Skip to content

How do I change my e-mail

DwayneDwayne Member Posts: 102
in Beamdog Client
I was able to change my e-mail for the forum but I can not change it for Beamdog or the client. How do I change it?

Comments

  • shylamanshylaman Member Posts: 173
    I have the same concern with the client. I can update my email address on the forum (and did), but can't find the option on the main Beamdog page. I don't have that email anymore and would be pissed if I lost access to my purchases if I forgot the password and couldn't reset or something.
  • JuliusBorisovJuliusBorisov Member, Administrator, Moderator, Developer Posts: 22,723
    Please contact our support at https://beamdog.atlassian.net/servicedesk/customer/portals
  • DwayneDwayne Member Posts: 102
    I had already checked there. The only support there is for games. There is no support for Beamdog site issues or the client.
  • DwayneDwayne Member Posts: 102
    So there is no way to change my e-mail address for Beamdog and the Client? This is a very basic thing that should be available.
  • DwayneDwayne Member Posts: 102
    I did contact support with a request to change my e-mail. I have not received a response and my old e-mail is still listed.
  • JuliusBorisovJuliusBorisov Member, Administrator, Moderator, Developer Posts: 22,723
    What is your ticket number?
  • DwayneDwayne Member Posts: 102
    NWNS-9267
  • JuliusBorisovJuliusBorisov Member, Administrator, Moderator, Developer Posts: 22,723
    It's now done. Sorry it took so long.
  • DwayneDwayne Member Posts: 102
    Thanks for the help. Everything is working fine with the e-mail change.
Sign In or Register to comment.

2024 Overhaul Games, a division of Beamdog. © 2024 Hasbro, Inc. All Rights Reserved. Baldur's Gate, Dungeons & Dragons, D&D, Forgotten Realms, Baldur's Gate, Wizards of the Coast and their logos are trademarks of Wizards of the Coast LLC in the U.S.A. and other countries, and are used with permission. Hasbro and its logo are trademarks of Hasbro, Inc. and are used with permission. © 1998 BioWare Corp. All Rights Reserved. BioWare, the BioWare Infinity Engine and the BioWare logo are trademarks of Bioware Corp. Black Isle Studios and the Black Isle Studios logo are trademarks of Interplay Entertainment Corp. Atari and the Atari logo are trademarks owned by Atari Interactive, Inc. All other trademarks are the property of their respective owners.