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Hitting the Play button from the character screen crashes the game

Standard_ActionStandard_Action Member Posts: 10
edited December 2012 in Fixed
Setup HP ENYY 15 laptop
iCore 7 1.73 ghz
8 gig ram
ATI Mobility Radeon HD 4380, July 2012 driverset
Windows 7 home premium service pack one

If someone will tell me how I will attach the zip of the dump file

This is incredibly frustrating.
Post edited by Avenger_teambg on

Comments

  • tommytommy Member Posts: 401
    looks like its similar to my problem
    http://forum.baldursgate.com/discussion/9295/big-bug-unable-to-start-a-new-game#latest

    but in my case i dont even rich the character generating screen
  • Standard_ActionStandard_Action Member Posts: 10
    I get to the option screen fine, with "Tutorial", "Black pits" etc, but once I hit play from the character generation screen, the program locks up.
  • Humanoid_TaifunHumanoid_Taifun Member Posts: 1,063
    You should have a .dmp file in your "crash" folder. The devs would very much like to see that, could you upload it?
    (I have not actually seen this folder (no crashes yet), I would reckon it's either in your game folder or at
    C:\Users\[username]\Documents\Baldur's Gate - Enhanced Edition )
  • Avenger_teambgAvenger_teambg Member, Developer Posts: 5,862
    Don't forget to zip it before uploading here.
  • Standard_ActionStandard_Action Member Posts: 10
    Upload where? I have zipped it.
  • Humanoid_TaifunHumanoid_Taifun Member Posts: 1,063
    Don't you have an option to "Attach a file" to your posts?
  • Avenger_teambgAvenger_teambg Member, Developer Posts: 5,862
    The developers work on this right now. But another crash report won't hurt so they can see if it is the same problem.
  • Standard_ActionStandard_Action Member Posts: 10
    Attached
    Humanoid_Taifun said:

    Don't you have an option to "Attach a file" to your posts?

    Nope, not that i can see.
    I have preview, save draft, and post comment

  • Humanoid_TaifunHumanoid_Taifun Member Posts: 1,063
    I meant on the left side. But failing that, you can send it to my email address
    chillarter at gmx dot de
    .
  • Standard_ActionStandard_Action Member Posts: 10
    Humanoid_Taifun said:

    I meant on the left side. But failing that, you can end it to my email address

    Still don't see attach, but I emailed you the file
  • Humanoid_TaifunHumanoid_Taifun Member Posts: 1,063
    Thank you.
  • Humanoid_TaifunHumanoid_Taifun Member Posts: 1,063
    Apparently your video card doesn't support compressed textures. Let's hope the developers can think of something to help you.
  • Avenger_teambgAvenger_teambg Member, Developer Posts: 5,862
    Ok, so this never worked, not even before today's patch.
  • Standard_ActionStandard_Action Member Posts: 10
    My chipset is light years beyond hardware available when the original was published in 1998. I can play Dragon Age: origins on this machine just fine. What gives?
  • Humanoid_TaifunHumanoid_Taifun Member Posts: 1,063
    Unfortunately I am the wrong person to ask.
    @CameronTofer is the guy who knows more.
  • Standard_ActionStandard_Action Member Posts: 10
    Humanoid_Taifun said:

    Apparently your video card doesn't support compressed textures. Let's hope the developers can think of something to help you.

    DXTC and 3Dc+ texture compression supported

    per ATI's website

  • Avenger_teambgAvenger_teambg Member, Developer Posts: 5,862
    Standard_Action said:

    My chipset is light years beyond hardware available when the original was published in 1998. I can play Dragon Age: origins on this machine just fine. What gives?

    The original had no compressed tilesets? It wasn't fit in 1.8G either.
    But you are right, dxtc should be good enough, if implemented correctly. Actually, dxt1 is the only part which is needed.

    Actually, i found something like this on google: If you switch off 'Support DXT textures' as an option in ATI Traytools, you can recreate this error.

    Did you?
  • Standard_ActionStandard_Action Member Posts: 10
    You are on to something, I think. Problem is, I can't get Catalyst onto the laptop, as ATI's autodetected driver gives me a BSOD, and HP's 2010 version evidently doesn't include Catalyst, which I would need to make the change. I also found some documentation on HP's website that implies (does not outright say) that the Envy 15 is a intel/AMD hybrid. I sure as hell can't find an intel chip in Device manager - Display. I am really freaking tired of this.
  • Standard_ActionStandard_Action Member Posts: 10
    Update: The graphics on this particular laptop are NOT dual AMD/Intel. Still can't get Catalyst to run, though - it is installed but fails to start when I click on the exe.
  • Standard_ActionStandard_Action Member Posts: 10
    Final update: Got it working. Uninstalled ATI's most recent drivers, installed HP's version of ATI's drivers (2010 - pretty old) uninstalled and reinstalled BG and everything works now. What a PITA. Happy it is working, though.
  • Humanoid_TaifunHumanoid_Taifun Member Posts: 1,063
    Glad to know you were able to solve this on your own.
  • Avenger_teambgAvenger_teambg Member, Developer Posts: 5,862
    edited December 2012
    It is good to know that not always a recent driver is the best driver.
    Moving it to fixed, though we didn't do anything
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