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Refund?

StrikerTTDStrikerTTD Member Posts: 17
in Troubleshooting
I bought BG EE and BG2 EE on Steam before knowing about the bundle. I want to buy the bundle for both my father and I and he does not currently own any of the games through Steam. Steam was able to refund BG EE since I have only spent less than 2 hours in it, but not BG2 EE since I have spent 4 hours.

Is there a way for Beamdog to refund me for the one game or perhaps discount one game price (19.99) from the bundle so that I can buy it and make up the price of one of the games?

Comments

  • mlnevesemlnevese Member, Moderator Posts: 10,214
    @StrikerTTD Send an email to support@beamdog.com. Notice that due to Steam's refund policy there may be nothing Beamdog can do.
  • StrikerTTDStrikerTTD Member Posts: 17
    Actually, it looks like I was wrong to begin with. The bundle already discounts the current items you own from the rest of the pack.

    My bad!
  • StrikerTTDStrikerTTD Member Posts: 17
    edited October 2016
    What is very sad here is that I mentioned getting refunded to save money on the bundle within the Steam Refund note and they didn't even respond to that. It's like Steam doesn't read the notes.
    Post edited by StrikerTTD on
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