Pre-Order FAQ
PhillipDaigle
Member Posts: 654
Hello, sports fans! This thread is to help you navigate the tricky and sometimes murky waters of pre-ordering.
Q: What do I get if I pre-order? Huh? WHAT MAKES IT SO GREAT?
A: You get a special badge here on the forums that will make people who didn't pre-order (aka "Norms") vomit with envy, AND you get to pre-load the game before release so you can get skull crackin' right away.
Q: Can I pre-order for other platforms?
A: The Mac App Store, the App Store, and Google Play do not support pre-purchasing in a way that we can utilize.
Q: How long will pre-orders be available?
A: You can pre-purchase Baldur's Gate: Enhanced Edition until the release of the PC version in November.
Q: If I buy BG:EE for one platform, do I have to buy it for the others?
A: Yes. We are currently not able to offer the game from multiple stores with one purchase.
Q: When do I get charged for pre-purchasing? If I want a refund, how does that happen?
A: Immediately. In fact, since most internet traffic at some point travels over fiber optic cable, you could say that you are charged at the speed of light. For refunds, contact support@beamdog.com.
Q: I pre-ordered, where's my FORUM BADGE?
A: If you have not received a forum badge, please contact one of the moderators with your Beamdog account email address.
Q: Baldur's Gate: Enhanced Edition costs more than the iPad and Android versions! What are you tryin' to pull here, ya palooka?
A: The PC and Mac versions of BG:EE have all of the content that we've created for the game, along with all of the enhancements to the base game. The iPad and Android versions have some of the new content held back as in-app purchases. If you purchase all of the extra content on iPad and Android, the end price matches up to the PC and Mac versions.
Q: In what formats is Baldur's Gate: Enhanced Edition available?
A: Baldur's Gate: Enhanced Edition will be available from Beamdog at launch. You can either download the Baldur's Gate: Enhanced Edition installer directly, or download it via the Beamdog client.
Q: How will I pre-load the game? Via some sort of magnetic levitation device, or vertical jets?
A: The Baldur's Gate: Enhanced Edition installer will let you download the game data early, and will unlock on release day. If you choose to get the game through the Beamdog client, you'll be able to download all the game data early and it will unlock in the same way on release day.
Q: How many times can I download the game, either through the installer or through the Beamdog client?
A: YOU CAN DOWNLOAD THE GAME AN INFINITE NUMBER OF TIMES. Feeling bored? Have extra bandwidth? Just delete the game and download it again, for fun!
Q: What languages will BG:EE be available in?
A: Allow me to quote myself:
A: The BG:EE installer will be made available in the week leading up to the release of the game.
Q: Do I have to choose between the client or the installer? Why can't I have BOTH?
A: Well, okay. You can.
Q: I want a boxed copy!
A: We'd like to do a boxed collectors edition but this will most likely happen at a later date.
Q: Will this game be on Steam? Or GOG? Or Impulse? Or...
A: We cannot comment on the future availability of BG:EE on Steam, GOG, or any other distribution service at this time. BG:EE is temporarily exclusive to Beamdog.
Got more questions? Ask 'em, and I'll stumble through an answer!
Q: What do I get if I pre-order? Huh? WHAT MAKES IT SO GREAT?
A: You get a special badge here on the forums that will make people who didn't pre-order (aka "Norms") vomit with envy, AND you get to pre-load the game before release so you can get skull crackin' right away.
Q: Can I pre-order for other platforms?
A: The Mac App Store, the App Store, and Google Play do not support pre-purchasing in a way that we can utilize.
Q: How long will pre-orders be available?
A: You can pre-purchase Baldur's Gate: Enhanced Edition until the release of the PC version in November.
Q: If I buy BG:EE for one platform, do I have to buy it for the others?
A: Yes. We are currently not able to offer the game from multiple stores with one purchase.
Q: When do I get charged for pre-purchasing? If I want a refund, how does that happen?
A: Immediately. In fact, since most internet traffic at some point travels over fiber optic cable, you could say that you are charged at the speed of light. For refunds, contact support@beamdog.com.
Q: I pre-ordered, where's my FORUM BADGE?
A: If you have not received a forum badge, please contact one of the moderators with your Beamdog account email address.
Q: Baldur's Gate: Enhanced Edition costs more than the iPad and Android versions! What are you tryin' to pull here, ya palooka?
A: The PC and Mac versions of BG:EE have all of the content that we've created for the game, along with all of the enhancements to the base game. The iPad and Android versions have some of the new content held back as in-app purchases. If you purchase all of the extra content on iPad and Android, the end price matches up to the PC and Mac versions.
Q: In what formats is Baldur's Gate: Enhanced Edition available?
A: Baldur's Gate: Enhanced Edition will be available from Beamdog at launch. You can either download the Baldur's Gate: Enhanced Edition installer directly, or download it via the Beamdog client.
Q: How will I pre-load the game? Via some sort of magnetic levitation device, or vertical jets?
A: The Baldur's Gate: Enhanced Edition installer will let you download the game data early, and will unlock on release day. If you choose to get the game through the Beamdog client, you'll be able to download all the game data early and it will unlock in the same way on release day.
Q: How many times can I download the game, either through the installer or through the Beamdog client?
A: YOU CAN DOWNLOAD THE GAME AN INFINITE NUMBER OF TIMES. Feeling bored? Have extra bandwidth? Just delete the game and download it again, for fun!
Q: What languages will BG:EE be available in?
A: Allow me to quote myself:
Q: Where do I get the BG:EE installer?
English, French, Italian, German, Spanish (EFIGS) are all confirmed languages that should be available at launch, and the game should include all the languages in one version.
More languages are on the way, including Polish, but cannot be confirmed at this time. They correspond to the language forums that we currently have open. We hope to include them at launch as well.
A: The BG:EE installer will be made available in the week leading up to the release of the game.
Q: Do I have to choose between the client or the installer? Why can't I have BOTH?
A: Well, okay. You can.
Q: I want a boxed copy!
A: We'd like to do a boxed collectors edition but this will most likely happen at a later date.
Q: Will this game be on Steam? Or GOG? Or Impulse? Or...
A: We cannot comment on the future availability of BG:EE on Steam, GOG, or any other distribution service at this time. BG:EE is temporarily exclusive to Beamdog.
Got more questions? Ask 'em, and I'll stumble through an answer!
Post edited by PhillipDaigle on
51
Comments
After we pre-order when are we actually charged for our purchase? Immediately?
The difference is the same... So to put it in Danish; if youre a old customer at Beamdog (and have the beamdog client), you actually dont have to get ; The Baldur's Gate: Enhanced Edition installer. :O)
I hope they make the iOS/Mac versions 10% off the first week or two to make up for it.
http://www.beamdog.com/products/baldurs-gate-enhanced-edition
if I preorder the game and the boxed version is released, will I get a discount for it instead of the digital version?
When it comes to Polish version, I talked with the CEO of CD Projekt RED - the used to be a game publisher and they translated BG to Polish - he said tah they would let you to use their translations in BG:EE. Are you in touch with them or the translation is a property of WotC\Atari?