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Redeemed Game doesn't show up on 'My Games'

DyaraDyara Member Posts: 25
in Beamdog Client
... and of course the installer doesn't let me install the game (BGEE) saying 'Your account isn't provisioned for the title'. However I did enter the redeem code (and when I do that a second time it says the redeem code already has been used).

Comments

  • GotNoUsernameGotNoUsername Member Posts: 49
    Hi
    I gifted the gema to a freind he reddem but nothing happend :-(
    Pls Help
  • Grond0Grond0 Member Posts: 7,457
    I've had problems with gifted games as well, but I expect Beamdog Customer Support should be able to help you. I think you could contact them through the Support heading at the top of these Forums or by email at support@beamdog.zendesk.com
    @JuliusBorisov may have other suggestions.
  • JuliusBorisovJuliusBorisov Member, Administrator, Moderator, Developer Posts: 22,754
    Yes, the best option would be to contact support@beamdog.com (note that this is the email address you need) - @GotNoUsername
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