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Problems installing client

DEZIKOZDEZIKOZ Member Posts: 1
Cannot instal Beamdog Clinet
LOG:
017-06-09 19:31:30> CheckForUpdateImpl: Couldn't write out staging user ID, this user probably shouldn't get beta anything: System.IO.DirectoryNotFoundException: Cannot find path "C:\Users\Святослав\AppData\Local\beamdogClient\packages\.betaId".
в System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
в System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
в System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
в System.IO.StreamWriter.CreateFile(String path, Boolean append, Boolean checkHost)
в System.IO.StreamWriter..ctor(String path, Boolean append, Encoding encoding, Int32 bufferSize, Boolean checkHost)
в System.IO.File.InternalWriteAllText(String path, String contents, Encoding encoding, Boolean checkHost)
в System.IO.File.WriteAllText(String path, String contents, Encoding encoding)
в Squirrel.UpdateManager.CheckForUpdateImpl.getOrCreateStagedUserId()
2017-06-09 19:31:30> CheckForUpdateImpl: Failed to load local releases, starting from scratch: System.IO.DirectoryNotFoundException: Не удалось найти часть пути "C:\Users\Святослав\AppData\Local\beamdogClient\packages\RELEASES".
в System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
в System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
в System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share)
в Squirrel.Utility.LoadLocalReleases(String localReleaseFile)

Comments

  • JuliusBorisovJuliusBorisov Member, Administrator, Moderator, Developer Posts: 18,890
    Thanks for reporting!

    There're a couple of suggestions our QA team have found that could be useful.

    The first thing is if you could go into "C:\Users\Святослав\AppData\Local" and delete the "beamdogClient" folder and try installing again, that might help.

    Another reason of the problem may be an antivirus program (particularly McAfee) which is locking the folder mid-install to scan it, which then prevents the install from completing successfully. So it might be that temporarily pausing or disabling your Antivirus and then trying an install might fix it. As soon as it was installed you should turn your Antivirus back on, and can run a scan if you want, it's just the scanning during installation that could cause issues.

    Nyrox
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