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Troubleshooting
BG EE crash file
IUrchok
Member
Posts:
1
August 2023
in
Troubleshooting
I installed the game in Steam, but it does not start, produces a crash file and asks to contact you. Help launch the game.
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JuliusBorisov
Member, Administrator, Moderator, Developer
Posts:
22,743
August 2023
Please open a ticket with Aspyr support.
https://support.aspyr.com/hc/en-us
As for the error code, it's most likely for OpenAL. Try this method:
https://steamcommunity.com/sharedfiles/filedetails/?id=2463928577
(it works for games purchased from every store)
Or try this solution:
https://support.aspyr.com/hc/en-us/articles/14962233204877-OpenAL-and-Windows
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As for the error code, it's most likely for OpenAL. Try this method: https://steamcommunity.com/sharedfiles/filedetails/?id=2463928577
(it works for games purchased from every store)
Or try this solution:
https://support.aspyr.com/hc/en-us/articles/14962233204877-OpenAL-and-Windows