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My Game Crashes When I try to open

I have BG2 downloaded/installed via Steam. When I try to open it, I get a crash message that says:

There was an error. A crash Report was saved to...C:users/Ashley/Documents/Infinity Engine - Enhanced Edition/crash/dump.2.5.16.6.0001.dmp...please contact [email protected]

When I open the crash file, it's just jibberish (at least to me). I've tried Reddit, and they said to try the Beamdog forums (so here I am). I've tried beamdog's support, but that was a while ago and I got nowhere with their suggestions.

A restart used to fix this problem, as it only would happen occasionally. I went to start playing for the first time in months, but tonight, nothing is fixing the problem. I've even uninstalled/reinstalled.

I'm on Windows 10, and it's my gf's computer, so I can't tell you much more than that.

My last resort will be to to give up on the steam version and buy the game on gog - but I worry I'll be spending more money to have the same issues.

Any suggestions would be appreciated.


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