The new patch went live. How do I update my game?
1130210
Member Posts: 381
Before this new beamdog client, the updater would sort of just pop up. But so far my game hasn't updated.
Am I missing something? I know my game isn't updated because Infinite Dungeons isn't activated.
Can someone help me?
Maybe I'm mistaken and the patch didn't release yet??? :S
Am I missing something? I know my game isn't updated because Infinite Dungeons isn't activated.
Can someone help me?
Maybe I'm mistaken and the patch didn't release yet??? :S
2
Comments
TR
No guarantees this will fix the issue, but these are the steps you're going to be asked to go through anyway, so if you've already tried them, it'll at least save you time when someone who does have some control steps in to figure out what's going on.
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First things first, go to your beamdog client, click on your NWN game icon on the left side, go to the Options button on the interface (white next to play or install) and click "Open Game Location"...this will come in handy later in this post.
In the new BD Client, you should see a "blue dot" next to your "Neverwinter Nights" installation. With the client open, click on your Neverwinter Nights icon on the left and you should see an "update" button (yellow) at the top in the middle (where the "install" button was initially).
If you do not see an update button, try restarting your client (i'm sure you've probably tried that a large number of times) and then using the Options -> Verify Game.
If Verify Game doesn't fix it, your next step is to try reinstalling the game.
TO REINSTALL:
(NOTE: Again, make sure you have the window still open from your "Open File Location" you did earlier. If not, it's going to be a PITA to track down what should be managed where. YOU HAVE BEEN WARNED!
FIRST with the "Open File Location" box you did earlier still open copy down/write down the path showing to that folder (Will be something like C:\Games\BeamDog\Games\00832).
Next, do an uninstall of the game from the client (Options -> Uninstall within the BD Client).
Next, once the game is uninstalled, go back to the filesystem box opened earlier or navigate to that area in a new window.
Each game in your client has a specific game number associated with it. If you've done the "Open game location" earlier you are/were in a directory under your beamdog library area (you can find this in the options of the BD Client) who's last directory should be something like "00832" (the full path would be something like C:\Games\BeamDog\Games\00832). If that directory got removed in the uninstallation you may not be in the numbered directory, this is OK.
CLOSE/QUIT THE BEAMDOG CLIENT at this point, keep the file window open.
Under the base beamdog library area (the part before the numbered directory, above it would be C:\Games\BeamDog\Games) find the .beam and .status files that correspond to the numbered directory above without the zero's in front. In the above case you'd be looking for C:\Games\BeamDog\Games\832.beam and C:\Games\BeamDog\Games\832.status
If the above files exist, remove these files (you can back them up to be safe).
NOTE: These files may NOT exist if the uninstall removed them. Just make sure neither file is in this directory before proceeding).
From there, if the numbered directory still exists remove that as well.
AGAIN NOTE: The numbered directory MAY NOT be there. If it isn't, that's fine, if it is it needs to go away.
You have now COMPLETELY cleaned the NWN installation off your disk.
Start back up the BD Client (if you did not follow instructions above and close teh BD Client before doing the deletes do so now and then re-check the files are all missing). Log back in to the BD Client. It should detect you own NWN from our servers and allow you the option to install it...this SHOULD pick up the most recent version of the client.
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If none of that helps, there's not much *I* can do. That said our internal communications channels have been notified of this thread so hopefully someone will be along "soon" (TM) to help. I'm not sure I'd hold my breath for tonight (it's after Midnight right now beamdog time) but I'm very hopeful by the morning someone will have noticed and taken a look at what might be going wrong.
From what I read above, that isn't the updater, but nevertheless it would be good to clarify - exactly what mods will that button destroy? Hopefully not the folders that classic NWN fans have built up over the last 15 years?
@Illydth - I think I'll wait for now, until there's a simpler way to patch.
I went through the entire process. Never at any time did the game have blue dot or a yellow update button as was described.
Reinstalling just reinstalled the version I was already on.
BTW is the version number supposed to change in game? Because I checked that too and it remains the same.
TR
The team will look at it soonish.
The patch notes are here: http://blog.beamdog.com/2017/12/nwnee-head-start-patch-notes-v748150.html
TR
Mine began updating, but when I checked back a few minutes later, it wasn't updating any more, and Play was there instead. It hasn't updated. How big is the patch?Nevermind, based on the version number, mine updated.
Thanks.
-JFK
TR
The process I describe above is NOT the intended process for how to patch a system. The method I mention above is a way of "forcing" the client to check for an update that is not showing up.
The described process above should technically never be needed, however knowing how to "kick it in the head" (till it's dead!) is never a bad thing in case something does go wrong.
Hopefully you all didn't read the above and think "Wow, that's how I have to get the client to check for an update?"
Because, no, it's not...the client will automatically recognize updates, the above just "resets" that process.
I bought NWN:EE a week ago and played a bit. A couple days ago I saw the "update" option so I clicked it. My game updated but wouldn't start. I ran a verify. That didn't fix the issue. I uninstalled and resintalled and that didn't work either. I basically got this error: 3221225781
So what I end up doing was switching from the NWN head start to the regular NWN and it prompted me to install the OpenAL (I think) driver. I installed that, went back to NWN head start and it worked.
Just wanted to let folks know.
Narc