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BG2 EE Save Game files 'gone' Help!

n2thedn2thed Member Posts: 10
edited December 2013 in Windows PC (Archive)
Well - they're still in My Docs but not being shown in the load game area - nothing is . After 80 hours of SoA play I'm getting a touch nervous...
I've redownloaded and installed through Steam - at first kept my savegames where they are, but also tried deleting them (copying eleswhere first ). I tried to start a new game and saved - can't find that new save one either. I'm on Windows 8.
I've browsed through forums but can't see anything like this exactly?

Any ideas?
Post edited by n2thed on

Comments

  • EmptinessEmptiness Member Posts: 238
    Load up SoA, create a new game, save it with the name "Raspberry Tunic" (I assume that this is not a phrase you would commonly use in any context - if I'm wrong, select some other obscure phrase), exit SoA, reboot, reload SoA, go to load game. Do you see the saved game you created there?

    Next, use the Windows search function to search for the phrase "Raspberry Tunic" (instructions here if you need them). Does the search find any results? If so, make a note of the location and put copies of your other saved game(s) in that location. Are you then able to see them when you go to load a game in SoA?

    If search was unable to locate the new save you created, do you recall changes (patches, software update, new software installed, changes to Windows configuration or Registry, driver updates, hardware failure, etc.) that were made to your system between when the saves were working and when you could no longer locate them?

    Also, if you upload one or more of the missing saves I can try to load them myself to see if there is a problem with the saves themselves.
  • n2thedn2thed Member Posts: 10
    Thanks Emptiness-appreciate the help.
    I can find the 'new' save easy enough and the location is still the same - and added an old one to it but the new one is not even being found (so thinking it may be a Win 8/Registry problem) - though not sure how to fix it.
    Bit of a noob question - how do I get my save game uploaded so you can check it out?
  • EmptinessEmptiness Member Posts: 238
    edited December 2013
    You'll need to zip the saved game using a compression utility (like winzip or 7zip) and then attach the .zip file to a post. Normally, there will be an option to do that under the text field that you type your comments into, but as I'm typing this I have noticed that the "attach" option (or whatever it was called) is gone. I'm not sure what's going on with that.

    Edit: The option is called "Attach a file" and is present in other sections of the forums, but not for some reason the Performance Issues section. I'm reporting this as a problem, so that hopefully they will allow it in this section as well. You can either wait for that change or find some online file hosting solution that would allow you to post your file, and then put a link to that file in the body of a comment here.
  • Troodon80Troodon80 Member, Developer Posts: 4,110
    edited December 2013
    @n2thed,

    Aside from there being a __MACOSX folder in both archives, there's a "BALDUR.textClipping" in Baldur.zip and "BALDUR.gam (195K).webloc" in BALDUR.gam (195K).zip.

    I don't think there's anything we can do with those. If they are what your save games look like, then I'm not really surprised you cannot access them. They sound more like Mac extensions than Windows 8. TextClipping and Webloc. You're not trying to use something like Parallels, are you?

    Edit: they're a link to Google mail?
    Post edited by Troodon80 on
  • n2thedn2thed Member Posts: 10
    edited December 2013
    Ah - I just used a mac to compress as not at home (and had them saved in gmail). Will try again properly with a program when I get home. Thanks for your patience! I think my default profile pic is appropriate...
  • n2thedn2thed Member Posts: 10
  • EmptinessEmptiness Member Posts: 238
    edited December 2013
    I downloaded and extracted your quicksave and put it into \My Documents\Baldur's Gate II - Enhanced Edition\save

    I am able to load the saved game. The party is in the Bridge District, at the entrance of an unmarked building SE of the Temple of Helm (I'm not being more precise in order to avoid spoilers).

    Based on what I'm seeing, I suspect that the problem is specific to your computer and not related to BG2:EE itself. Perhaps Steam &/or Windows has interfered in some way that is preventing BG2:EE from seeing the saved games. Without any experience with this particular problem I can't offer a guaranteed solution.

    Before I make any suggestions, I'd like a little more information about your computer's directory structure. Can you tell me the full path to each of these locations on your computer, please? I've provided my locations as examples. (Being different is not an indication of a problem.)
    Windows (for example, C:\Windows)
    My Documents (C:\Users\[username]\Documents)
    Steam (D:\Games\Steam)
    BG2:EE (D:\Games\Baldur's Gate II Enhanced Edition)
    BG2:EE saves (C:\Users\[username]\Documents\Baldur's Gate II - Enhanced Edition\save)

    Edit: Oh, also please tell me the current contents of your BG2:EE saves folder, and which if any of the saves there you can actually load up in BG2:EE.
  • n2thedn2thed Member Posts: 10
    Thanks for this- it does seem to make sense, that Windows is blocking access somehow.
    The problem did start when I 'right-click closed' it when it was stalling while loading.

    My set-up is similar to yours-

    C:\Windows)
    My Documents (C:\Users\[username]\Documents)
    Steam (E:\Games\Steam)
    BG2:EE (E:\Games\Steam\SteamApps\common\Baldur's Gate II Enhanced Edition)
    BG2:EE saves (C:\Users\[username]\Documents\Baldur's Gate II - Enhanced Edition\save)

    I can't load any saves at all - even if I delete the whole lot, start a new game (which creates a new save file in the same place) it still doesn't show any in the load screen. Maybe didn't need to check my save file after all that but is good to know it's not corrupted!
  • EmptinessEmptiness Member Posts: 238
    edited December 2013
    Well, based on the locations of your folders I don't believe that User Account Control (a Windows security feature) is causing this problem.

    Unfortunately, the only suggestion I have for you is the unpleasant one: Reinstall BG2. Uninstall it, then delete (if they still exist) the folders E":\Games\Steam\SteamApps\common\Baldur's Gate II Enhanced Edition" and "C:\Users\[username]\Documents\Baldur's Gate II - Enhanced Edition" (make sure you copy to another location anything in that folder that you want to save, like your saved games or screenshots). Reboot your computer, launch Steam, and have it reinstall BG2:EE. That should rebuild the game folder, and saves folder, and the Steam and Registry pointers to them, which I hope will fix the problem for you.
  • n2thedn2thed Member Posts: 10
    Thanks for your time and help. Will try that and here's hoping it should sort itself out! Will let you know
  • Troodon80Troodon80 Member, Developer Posts: 4,110
    edited December 2013
    @n2thed,

    Just to clarify this since I'm a bit confused by it: You said you had 80 hours worth - if one assumes you saved and loaded during that time, then this issue is somewhat recent? What was the last thing you did on your computer (e.g. BG2:EE update, Windows updates, or new software installations) that you did when this occurred?
  • n2thedn2thed Member Posts: 10
    Yes- was just a few days ago and had been playing it fine for weeks.
    The last thing I can think of was that as the game was loading a bit slow I right-clicked' and closed it. Seems strange that it would do anything though - and I reinstalled it afterwards, still with no luck. No new software - might have been a Windows update but often don't notice. Basically it can't 'find' any save games now - whether new or old and even when I make it create a new save game folder in docs.
  • n2thedn2thed Member Posts: 10
    Success! Deleted and reinstalled as above and this time the saves have been recognised. Thanks again chaps.
  • Troodon80Troodon80 Member, Developer Posts: 4,110
    @n2thed, that's great news! But still very strange. Would love to know what actually happened that they were not recognised.
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