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Ps4 blue screen

kazama168kazama168 Member Posts: 19
in Baldur's Gate II: Enhanced Edition
On throne of bhaal,im stuck at the desert village,every time i try to transition to another area i get a crash and a blue screen,cant continue my playtrough.help?fix? Thanks (ps4 playing on spanish)

Comments

  • kazama168kazama168 Member Posts: 19
    I dont want to be disrespectful ,but... FIX your ports on ps4 alrdy! Thiefs.... Selling games so broken.... Sois pateticos,no tiene otro nombre.timadores.ladrones.
  • kazama168kazama168 Member Posts: 19
    Answer? Devs? Going to fix or not?
  • JuliusBorisovJuliusBorisov Member, Administrator, Moderator, Developer Posts: 22,760
    Hello! I saw reports about similar issues. In those cases, what helped was the full uninstall of the game and then re-installing it. Make sure your save games stay intact.
  • kazama168kazama168 Member Posts: 19
    It didnt work,alrdy did,but thanks
  • kazama168kazama168 Member Posts: 19
    Alrdy re installed twice,it keeps crashing. I uploaded. https://youtu.be/o0141E2SFMw
  • kazama168kazama168 Member Posts: 19
    Ps4 stops recording when the game crashes,but what follows is a blue screen error and back to ps4 menu
  • JuliusBorisovJuliusBorisov Member, Administrator, Moderator, Developer Posts: 22,760
    Did you try transitioning to another area instead?
  • kazama168kazama168 Member Posts: 19
    Yep,any area,same crash,tried droping items,tried droping companions too,idk why,but something crashes the game,whatever i try
  • JuliusBorisovJuliusBorisov Member, Administrator, Moderator, Developer Posts: 22,760
    I'm sorry that you're going through this. I saw reports about crashes related to Neera encounter. https://www.reddit.com/r/baldursgate/comments/ebe318/bg2_bridge_district_crashing/

    Can you try dropping Dorn and Neera and travelling to that area?
  • kazama168kazama168 Member Posts: 19
    I tried,same,kicked em outside the party,send em to main lobby place,crash,told em to stay in place and wait after,crash too
  • kazama168kazama168 Member Posts: 19
    Yeah,im sorry too,wanted to get introduced to this type of games,and some D&D,and i was loving it.Still havent open planescape bundle... But ...Looks like no solution for blue screen... I guess i take both bg and planescape to somewhere and sell both... Not what i want but... I had enough frustration this last days because of this..thanks for the help and sorry for Being disrespectful. Now i know what to expect next time i see Beamdog logo sadly.Goodbye
  • kazama168kazama168 Member Posts: 19
    Luckily,i was in time to send both back to amazon,and get my money back,thanks for trying to help,and bye
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