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Game won't start on my Mom's Computer

ZaramMaldovarZaramMaldovar Member Posts: 2,126
I installed the games, but every time I try to load them it gives me the following error message:

There was an error, a crash reported was saved to:

C:Users\User\Documents/Infinity Engine - Enhanced Edition\crash\dump.2.3.67.3.006.dmp

Please contact support @ beamdog.com

The Beamdog client encounter an error trying to run Baldur's Gate: Enhanced Edition (Retail) please contact Beamdog Support and mention exit code 3221225477

The message is repeated with different game titles when I try to load Siege of Dragonspear or Baldur's Gate II

Does anyone know how to fix this?

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