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PST:EE is crashing and the Troubleshooting FAQ doesn't help

SystemSystem Administrator Posts: 199
in Troubleshooting
This discussion was created from comments split from: How to Report Bugs.

Comments

  • adendevilliersadendevilliers Member Posts: 1
    Good day

    I have recently purchased Torment Planescape on the Steam Summer Sale.
    It keeps crashing

    I have tried all of the below and still does not work.

    https://beamdog.zendesk.com/hc/en-us/articles/206729933-Windows-My-Game-Won-t-Launch-Or-Is-Crashing-On-Launch

    Kind regards

    Aden de Villiers
  • Gate70Gate70 Member, Developer Posts: 3,883
    Please could you attach a directx diagnostic summary
    (Windows/R, type dxdiag, click ok, wait for the green progress bar to complete, save all information and attach here via dragging into the comment box or from the attach file icon above it)

    Thanks
  • KrewedKrewed Member Posts: 2
    I am having the same issue, I cannot launch game from Steam anymore.
  • KrewedKrewed Member Posts: 2
    Krewed said:

    I am having the same issue, I cannot launch game from Steam anymore.

  • Gate70Gate70 Member, Developer Posts: 3,883
    What message / result are you seeing.

    Have you tried the steps mentioned in the link above. I can see from your file that step 3 is up to date. All of the other steps are worth checking.

    Thanks
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