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BG2: EE Android "Not Purchased" Error
I bought Baldur's Gate 2 EE on Google Play during the sale and I tried to play it on my Galaxy S7 Edge but it would try to download resources and then tell me it failed cause I did not purchase the game when I clearly did.
Where is the fix? Please do not send me some stupid support links cause those have no solution whatsoever. Beamdog is failing on this, it's pathetic. I don't care about a refund I just want to play the game. Fix your game Beamdog, and yes it is only your games that have this problem. Stop lying and saying other developers have this problem.
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Comments
https://www.reddit.com/r/PUBGMobile/comments/97r3iv/download_failed_because_you_may_not_have/
https://androidforums.com/threads/download-failed-because-you-may-not-have-purchased-this-app-error.883464/
http://forum.plunderpirates.com/index.php?threads/download-failed-because-you-may-not-have-purchased-this-app.11055/
Please follow these suggestions from our QA tips:
https://support.baldursgate.com/issues/39875
https://support.baldursgate.com/issues/38757
https://support.baldursgate.com/issues/39800
https://support.baldursgate.com/issues/37112
This is not a Google Play problem. It's a problem with your games.
Our developers haven't been able to pin down a firm reason for this behavior.
Please try the following troubleshooting tips:
- uninstall/reinstall the game;
- reboot between steps;
- verify you have enough internal memory (not SD card memory);
- don't use third party download apps;
- make sure you're downloading the game while signed in with the account that purchased it;
- leave Google Play open during the download;
- don't switch networks (Wi-Fi to data etc.) during the download;
- try clearing the cache on Google Play (with a reboot afterwards);
- verify that your device's clock is correct;
- avoid downloading while on a corporate/education network.
For others who are still having this issue after trying these steps, try also the following:
Follow these steps in order to move the game folder:
-Select Settings>App Manager>Baldur's Gate: Enhanced Edition.
-Select Force Stop.
-Select Clear Data.
-Use a file explorer application (such as ES File Explorer) to browse your device's folders.
-Go to the Android Folder.
-Copy the Baldur's Gate folder (This should start with com.____)
-Paste the folder into the OBB folder.
-Launch the game.
After all steps, even removed from family library to prove I bought it.
For others who are still having this issue after trying these steps, try also the following:
Follow these steps in order to move the game folder:
-Select Settings>App Manager>Baldur's Gate: Enhanced Edition.
-Select Force Stop.
-Select Clear Data.
-Use a file explorer application (such as ES File Explorer) to browse your device's folders.
-Go to the Android Folder.
-Copy the Baldur's Gate folder (This should start with com.____)
-Paste the folder into the OBB folder.
-Launch the game.