setting: 120 DPI (125 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7600.16385 32bit Unicode

    Card name: NVIDIA GeForce 9400M G
    Manufacturer: NVIDIA
    Chip type: GeForce 9400
    DAC type: Integrated RAMDAC
    Device Key: Enum\PCI\VEN_10DE&DEV_0862&SUBSYS_02A11028&REV_B1
    Display Memory: 1902 MB
    Dedicated Memory: 239 MB
    Shared Memory: 1663 MB
    Current Mode: 1920 x 1200 (32 bit) (59Hz)
    Monitor Name: Generic PnP Monitor
    Monitor Model: unknown
    Monitor Id: SEC5443
    Native Mode: 1920 x 1200(p) (59.964Hz)
    Output Type: Internal
    Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    Driver File Version: 8.17.0012.5896 (English)
    Driver Version: 8.17.12.5896
    DDI Version: 10
    Driver Model: WDDM 1.1
    Driver Attributes: Final Retail
    Driver Date/Size: 7/9/2010 17:38:00, 12471400 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp:
    Device Identifier: {D7B71E3E-4B22-11CF-9064-AD220FC2C535}
    Vendor ID: 0x10DE
    Device ID: 0x0862
    SubSys ID: 0x02A11028
    Revision ID: 0x00B1


    Does any of that help? Sorry for the wall of text... :P
  • veevitoveevito Member Posts: 35
    does anyone know how to contact this company for a potential refund?
  • CyhortCyhort Member Posts: 78
    Dolarrah said:

    Sent off info to support@beamdog.com Lets see how fast they respond.

    Guess I'm gonna have to do this. If they respond with something that works, I'll post it here.
  • AbradaxAbradax Member Posts: 5
    Same issue.
    Tried all levels of compatibility and run as administrator and launching Baldur.exe directly

    Operating System: Windows 8 Pro 64-bit (6.2, Build 9200) (9200.win8_gdr.121023-1503)
    Language: English (Regional Setting: English)
    System Manufacturer: Alienware
    System Model: M18xR1
    BIOS: InsydeH2O Version 1.0 A05
    Processor: Intel(R) Core(TM) i7-2760QM CPU @ 2.40GHz (8 CPUs), ~2.4GHz
    Memory: 16384MB RAM
    Available OS Memory: 16366MB RAM
    Page File: 2710MB used, 46423MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.02.9200.16384 64bit Unicode

    Card name: AMD Radeon HD 6900M Series
    Manufacturer: Advanced Micro Devices, Inc.
    Chip type: AMD Radeon Graphics Processor (0x6720)
    DAC type: Internal DAC(400MHz)
    Device Type: Full Device
    Device Key: Enum\PCI\VEN_1002&DEV_6720&SUBSYS_048F1028&REV_00
    Display Memory: 11970 MB
    Dedicated Memory: 4043 MB
    Shared Memory: 7926 MB
    Current Mode: 1680 x 1050 (32 bit) (60Hz)
    Monitor Name: Generic Non-PnP Monitor
    Monitor Model: unknown
    Monitor Id:
    Native Mode: unknown
    Output Type: Internal
    Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
    Driver File Version: 8.17.0010.1151 (English)
    Driver Version: 9.2.0.0
    DDI Version: 11
    Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1
    Driver Model: WDDM 1.2
    Graphics Preemption: DMA
    Compute Preemption: DMA
    Driver Attributes: Final Retail
    Driver Date/Size: 10/19/2012 04:12:50, 1120768 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp:
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