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Prologue: game crashes upon hitting the 'Done' button

MariuszMariusz Member Posts: 9
edited December 2012 in Windows PC (Archive)
I have restarted my laptop, same thing happens. Full screen/windowed mode doesn't make a difference.

Screenshot for reference: http://i.imgur.com/V7U13.jpg

Edit: Intel HD 3000 integrated graphics. Not sure if it's the culprit. I can't see any cinematics before launching the game; when I select 'Baldur's Gate' in the main menu, I see some horizontal bar on the screen, some rough sound and that doesn't go until I push some buttons. Then I get to the main menu of Baldur's Gate. You know the rest of the story.
Post edited by Jalily on

Comments

  • elminsterelminster Member, Developer Posts: 16,317
    edited November 2012
    I was having a problem where after character creation and the intro video finished playing (depending upon if I tried it in tutorial/black pit or the main game) my game would crash. I used the standalone installer for downloading, so what I did was I moved the Baldurs Gate Enhanced Edition folder from C:/Program Files (x86) to C:/ and now it works. Not sure if that will help your problem. It may not. If you are running with windows 64 bit this may be the cause of your issues (I'm basing that on similar complaints by people on the beamdog forum).
  • MariuszMariusz Member Posts: 9
    edited November 2012
    I'll try moving the game folder. Though you say that running the game on windows type 64 bit might be the cause of my issues, but.. isn't that what 80% of current pc gamers run on their PCs?

    Edit: This is what I see immediately after clicking 'Baldur's Gate', before seeing the main menu:
    http://i.imgur.com/wjkwC.png
  • feillynefeillyne Member Posts: 3
    @Mariusz, it's said at the official website that integrated Intel graphics are not supported.
    Mariusz said:

    Edit: This is what I see immediately after clicking 'Baldur's Gate', before seeing the main menu:
    http://i.imgur.com/wjkwC.png

    Same here. BGEE crashes after the prologue menu as well. Windows 7 32-bit thou. The above issue seems like something that has to do with the graphics/video card or video codecs.

    Oh, Intel graphics but NOT INTEGRATED here. A desktop PC. What is going on?
  • MariuszMariusz Member Posts: 9
    feillyne said:

    @Mariusz, it's said at the official website that integrated Intel graphics are not supported.

    Mariusz said:

    Edit: This is what I see immediately after clicking 'Baldur's Gate', before seeing the main menu:
    http://i.imgur.com/wjkwC.png

    Same here. BGEE crashes after the prologue menu as well. Windows 7 32-bit thou. The above issue seems like something that has to do with the graphics/video card or video codecs.

    Oh, Intel graphics but NOT INTEGRATED here. A desktop PC. What is going on?

    Yeah, I've given up on this. I saw other people having the same problem, i.e. they see the prologue, click 'Done' and then the error pops up. I redownloaded the game and that didn't help my case too. Too bad.
  • feillynefeillyne Member Posts: 3
    edited December 2012
    Didn't give up.

    If someone has one of above problems, he may need to install latest NVIDIA drivers. Installing drivers helped here a lot - it all works correctly now!

    No driver compatibility with OpenGL 2.0 was the problem it seems.
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