Ubuntu 20.04 support
sadlinuxuser
Member Posts: 2
I purchased Neverwinter Nights EE as soon as it was released on GOG. I really appreciate y'all including Linux support! I recently ran the installer to upgrade to the latest version (82). Now the screen is black upon launch. Everything was working fine on the prior version (79 I believe). I opened a support ticket with GOG and they are saying that Ubuntu 20.04 isn't officially supported? Is that accurate? Are there plans to add support? Is there a way to get access to the prior version of the game that ran fine on 20.04? Or a steam key (it sounds like 20.04 users aren't having issues there)?
Things that I've already tried:
1. updating the Mesa driver
2. Confirming the following dependencies are all present (libc6:i386 libasound2:i386 libasound2-data:i386 libasound2-plugins:i386 libjson-c2:i386 libopenal1:i386 libstdc++6:i386 libssl1.0.0:i386 libexpat1:i386 libx11-6:i386 libxau6:i386 libxcb1:i386 libxcursor1:i386 libxdmcp6:i386 libxext6:i386)
I followed the support flow (which looks like a front end for JIRA?) and created a ticket for this issue back in Feb, but I haven't heard back yet. Is that no longer the preferred way to contact beamdog for bugs? Here is a link to my ticket for reference : https://beamdog.atlassian.net/servicedesk/customer/portal/1/NWNS-8418?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJiN2M0N2RlMTcwNWUxMzhjODQ3MDNhOWVmN2Y3MWUyNzMwMmYyNTcxMDE4ZWNkYTAzOWU3YmMwMzA2ZDQwMGE1IiwiaXNzIjoic2VydmljZWRlc2stand0LXRva2VuLWlzc3VlciIsImNvbnRleHQiOnsidXNlciI6IjI2MTg5IiwiaXNzdWUiOiJOV05TLTg0MTgifSwiZXhwIjoxNjE1OTI4ODA0LCJpYXQiOjE2MTM1MDk2MDR9.nVW5d6xB976YjhrNTnVT2X1MI0ga25zYyjuo1GWY66g
Things that I've already tried:
1. updating the Mesa driver
2. Confirming the following dependencies are all present (libc6:i386 libasound2:i386 libasound2-data:i386 libasound2-plugins:i386 libjson-c2:i386 libopenal1:i386 libstdc++6:i386 libssl1.0.0:i386 libexpat1:i386 libx11-6:i386 libxau6:i386 libxcb1:i386 libxcursor1:i386 libxdmcp6:i386 libxext6:i386)
I followed the support flow (which looks like a front end for JIRA?) and created a ticket for this issue back in Feb, but I haven't heard back yet. Is that no longer the preferred way to contact beamdog for bugs? Here is a link to my ticket for reference : https://beamdog.atlassian.net/servicedesk/customer/portal/1/NWNS-8418?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJiN2M0N2RlMTcwNWUxMzhjODQ3MDNhOWVmN2Y3MWUyNzMwMmYyNTcxMDE4ZWNkYTAzOWU3YmMwMzA2ZDQwMGE1IiwiaXNzIjoic2VydmljZWRlc2stand0LXRva2VuLWlzc3VlciIsImNvbnRleHQiOnsidXNlciI6IjI2MTg5IiwiaXNzdWUiOiJOV05TLTg0MTgifSwiZXhwIjoxNjE1OTI4ODA0LCJpYXQiOjE2MTM1MDk2MDR9.nVW5d6xB976YjhrNTnVT2X1MI0ga25zYyjuo1GWY66g
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Comments
Indeed! You can opt into the Dev build in the GOG Galaxy.
Am I gathering that the intent is to have first class support for Ubuntu 20.04 despite GOG only listing 16.04 and 18.04?