NWN Digital Deluxe Install
Sixheadeddog
Member Posts: 197
Hi there.
So, I did just submit this issue over at the helpdesk. But I wanted to post here just so that I could be sure some eyes other than mine did see this, with the chance that perhaps someone can offer me some help.
Way way back, I enthusiastically ordered the NWN:EE Digital Deluxe Edition when it was on offer. This was a long time ago, mind you, so I don't recall exactly how all of this went down... BUT, I do remember that after it had been offered, Digital Deluxe was taken off the table, and I was given a set of very strange, difficult-to-follow instructions for how to install the components that I had paid money for and was entitled to.
Long story short, it never worked. I was never able to install the game correctly, was never able to play any of NWN (not even the base game, let alone the modules that came with the DDE), and the support I got from Zendesk was... not helpful at all.
Anyway, it's many years later, and the Beamdog launcher continues to remind me that there are problems installing Neverwinter Nights. I want to resolve all of this and just be able to install and play tha game.
I'll try to provide information from my side as needed. But someone please, please help.
So, I did just submit this issue over at the helpdesk. But I wanted to post here just so that I could be sure some eyes other than mine did see this, with the chance that perhaps someone can offer me some help.
Way way back, I enthusiastically ordered the NWN:EE Digital Deluxe Edition when it was on offer. This was a long time ago, mind you, so I don't recall exactly how all of this went down... BUT, I do remember that after it had been offered, Digital Deluxe was taken off the table, and I was given a set of very strange, difficult-to-follow instructions for how to install the components that I had paid money for and was entitled to.
Long story short, it never worked. I was never able to install the game correctly, was never able to play any of NWN (not even the base game, let alone the modules that came with the DDE), and the support I got from Zendesk was... not helpful at all.
Anyway, it's many years later, and the Beamdog launcher continues to remind me that there are problems installing Neverwinter Nights. I want to resolve all of this and just be able to install and play tha game.
I'll try to provide information from my side as needed. But someone please, please help.
0
Comments
TR
That is for the base game. If it works, you'll need to do the same for each of the dlc too.
TR
That orange "Incomplete" button would indicate, even to someone as confused by this entire process as me, that I have an incomplete install. When I try to verify it, though, the option is grayed out.
If I try to have the launcher open my install location is, I get this:
(for the record, the install location designated in the launcher is still there, it just has no Neverwinter Nights stuff in it)
Finally, when I try to select uninstall, I get this:
it did not. But getting rid of those progress bars was probably a step in the right direction.
As you can see I also originally had the DD too but that it is now greyed out. Instead I have the original game as 1 download and the premium modules are now separate downloads. To get the original game select "Retail" instead and it should (hopefully) install automatically.
TR
I tried uninstalling on the DD side, as well as uninstalling/installing on the Retail side. I get the "internal error" message both times.
TR
See, it may look greyed out from the screenshot, but I'm able to go in and select each one, and the modules that don't come as part of the DD it asks if I want to buy; the DD modules, it gives me an option to install.
TR
BUT... (this is strange) I restarted the Beamdog launcher and now it's downloading something? I will let this go for a bit, maybe after I cleared out the downloads for the DD modules, it'll install the base game now?
Will update after it's gone for a bit.
... Whatever I did while trading forum messages with you, TarotRedhand... it seems to have done the trick. For the first time since I bought this game back in... 2017?... I was just able to open it.
I am going to attempt now to install the DD modules and see where that gets me. Thank you for responding; I'll holler if somehow this leads me to yet further problems.
TR
Great. So can I get a refund on my GOG payment since I already bought NWN directly from Beamdog but was trying to update it because I thought I'd missed an update due to the "always face east" bug not being fixed yet?
Yes, thank you! My issues have apparently been resolved. Was able to lovingly waste away several hours of the holiday break completing the Pirates of the Sword Coast module.
Up to you.
Great to hear!