I have been testing on Redstone 2 (Creators Update) as well. Was it a crash with a crash dump, or a crash to desktop with no dump? If you have a minidump, can you please zip and attach it?
Crash dumps should be located in Documents\Planescape Torment - Enhanced Edition\crash.
As for the saved game, I can try to; I haven't had any luck with saving a game yet - it always crashes before it can save, so far. Usually immediately after I click on 'Save Game'.
Edit: I've even checked in 'My Documents' for a 'Project P' or 'Pllanescape: Torment' save folder; there isn't one currently.
Have you tried launching the game as Administrator?
You could try creating the folder mentioned above if nothing else works. Somehow I don't think that's going to work, but it's something you could try.
Second thing to try, can you open the Console in your Project P game folder and launch the game from the terminal. That should give you information on your installation folder and the Documents folder being used by the game. Something in the crash dump isn't making sense, so I'd like to confirm what folders are being used.
Launching as an adminstrator has the same result: the game will start up and is playable, but as soon as I click on "Save Game', "Load Game', or "Select a Life", I immediatley here a Windows chime-sound, and then immediately crashes.
For the second option, I'm going to come off sounding like a newb, but I'm not sure how to open a console: either in the game folder or once inside the game itself. I've heard that ` supposedly opens the console, but it didn't do anything when I pressed it inside the game.
Sorry for the confusion. To clarify, that's Windows Console. If you browse to your game folder and then Shift+Left mouse click, you should see and option to "Open command window here." Then type in ./Torment.exe and press Enter.
Gotcha. Here are the Window Powershell sessions I received. The first one is from when I click on 'Select a Life'. The second one is from when I click on 'Save Game'. Also included is a zip with the two dump files that came with those errors.
This bit here is a problem, it should be pointing to your Documents folder. Try creating the folder structure manually, as you mentioned before, and see if that fixes it. I'm not sure it will, as it sounds like a permissions problem. Quick question: do you have anything that syncs your Documents folder with an online service (such as OneDrive)?
Having looked over the information, it sounds like a problem encountered some time back with OneDrive, though I'm still not entirely certain on that. Did you try creating the folder structure after all?
Having looked over the information, it sounds like a problem encountered some time back with OneDrive, though I'm still not entirely certain on that. Did you try creating the folder structure after all?
Just wanted to say I had that problem and found this thread. Later I figured out how to fix it.
On Windows 10 I go to: Virus and Threat Protection
Then under Virus and Threat Protection Settings click on Manage Settings
Scroll down to Controlled Folder Access and Click on "Manage Controlled Folder Access"
In the next screen click on "Allow an app through Controlled Folder Access"
Then click on "Add an allowed app" and you'll get two options, click on "Recently Blocked Apps"
Find "Torment.exe" and allow it.
I did that and now it works fine. I had to do the same things with most games I play in Windows 10. I suppose one could just turn off Controlled Folder Access, that'd probably work too.
Comments
Crash dumps should be located in Documents\Planescape Torment - Enhanced Edition\crash.
Do you have any mods installed?
Can you attach a save game where this issue can be seen?
As for the saved game, I can try to; I haven't had any luck with saving a game yet - it always crashes before it can save, so far. Usually immediately after I click on 'Save Game'.
Edit: I've even checked in 'My Documents' for a 'Project P' or 'Pllanescape: Torment' save folder; there isn't one currently.
It crashes immediately, before it is able to create a save file or save folder.
You could try creating the folder mentioned above if nothing else works. Somehow I don't think that's going to work, but it's something you could try.
Second thing to try, can you open the Console in your Project P game folder and launch the game from the terminal. That should give you information on your installation folder and the Documents folder being used by the game. Something in the crash dump isn't making sense, so I'd like to confirm what folders are being used.
For the second option, I'm going to come off sounding like a newb, but I'm not sure how to open a console: either in the game folder or once inside the game itself. I've heard that ` supposedly opens the console, but it didn't do anything when I pressed it inside the game.
PS C:\Program Files (x86)\Steam\steamapps\common\Project P> ./Torment.exe
PS C:\Program Files (x86)\Steam\steamapps\common\Project P> INFO: status: 0
INFO: Creating DPWrapper
INFO: scanning:(0) C:/Program Files (x86)/Steam/steamapps/common/Project P/override
INFO: scanning:(1) C:/Program Files (x86)/Steam/steamapps/common/Project P/lang/en_US/override
INFO: scanning:(2) C:/Program Files (x86)/Steam/steamapps/common/Project P/scripts
INFO: scanning:(3) C:/Program Files (x86)/Steam/steamapps/common/Project P/sounds
INFO: scanning:(4) C:/Program Files (x86)/Steam/steamapps/common/Project P/lang/en_US/fonts
INFO: scanning:(5) C:/Program Files (x86)/Steam/steamapps/common/Project P/lang/en_US/sounds
INFO: scanning:(6) C:/Program Files (x86)/Steam/steamapps/common/Project P/lang/en_US/sounds
INFO: scanning:(7) C:/Program Files (x86)/Steam/steamapps/common/Project P/portraits
INFO: scanning:(8) C:/Program Files (x86)/Steam/steamapps/common/Project P/characters
INFO: scanning:(9) C:/Program Files (x86)/Steam/steamapps/common/Project P/movies
INFO: scanning:(10) C:/Program Files (x86)/Steam/steamapps/common/Project P/lang/en_US/movies
INFO: scanning:(11) C:/Program Files (x86)/Steam/steamapps/common/Project P/lang/en_US/movies
INFO: scanning:(12) /override
INFO: scanning:(13) /scripts
INFO: scanning:(14) /sounds
INFO: scanning:(15) /portraits
INFO: scanning:(16) /characters
INFO: scanning:(17) /movies
INFO: scanning:(0) C:/Program Files (x86)/Steam/steamapps/common/Project P/override
INFO: scanning:(1) C:/Program Files (x86)/Steam/steamapps/common/Project P/lang/en_US/override
INFO: scanning:(2) C:/Program Files (x86)/Steam/steamapps/common/Project P/scripts
INFO: scanning:(3) C:/Program Files (x86)/Steam/steamapps/common/Project P/sounds
INFO: scanning:(4) C:/Program Files (x86)/Steam/steamapps/common/Project P/lang/en_US/fonts
INFO: scanning:(5) C:/Program Files (x86)/Steam/steamapps/common/Project P/lang/en_US/sounds
INFO: scanning:(6) C:/Program Files (x86)/Steam/steamapps/common/Project P/lang/en_US/sounds
INFO: scanning:(7) C:/Program Files (x86)/Steam/steamapps/common/Project P/portraits
INFO: scanning:(8) C:/Program Files (x86)/Steam/steamapps/common/Project P/characters
INFO: scanning:(9) C:/Program Files (x86)/Steam/steamapps/common/Project P/movies
INFO: scanning:(10) C:/Program Files (x86)/Steam/steamapps/common/Project P/lang/en_US/movies
INFO: scanning:(11) C:/Program Files (x86)/Steam/steamapps/common/Project P/lang/en_US/movies
INFO: scanning:(12) /override
INFO: scanning:(13) /scripts
INFO: scanning:(14) /sounds
INFO: scanning:(15) /portraits
INFO: scanning:(16) /characters
INFO: scanning:(17) /movies
INFO: LUA: Initializing Quests
INFO: gl.useShaders: 1
gl.has_s3tc: 1
gl.has_pvrtc: 0
gl.has_atc: 0
gl.postprocessing: 0
gl.uploadFormat: 0x80E1
gl.uploadType: 0x8367
INFO: Font: loaded font BOOKMANI
INFO: Planescape Torment - Enhanced Edition v3.0.3.0
INFO: Font: Added point size (14) for font BOOKMANI
INFO: Font: Added point size (26) for font BOOKMANI
Steam_: Saved dump file to 'C:\Program Files (x86)\Steam\steamapps\common\Project P\torment_2117156_crash_2017_4_23T17_45_23C0.mdmp'
Steam_: Saved dump file to 'C:\Program Files (x86)\Steam\steamapps\common\Project P\torment_2117156_crash_2017_4_23T17_45_23C0.mdmp'
-------------------
PS C:\Program Files (x86)\Steam\steamapps\common\Project P> ./Torment.exe
PS C:\Program Files (x86)\Steam\steamapps\common\Project P> INFO: status: 0
INFO: Creating DPWrapper
INFO: scanning:(0) C:/Program Files (x86)/Steam/steamapps/common/Project P/override
INFO: scanning:(1) C:/Program Files (x86)/Steam/steamapps/common/Project P/lang/en_US/override
INFO: scanning:(2) C:/Program Files (x86)/Steam/steamapps/common/Project P/scripts
INFO: scanning:(3) C:/Program Files (x86)/Steam/steamapps/common/Project P/sounds
INFO: scanning:(4) C:/Program Files (x86)/Steam/steamapps/common/Project P/lang/en_US/fonts
INFO: scanning:(5) C:/Program Files (x86)/Steam/steamapps/common/Project P/lang/en_US/sounds
INFO: scanning:(6) C:/Program Files (x86)/Steam/steamapps/common/Project P/lang/en_US/sounds
INFO: scanning:(7) C:/Program Files (x86)/Steam/steamapps/common/Project P/portraits
INFO: scanning:(8) C:/Program Files (x86)/Steam/steamapps/common/Project P/characters
INFO: scanning:(9) C:/Program Files (x86)/Steam/steamapps/common/Project P/movies
INFO: scanning:(10) C:/Program Files (x86)/Steam/steamapps/common/Project P/lang/en_US/movies
INFO: scanning:(11) C:/Program Files (x86)/Steam/steamapps/common/Project P/lang/en_US/movies
INFO: scanning:(12) /override
INFO: scanning:(13) /scripts
INFO: scanning:(14) /sounds
INFO: scanning:(15) /portraits
INFO: scanning:(16) /characters
INFO: scanning:(17) /movies
INFO: scanning:(0) C:/Program Files (x86)/Steam/steamapps/common/Project P/override
INFO: scanning:(1) C:/Program Files (x86)/Steam/steamapps/common/Project P/lang/en_US/override
INFO: scanning:(2) C:/Program Files (x86)/Steam/steamapps/common/Project P/scripts
INFO: scanning:(3) C:/Program Files (x86)/Steam/steamapps/common/Project P/sounds
INFO: scanning:(4) C:/Program Files (x86)/Steam/steamapps/common/Project P/lang/en_US/fonts
INFO: scanning:(5) C:/Program Files (x86)/Steam/steamapps/common/Project P/lang/en_US/sounds
INFO: scanning:(6) C:/Program Files (x86)/Steam/steamapps/common/Project P/lang/en_US/sounds
INFO: scanning:(7) C:/Program Files (x86)/Steam/steamapps/common/Project P/portraits
INFO: scanning:(8) C:/Program Files (x86)/Steam/steamapps/common/Project P/characters
INFO: scanning:(9) C:/Program Files (x86)/Steam/steamapps/common/Project P/movies
INFO: scanning:(10) C:/Program Files (x86)/Steam/steamapps/common/Project P/lang/en_US/movies
INFO: scanning:(11) C:/Program Files (x86)/Steam/steamapps/common/Project P/lang/en_US/movies
INFO: scanning:(12) /override
INFO: scanning:(13) /scripts
INFO: scanning:(14) /sounds
INFO: scanning:(15) /portraits
INFO: scanning:(16) /characters
INFO: scanning:(17) /movies
INFO: LUA: Initializing Quests
INFO: gl.useShaders: 1
gl.has_s3tc: 1
gl.has_pvrtc: 0
gl.has_atc: 0
gl.postprocessing: 0
gl.uploadFormat: 0x80E1
gl.uploadType: 0x8367
INFO: Font: loaded font BOOKMANI
INFO: Planescape Torment - Enhanced Edition v3.0.3.0
INFO: Font: Added point size (14) for font BOOKMANI
INFO: Font: Added point size (26) for font BOOKMANI
INFO: LUA: UI string not found: DIFFICULTY_LABEL_CORERULES_MIXED
INFO: Unable to find token: FIGHTERTYPE in map. String:
INFO: sAchieveID=NONE,m_sGlobalName=GameDifficulty,m_nValue=4
INFO: sAchieveID=NONE,m_sGlobalName=GameDifficulty,m_nValue=-1
INFO: sAchieveID=NONE,m_sGlobalName=GameDifficulty,m_nValue=-1
INFO: sAchieveID=NONE,m_sGlobalName=GameDifficulty,m_nValue=-1
INFO: Font: loaded font Exocet
INFO: Font: Added point size (30) for font Exocet
INFO: Font: Added point size (28) for font BOOKMANI
INFO: Font: Added point size (21) for font BOOKMANI
INFO: Font: Added point size (25) for font BOOKMANI
INFO: LUA: Initializing Quests
INFO: LUA: UI string not found: NUM_ATTACKS_LABEL
INFO: LUA: UI string not found: PROFICIENCIES_LABEL
INFO: LUA: Initializing Quests
INFO: You should probably handle this case
INFO: sAchieveID=NONE,m_sGlobalName=BD_STORY_MODE,m_nValue=0
INFO: sAchieveID=NONE,m_sGlobalName=BD_NIGHTMARE_MODE,m_nValue=0
INFO: sAchieveID=NONE,m_sGlobalName=GameDifficulty,m_nValue=4
INFO: sAchieveID=NONE,m_sGlobalName=RESPAWN_0202,m_nValue=0
INFO: sAchieveID=NONE,m_sGlobalName=PREVIOUS_AREA,m_nValue=0
INFO: sAchieveID=NONE,m_sGlobalName=CURRENT_AREA,m_nValue=202
INFO: sAchieveID=NONE,m_sGlobalName=AR0202_VISITED,m_nValue=1
INFO: sAchieveID=NONE,m_sGlobalName=PREVIOUS_AREA,m_nValue=202
INFO: sAchieveID=NONE,m_sGlobalName=0100_RESPAWN,m_nValue=1
INFO: sAchieveID=NONE,m_sGlobalName=0104C_SPAWN,m_nValue=1
INFO: sAchieveID=NONE,m_sGlobalName=0208_RESPAWN,m_nValue=1
INFO: sAchieveID=NONE,m_sGlobalName=0209_RESPAWN,m_nValue=1
INFO: sAchieveID=NONE,m_sGlobalName=0301_RESPAWN_BAD,m_nValue=1
INFO: sAchieveID=NONE,m_sGlobalName=0301_RESPAWN_GOOD,m_nValue=1
INFO: sAchieveID=NONE,m_sGlobalName=0600_DILG_BODY_RESPAWN,m_nValue=1
INFO: sAchieveID=NONE,m_sGlobalName=0600_RESPAWN_NIGHT,m_nValue=1
INFO: sAchieveID=NONE,m_sGlobalName=0600_RESPAWN_TOADY,m_nValue=1
INFO: sAchieveID=NONE,m_sGlobalName=0600_THUG_RESPAWN,m_nValue=1
INFO: sAchieveID=NONE,m_sGlobalName=1100_SPAWN_ONCE,m_nValue=1
INFO: sAchieveID=NONE,m_sGlobalName=1400_AREA_A,m_nValue=1
INFO: sAchieveID=NONE,m_sGlobalName=1400_AREA_B,m_nValue=1
INFO: sAchieveID=NONE,m_sGlobalName=1400_AREA_D,m_nValue=1
INFO: sAchieveID=NONE,m_sGlobalName=1400_AREA_E,m_nValue=1
INFO: sAchieveID=NONE,m_sGlobalName=1400_AREA_F,m_nValue=1
INFO: sAchieveID=NONE,m_sGlobalName=1400_AREA_G,m_nValue=1
INFO: sAchieveID=NONE,m_sGlobalName=3014_SPAWN,m_nValue=1
INFO: sAchieveID=NONE,m_sGlobalName=CUSTOMER_SPAWN,m_nValue=1
INFO: sAchieveID=NONE,m_sGlobalName=ENGININMAZE,m_nValue=1
INFO: sAchieveID=NONE,m_sGlobalName=GOOD_MALMANER_1,m_nValue=1
INFO: sAchieveID=NONE,m_sGlobalName=LEAVING_1,m_nValue=2000000000
INFO: sAchieveID=NONE,m_sGlobalName=LEAVING_2,m_nValue=2000000000
INFO: sAchieveID=NONE,m_sGlobalName=LEAVING_3,m_nValue=2000000000
INFO: sAchieveID=NONE,m_sGlobalName=LEAVING_4,m_nValue=2000000000
INFO: sAchieveID=NONE,m_sGlobalName=LEAVING_5,m_nValue=2000000000
INFO: sAchieveID=NONE,m_sGlobalName=LEAVING_6,m_nValue=2000000000
INFO: sAchieveID=NONE,m_sGlobalName=LEAVING_7,m_nValue=2000000000
INFO: sAchieveID=NONE,m_sGlobalName=MODRON_CUBE,m_nValue=1
INFO: sAchieveID=NONE,m_sGlobalName=PARTYSCRIPTSACTIVE,m_nValue=1
INFO: sAchieveID=NONE,m_sGlobalName=PLAYER_MAZE_ENTERED,m_nValue=1
INFO: sAchieveID=NONE,m_sGlobalName=RESPAWN_0101,m_nValue=1
INFO: sAchieveID=NONE,m_sGlobalName=RESPAWN_0200,m_nValue=1
INFO: sAchieveID=NONE,m_sGlobalName=RESPAWN_0201,m_nValue=1
INFO: sAchieveID=NONE,m_sGlobalName=RESPAWN_0202,m_nValue=1
INFO: sAchieveID=NONE,m_sGlobalName=RESPAWN_0203,m_nValue=1
INFO: sAchieveID=NONE,m_sGlobalName=RESPAWN_0300,m_nValue=1
INFO: sAchieveID=NONE,m_sGlobalName=RESPAWN_0400,m_nValue=1
INFO: sAchieveID=NONE,m_sGlobalName=RESPAWN_0504,m_nValue=1
INFO: sAchieveID=NONE,m_sGlobalName=RESPAWN_0505,m_nValue=1
INFO: sAchieveID=NONE,m_sGlobalName=RESPAWN_0508,m_nValue=1
INFO: sAchieveID=NONE,m_sGlobalName=RESPAWN_0509,m_nValue=1
INFO: sAchieveID=NONE,m_sGlobalName=RESPAWN_0601,m_nValue=1
INFO: sAchieveID=NONE,m_sGlobalName=RESPAWN_1500,m_nValue=1
INFO: sAchieveID=NONE,m_sGlobalName=RESPAWN_504,m_nValue=1
INFO: sAchieveID=NONE,m_sGlobalName=SHARE_SPAWN_1,m_nValue=1
INFO: sAchieveID=NONE,m_sGlobalName=SPAWN_AGRIL_TEK,m_nValue=1
INFO: sAchieveID=NONE,m_sGlobalName=SPAWN_BERROG_BURGHER,m_nValue=1
INFO: sAchieveID=NONE,m_sGlobalName=SPAWN_CARETAKER,m_nValue=1
INFO: sAchieveID=NONE,m_sGlobalName=SPAWN_DISTILLER,m_nValue=1
INFO: sAchieveID=NONE,m_sGlobalName=SPAWN_EBB,m_nValue=1
INFO: sAchieveID=NONE,m_sGlobalName=SPAWN_HERMIT,m_nValue=1
INFO: sAchieveID=NONE,m_sGlobalName=SPAWN_JASILYA,m_nValue=1
INFO: sAchieveID=NONE,m_sGlobalName=XACHARIAH_GUTTED,m_nValue=1
INFO: sAchieveID=NONE,m_sGlobalName=BD_DAKKON_MORALE,m_nValue=10
INFO: sAchieveID=NONE,m_sGlobalName=BD_VAR_VAR_INIT,m_nValue=1
INFO: sAchieveID=NONE,m_sGlobalName=RESPAWN_0202,m_nValue=0
INFO: sAchieveID=NONE,m_sGlobalName=PHAROD,m_nValue=0
INFO: LUA: updateJournalEntry 39732
INFO: sAchieveID=NONE,m_sGlobalName=JOURNAL,m_nValue=0
INFO: LUA: updateJournalEntry 39735
INFO: sAchieveID=NONE,m_sGlobalName=BD_STARTING_QUESTS,m_nValue=1
INFO: Font: Added point size (19) for font BOOKMANI
INFO: sAchieveID=NONE,m_sGlobalName=MORTE,m_nValue=1
INFO: Font: Added point size (22) for font BOOKMANI
Steam_: Saved dump file to 'C:\Program Files (x86)\Steam\steamapps\common\Project P\torment_2117156_crash_2017_4_23T17_49_15C0.mdmp'
Steam_: Saved dump file to 'C:\Program Files (x86)\Steam\steamapps\common\Project P\torment_2117156_crash_2017_4_23T17_49_15C0.mdmp'
Just wanted to say I had that problem and found this thread. Later I figured out how to fix it.
On Windows 10 I go to: Virus and Threat Protection
Then under Virus and Threat Protection Settings click on Manage Settings
Scroll down to Controlled Folder Access and Click on "Manage Controlled Folder Access"
In the next screen click on "Allow an app through Controlled Folder Access"
Then click on "Add an allowed app" and you'll get two options, click on "Recently Blocked Apps"
Find "Torment.exe" and allow it.
I did that and now it works fine. I had to do the same things with most games I play in Windows 10. I suppose one could just turn off Controlled Folder Access, that'd probably work too.