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game simply not ready for release?

LemernisLemernis Member, Moderator Posts: 4,318
Not to make light of a real tragedy but this launch reminds me of the Challenger mission control soberly stating "obviously, a major malfunction has occurred" as we watched that horrifying spectacle.

I'm still completely on board as a customer, and I eagerly await the game once I can play it. I also understand that there were likely to be some problems. But this seems to be kind of... well, not just a few hiccups.

This isn't intended as a complaint thread, at least from me. Stuff happens in life, and when venturing forth in some endeavors there's always an element of risk and possibility of error. I have faith that Beamdog will work it out, and fast as they humanly can.

But I'm wondering if those of us experiencing serious problems with the game are going to have to uninstall and then resintall after at least several days of round-the-clock work by the devs to solve whatever is so badly amiss.
Post edited by Lemernis on
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Comments

  • TurelusTurelus Member Posts: 23
    I'm playing right now with no issues at all, what's the problem you're having?
    Compared to other game releases this has been smooth and the game is exactly what I was expecting, BG but updated to run on a modern machine with no hassle of mods and fixes.
  • AndrasteAndraste Member Posts: 78
    I'm glad you're having no issues, but there do seem to be a lot of people with bad bugs. Some can't get the game to run at all, while others have problems that interfere with their ability to play it.

    I've experienced two bad bugs myself - the one where the mouse cursor vanishes forever after clicking on an object in the inventory while in full screen mode, and the one where Rasaad keeps triggering empty dialogue every second. (And I mean literally every second.) I can work around the first by playing in windowed mode, but the only fix I've found for the other one is to not have Rasaad in the party. Given that I started this play through specifically to try out the new characters, this is unfortunate :(.

    I'm sure the devs are on this, however, and look forward to patching. I also wish they'd caught some of this stuff before release.
  • LemernisLemernis Member, Moderator Posts: 4,318
    edited November 2012
    @Turleus Well, you're one of the fortunate ones, evidently. I'm glad for you. I hope you're in the majority!

    But there's a whole lot of us for whom the game crashes (in my cases it actually crashes my computer). It seems that folks who have the combo of Intel chipsets and NVIDIA graphics cards are experiencing this almost en masse (?). But in the Windows PC support forum we're seeing it for other video cards as well.

    I'm also reading in the support forum that folks are having all sorts of problems once the game is running. Although it's true that only those who are having problems are going to post there!

    It's hard to estimate how many the game is running perfectly well for, how many are having some minor problems that are easily fixed, and how many for whom the game doesn't work at all. Perhaps those for whom the game is working great vastly outnumber those for whom it isn't. I hope that is the case! I want to be in a tiny minority here.
  • xxxsmb1987xxxxxxsmb1987xxx Member Posts: 280
    @Andraste Rasaad wouldnt shut the fuck up seriously saying the same line every 3 sec while round housing air my god I dont want near him.
  • MrSextonMrSexton Member Posts: 396
    I also hope we are in the minority but right now there are 1400 people hanging around on the board which seems to indicate that the minority is (unfortunately) quite large. /J
  • LemernisLemernis Member, Moderator Posts: 4,318

    @Andraste Rasaad wouldnt shut the fuck up seriously saying the same line every 3 sec while round housing air my god I dont want near him.

    Lol, that's actually kind of an amusing image, although it must be frustrating as hell.
  • AndrasteAndraste Member Posts: 78
    I am confident that one day I will look back on Chatty Rasaad as one of the most amusing game bugs I have ever personally experienced *g*. (Other contenders: the cat in the original BG that reports you to the guard for stealing, the Secret World NPCs that attacked you because they didn't like your equipment, and Invisible King Alistair from Dragon Age: Origins.) It really is pretty funny that he interrupts every roundhouse kick to ask if you want to talk about nothing.

    Right now, though, I just wish I knew what's causing it! Obviously he's not bugged for everyone, so I'm wondering what the controlling variable is.
  • Corto81Corto81 Member Posts: 18
    Having no issues so far, but very sad to hear people are indeed having problems.

    Here's hoping we get some patches and fixes in the next couple of days and people don't walk away from this project disappointed.
  • spacejawsspacejaws Member, Mobile Tester Posts: 389
    Gotta say I'm still pretty stoked about this.

    It seems like overhaul still wanted more time on this, the suits have probably been rpessuring them and WE'VE been pressuring them but in the end I feel like what we've got is a beta which is being worked on as we speak.

    The good in all this however...we are getting to air our disconcerns before the first patch, instead of having something 'complete' and having the developers concentrate on dlc and hopefully through this we'll get the minor things changed aswell as the major like the inventory bag's colour, maybe customizing colours on the UI, weapon icons on portraits being optional, feedback circles optional, in general more customizable options etc.

    I like the fact that we all will get to voice our opinions about this agreeably unfinished project and get in the end hat we all want from a BG rerelease! The devs are leaving it like this and thats good enough for me.

    In other news I have a nvidia card and intel graphics chipset and all I needed was some slight control panel tweaking and everything was good. A little V-sync would be nice but eh maybe later.
  • TurelusTurelus Member Posts: 23
    I didn't mean disrespect to those having issue and I feel for you if you are.

    However the best course of action is to give structured helpful feedback to the Devs about what your problems are, making threads slating the game doesn't help any one.
    There are going to be bugs and issues people have and the small number of beta testers wont have had played with every PC set up possible or located every bug themselves, as I said helpful structured feedback and patience.

  • LemernisLemernis Member, Moderator Posts: 4,318
    FYI, I've given that structured feedback to the devs, both in the support forum and via email.

    Look, for those of us who are having problems it will be great to learn that we are a minority! This gives us some perspective, hopefully, if we are. Honestly, a thread like this shouldn't be viewed as nonconstructive.
  • LemernisLemernis Member, Moderator Posts: 4,318
    edited November 2012
    I'm happy to report that it seems to be working for my laptop at least. Yay! And I have a second computer in the living room that I'm installing it on as well--and if the game runs on that PC maybe I'll move that into my office to play the game on for a while. But for my best desktop rig which is in my office: still crash city! That's where I really want to enjoy the game, i.e., with a large monitor, via surround sound, in a comfortable chair, etc.
  • drsahldrsahl Member Posts: 65
    They said even before release that there might be issues with Intel chipset and they are working on it.. I do feel sorry for you and hope they will resolve it fast! I am having great fun with BGEE! played half the night and woke up early today (I really want to play) but wanted to give my impressions on the forum first..

    http://forum.baldursgate.com/discussion/7388/important-with-regards-to-intel-graphics-driver-issues-slow-performance#latest

    There is a sticky about the intel gfx drivers and I assume they will update on your problems there aswell.

    To answer the "majority having issues because they are on the board" 1400 is not that much and I see alot of people posting how much they love BGEE.. just look at me! I am hare to give my impressions and do not suffer any issues.. (I must admit I have the urges to start the game so I need to be quick in the threads)
  • LemernisLemernis Member, Moderator Posts: 4,318
    I'm actually very stoked with what I'm seeing thus far on my laptop. Looks gorgeous!
  • LemernisLemernis Member, Moderator Posts: 4,318
    edited November 2012
    Erm, I guess I celebrated a little too quickly. I'm experiencing some rather severe lag with the game on my Lenovo laptop. I'm addressing it in the support forum, of course. But I mention it just as an indication of the sorts of issues some of us are having.
  • kilroy_was_herekilroy_was_here Member Posts: 455
    I think that a revised 15 year old game engine running on an infinite combination of modern hardware/OS specs is expected to have growing pains. It would be scary if everyone's system worked perfectly on the first try.
  • DinoDino Member Posts: 291
    edited November 2012
    To be fair, they did say something along the lines:
    "Come hell or high water, it will release 28 Nov"
    (and everyone cheered)

    I guess this is high water. Big deal, want to fight about it?
  • LemernisLemernis Member, Moderator Posts: 4,318
    edited November 2012
    As for me, I'm a lover not a fighter.

    I think my perception is likely skewed as someone experiencing issues running the game (due to Intel graphics), and the majority of what I'm reading in General and Support is people either freaking out or more stoically seeking solutions (I consider myself in the latter camp). But that's still a small slice of all the customers--and for all I know most people are having little to no problems running the game.
  • qcoutlawzqcoutlawz Member Posts: 7
    Andraste said:

    I'm glad you're having no issues, but there do seem to be a lot of people with bad bugs. Some can't get the game to run at all, while others have problems that interfere with their ability to play it..


    as always this is the customers fault and they come here blaming the devs, funny how Ive seen this for EVERY single games Ive purchased for PC in the last 2 years ,always a handful of insatisfied people bashing at the devs and bashing the game when most of the ppl are playing the game (like me) without a single issue/bug. ITS YOUR FRIGGIN PC NOT THE GAME. seriously if your PC cant run this game fine,I hope you never considered gaming on it and playing wtv else game
  • JamesJames Member Posts: 110
    I have the Intel bug as well, but I'm not too bothered, you can't wait until every known computer configuration has been tested on before releasing the game and most of the other bugs I've seen around don't seem game breaking.

    I crawled my way out of Candlekeep and the graphics look much sharper to me and the Gorion battle was much improved, look forward to the rest of it when they sort out the teething problems.

    I've never hung around on forums waiting for a game on release day and I was really taken aback by the vitriol, if I worked for Obsidian I'd be truly worried because if anything there is even more expectation on them and they got more money up front from fans, who all think they own the game, and when the inevitable happens ...

    I won't be recommending games development as a career choice
  • Aasimar069Aasimar069 Member Posts: 803
    qcoutlawz said:

    Andraste said:

    I'm glad you're having no issues, but there do seem to be a lot of people with bad bugs. Some can't get the game to run at all, while others have problems that interfere with their ability to play it..


    as always this is the customers fault and they come here blaming the devs, funny how Ive seen this for EVERY single games Ive purchased for PC in the last 2 years ,always a handful of insatisfied people bashing at the devs and bashing the game when most of the ppl are playing the game (like me) without a single issue/bug. ITS YOUR FRIGGIN PC NOT THE GAME. seriously if your PC cant run this game fine,I hope you never considered gaming on it and playing wtv else game
    Scripting bugs are not making the game crash, but yet they are very visible since you are fighting against them during each playthrough.

    They were able to add bugs that did not exist in the original game. Well done.

  • LemernisLemernis Member, Moderator Posts: 4,318
    I'm trying an uninstall/reinstall as I really have to wonder if I had corrupted data in the download. The Baldur.ini file was blank for example. So I'm doing a full uininstall/reinstall and hoping for the best. And of course I'll try the change to Baldur.ini that is recommended for Intel graphics users.
  • Anu3bisAnu3bis Member Posts: 2
    Moments like this make or break a group's reputation. Good, frequent communication can still save the day.

    Here is what I would like to see:

    1 A single announcement link, top of the forums, top of the home page, top of the support page, and emailed to all purchasers.

    The link goes to a single, locked message that contains the following

    A. List of all known game-stopping issues linked to suggested solutions. When one solution gets high enough acceptance, announce it, make it obvious.

    B. Explanation of the testing the software, including the configuration of the test machines.

    C. A clear statement of the refund policy and step by step instructions on how to get a refund.

    2 a commitment to a solution that does not ask the community to go fix opengl. Your product, folks, and your dependency. Either say you support it or you don't, and don't sell it to folks that can't use it.


    On a personal note, don't despair. A complaint is a gift. It means the person still trusts you enough to expect a solution.
  • WigglesWiggles Member Posts: 571
    "Come Hell or high water"
  • thecatthecat Member Posts: 4
    Seeing the list of in-game bugs that still is growing by the hour (not pc related ones) I agree with the title of the thread. I don't think that the game was ready for a release and that we are actually playing a Beta, which hopefully means that the dev team would go work on these reported bugs and making a nice patch. I am convinced they will. In the meanwhile we just have to bite on our teeth. They dev team will make the game we all love so much as smoothly as can be, but it will take some time...

  • imajasjamimajasjam Member Posts: 59
    Anu3bis said:

    Moments like this make or break a group's reputation. Good, frequent communication can still save the day.

    Here is what I would like to see:

    1 A single announcement link, top of the forums, top of the home page, top of the support page, and emailed to all purchasers.

    The link goes to a single, locked message that contains the following

    A. List of all known game-stopping issues linked to suggested solutions. When one solution gets high enough acceptance, announce it, make it obvious.

    B. Explanation of the testing the software, including the configuration of the test machines.

    C. A clear statement of the refund policy and step by step instructions on how to get a refund.

    2 a commitment to a solution that does not ask the community to go fix opengl. Your product, folks, and your dependency. Either say you support it or you don't, and don't sell it to folks that can't use it.


    On a personal note, don't despair. A complaint is a gift. It means the person still trusts you enough to expect a solution.

    You actually want Beamdog to post on this forum the hardware specs of the machines they used to play test the games?


  • imajasjamimajasjam Member Posts: 59
    James said:

    I have the Intel bug as well, but I'm not too bothered, you can't wait until every known computer configuration has been tested on before releasing the game and most of the other bugs I've seen around don't seem game breaking.

    I crawled my way out of Candlekeep and the graphics look much sharper to me and the Gorion battle was much improved, look forward to the rest of it when they sort out the teething problems.

    I've never hung around on forums waiting for a game on release day and I was really taken aback by the vitriol, if I worked for Obsidian I'd be truly worried because if anything there is even more expectation on them and they got more money up front from fans, who all think they own the game, and when the inevitable happens ...

    I won't be recommending games development as a career choice

    And Obsidian LOVE their game breaking bugs on launch.
  • Vonbek777Vonbek777 Member Posts: 135
    I'll repost my observations from another thread:

    Mutliplayer has been interesting. The wife and I played through the first screen outside Candlekeep last night. In Candlekeep, (wife was lead) every time she finished speaking with someone, on my screen it looked like she attacked them. On her screen, no attack animation. No notice by npcs in general. However outside the guard barracks, second time to visit, one of the guards started attacking my wife on my screen, doing no damage, but attack animation. The guard wasn't even on her screen. Very weird. Later in the wilderness, we had bugs with where the enemies were. As an archer I was moving and shooting and on my screen, wolves and bears were several feet away. The wife kept telling me they were right on me and keep moving. And indeed a dire wolf finished me off after I stopped thinking I was a good 20 feet away, only to die when the teleporting beast suddenly appeared beside me and said boo.

    I'm getting the feeling the game still wasn't ready for release. We'll see in the next few weeks with the patch progress.

  • BjjorickBjjorick Member Posts: 1,208
    stupid question, and sorry if i'm asking something that will drive you all crazy, but did you all try to update your chipset/board/fx card drivers to the most current? sometimes that helps. i'm runing an i3 with a 8800gt card and the game has no problems what so ever, as i don't fall under the problem area, but you could also try setting direct x down to 0 hardware acceleration like with the planescape torment fix.

    just a thought, and i wish i could help.
  • Vonbek777Vonbek777 Member Posts: 135
    In, my case at least, my wife and myself are both certified tech monkeys, and we custom build our machines and keep things patched and updated. I actually troubleshooted a problem on my machine last night. Had the old flickering screen issue that has plagued infinity engine games on new OSs for a while, running a 3 monitor setup, so I window mode, and unchecked triple buffering, and I can now run it in full screen again. But I don't think it is the drivers affecting network play.
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