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windows 7 - game won't finish downloading

I have the beamdog software and have been trying to install icewind dale enhanced edition for a couple of days. I have uninstalled and tried a couple of times.
the download sits at 97.8%complete and stalls.
any thoughts?

Comments

  • RAM021RAM021 Member Posts: 403
    Are you using the stand alone download or the Beamdog client?
  • superliminaldudesuperliminaldude Member Posts: 27
    Does the downloading stall or does the whole thing freeze up? I originally had a problem with the standalone launcher where it stalled near completion. Deleting the .beam file and relaunching it did the trick for me.
  • rcosborne11rcosborne11 Member Posts: 8
    I tried installing it without the beamdog client and it looked like it was downloading but was stuck at near completion. I uninstalled what was already done, then downloaded the beamdog client. It looked like it was still trying to download while it sat at 97.8% weird...I am going to try superliminaldude's suggestion and see what happens
  • rcosborne11rcosborne11 Member Posts: 8
    the beamdog client is saying limited connectivity; one or more games can't be downloaded...did a speedtest and am getting 120+mbps download...is it connectivity on their end?
  • baldurskjdbaldurskjd Member Posts: 67
    Did you try pausing and continuing. Also try logging out and reentering your login and password if you have it defaulted to save your info.
  • wubblewubble Member Posts: 3,156
    I had the same problem on the launch day. It worked when i deleted my install and started again, not sure why.
  • RAM021RAM021 Member Posts: 403
    Under the Data folder, delete 798.beam & 798.status - then relauch the Beamdog client or the game.
  • rcosborne11rcosborne11 Member Posts: 8
    OK...I uninstalled everything...cleaned out .beam and .status files...uninstalled beamdog client, reinstalled beamdog client. then I started the install again...it was going GREAT until I hit 97.7% and the download rate crashed and the download stalled...I paused the download and then restarted it...download rate says about 4.39Kb/s and overall progress is 97.7% has been for about an hour and no progress is being made.

    I am about to contact beamdog and ask for a refund...this is too frustrating...
  • WaystedWaysted Member Posts: 3
    Do you.... do you have space?
  • rcosborne11rcosborne11 Member Posts: 8
    I wanted everyone to know...thanks for the help...Beamdog helped me solve this. I am grateful for their and your help! I have finally downloaded it and have been playing...YEAAAA!!! Thanks again!
  • moody_magemoody_mage Member Posts: 2,054
    Could you let us know the cause/resolution so that others who have the same issue get get some answers please?

    Was it port related?
  • rcosborne11rcosborne11 Member Posts: 8
    My resolution was that beamdog gave me a Steam code for the game. So I don't know if there was a computer based solution.
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