Skip to content

bg 2 bug

differentStylesdifferentStyles Member Posts: 3
edited November 2013 in Fixed
hello,i got bug. i bought bg 2 ee in preorder but i cant download it.When i start launcher (without beamdog) there is msg:u dont own the game,of course i load on my account where i bought it.When i installed beamdog client it ignores fact i own bg 2 and show only bg 1 in my games.Any help pls?
Post edited by LiamEsler on

Comments

  • differentStylesdifferentStyles Member Posts: 3
    here is screen to prove it: [IMG]http://i43.tinypic.com/2upadd3.jpg[/IMG]
  • JarrakulJarrakul Member Posts: 2,029
    I assume the message you're referring to is "your account isn't provisioned for this title"? If so, I'm getting the same thing.
  • JarrakulJarrakul Member Posts: 2,029
    In case it matters, my copy was a gift sent to me via game code. @differentStyles, was yours also a gift? I ask because that might clue the devs in as to why this is happening.
  • mlnevesemlnevese Member, Moderator Posts: 10,214
    Send a PM to @Dee or an email to support@beamdog.com
  • DeeDee Member Posts: 10,447
    It appears to be something to do with Gift provisions; if you're still unable to install once the game goes "live", let me know and we'll take a closer look.
  • differentStylesdifferentStyles Member Posts: 3
    yes,it was a gift.Im still unable to install,i also received bg 1 ee as a gift and no problems appeared there.
  • DeeDee Member Posts: 10,447
    Okay, I'll have our resident slave servant really cool guy take a look when he gets into the office this morning.
  • IsayaIsaya Member, Translator (NDA) Posts: 752
    @Dee I gifted the game to a friend but she can't download it at the moment. Is there a procedure to follow for people who face this gift problem? Could you post a note about it, in order to avoid multiple requests, maybe? Thank you very much.
  • DeeDee Member Posts: 10,447
    Have her try it now; the problem should be fixed.
  • IsayaIsaya Member, Translator (NDA) Posts: 752
    Thank you for you very quick answer.
Sign In or Register to comment.

2025 Overhaul Games, a division of Beamdog. © 2025 Hasbro, Inc. All Rights Reserved. Baldur's Gate, Dungeons & Dragons, D&D, Forgotten Realms, Baldur's Gate, Wizards of the Coast and their logos are trademarks of Wizards of the Coast LLC in the U.S.A. and other countries, and are used with permission. Hasbro and its logo are trademarks of Hasbro, Inc. and are used with permission. © 1998 BioWare Corp. All Rights Reserved. BioWare, the BioWare Infinity Engine and the BioWare logo are trademarks of Bioware Corp. Black Isle Studios and the Black Isle Studios logo are trademarks of Interplay Entertainment Corp. Atari and the Atari logo are trademarks owned by Atari Interactive, Inc. All other trademarks are the property of their respective owners.