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Sunsetting the Beamdog Client and the Beamdog store

JuliusBorisovJuliusBorisov Member, Administrator, Moderator, Developer Posts: 22,854
edited 11:15AM in Beamdog Client
The Beamdog Client and the Beamdog store (https://store.beamdog.com/ ) will be retired on December 8, 2025. For more information on what that means, and how to continue playing your previously purchased Beamdog games refer to our frequently asked questions below.

About the Client & Store retirement

What was announced for Beamdog Client & Beamdog Store?

Beginning on December 8, 2025, we will no longer support The Beamdog Client and the Beamdog store (https://store.beamdog.com/ ). Until this date, purchases made in the Beamdog store will continue to be supported. This will not impact how the currently owned games and DLC are actually played. Players will be able to continue playing games they already own. The site itself (https://store.beamdog.com/ ) will continue to function, but you will not be able to create new accounts and/or make new purchases there.

Are you shutting down multiplayer services for Neverwinter Nights: Enhanced Edition and other Legacy D&D titles?

No. You'll still be able to play multiplayer as usual on all your owned games and DLC.

Are MythForce and Axis & Allies 1942 Online affected?

No.

Are purchases of Beamdog games and DLC from other platforms affected?

No.

Do I need to redownload all my content again before the Beamdog store shuts down?

No. You can continue to play or redownload all your owned games and DLC before on December 8, 2025 via the Beamdog Client. You can also continue to play all your owned games by launching them directly from their .exe files without any need for the Beamdog Client (as our games are DRM-free). After December 8, 2025, you can get keys for all your owned games and DLC on a platform of your choice: Epic Games, Steam, or GOG. To get the keys, you'll need to log into the Beamdog store and pick the appropriate game, DLC, and the platform you want a key for.

Can I change my associated email address and/or remove the Beamdog store account?

Yes. To change your associated email address and/or remove the Beamdog store account, you'll need to log into the Beamdog store and pick the appropriate option.

Will I still be able to get support when I have questions about my Beamdog store purchases?

Yes. You can still get support for any Beamdog store-related questions you may have at https://support.aspyr.com/hc/en-us.

Playing your games after the Beamdog Client and the Beamdog store retirement

How do I transfer my games to a new platform?

You can get keys for all your owned games and DLC on a platform of your choice: Epic Games, Steam, or GOG. To get the keys, you'll need to log into the Beamdog store (https://store.beamdog.com/ ) and pick the appropriate game, DLC, and the platform you want a key for. You can do that starting on December 9, 2025.

Can I still update my games if the Beamdog Client goes away?

Yes. The appropriate platform you use the key for will prompt for and install game updates when one is available.

Can I still play these games online and offline?

Yes. All the in-game content and functionality remain the same. You can play your games and DLC by launching them via the client the appropriate platform (Epic Games, Steam, or GOG) provides, or directly from their .exe files. GOG also allows you to download the games and DLC manually.

Can I get multiple keys for Beamdog games and DLC?

No. You can only get one key for each Beamdog game/DLC. So you need to decide what platform you want to get each key for. Note: you should pick the same platform for DLC keys and the main game key.

Purchases

Will I still be able to purchase DLC for my Beamdog games?

Yes. After you redeem the keys for your Beamdog games via the appropriate platform (Epic Games, Steam, or GOG), you can purchase DLC for these games via that platform.

Troubleshooting and errors

I'm trying to sign in to my Beamdog Client and/or Beamdog Store account and I'm seeing an error. Who can help?

You can get support for any question related to your Beamdog Client and/or Beamdog Store account you may have at https://support.aspyr.com/hc/en-us.
Post edited by JuliusBorisov at

Comments

  • AndreaColomboAndreaColombo Member Posts: 5,546
    The end of an era.

    I’ll be honest, I’m sad to see the Beamdog store and client go away.

    I hope the company is doing well and this doesn’t impact the possibility of a 2.7 update.
  • anastielanastiel Member, Translator (NDA) Posts: 247
    god bless BEAMDOG
  • RookasRookas Member Posts: 1
    It looks like the store is already down. I wanted to get gog keys but I'm getting a 404.
  • JuliusBorisovJuliusBorisov Member, Administrator, Moderator, Developer Posts: 22,854
    edited December 8
    Rookas wrote: »
    It looks like the store is already down. I wanted to get gog keys but I'm getting a 404.

    From the FAQ above - You can do that starting on December 9, 2025.

    The store is down today with a maintenance page. The new system will launch tomorrow.
  • ArcalianArcalian Member Posts: 363
    so if im reading this right, the client is only offline today, or am I misunderstanding and I must be offline all the time now?

    RIP Beamdog client, you were teh best.
  • Alexander12Alexander12 Member Posts: 53
    edited December 8
    @JuliusBorisov On December 6–7, the Beamdog client was already not working.
    In fact, this topic should have been posted earlier, not on the very last day.

    This is not the best way to treat your fans and players. Aspyr support does not work either; it is just a generic reply with no real help.

    Overall, thank you for the Enhanced Edition versions. However, to be honest, having a diamond like Baldur’s Gate in your hands, you could have done much more for the community and the players. I am confident that even if you had launched donations or crowdfunding for Baldur’s Gate–related projects, many people would have been willing to support and participate.

    It is a great pity. A sad, but ultimately avoidable ending.
  • ArcalianArcalian Member Posts: 363
    Alexander12 wrote: »
    @JuliusBorisov On December 6–7, the Beamdog client was already not working.
    In fact, this topic should have been posted earlier, not on the very last day.

    This is not the best way to treat your fans and players. Aspyr support does not work either; it is just a generic reply with no real help.

    Overall, thank you for the Enhanced Edition versions. However, to be honest, having a diamond like Baldur’s Gate in your hands, you could have done much more for the community and the players. I am confident that even if you had launched donations or crowdfunding for Baldur’s Gate–related projects, many people would have been willing to support and participate.

    It is a great pity. A sad, but ultimately avoidable ending.

    It worked for me last night
  • jasteyjastey Member Posts: 2,896
    The links to the shop do not work for me because it tries to open https://store.beamdog.com/) which leads to an 404. JFI

    Thank you for including other shops and especially GOG.
  • evildevil97evildevil97 Member Posts: 100
    Sad day. Always kept the Beamdog client on my desktop. Guess I gotta make an account elsewhere.
  • AndreaColomboAndreaColombo Member Posts: 5,546
    I already have my SoD CE, but for those who might be interested in acquiring one, how would they go about it now that the Beamdog store is no more?
  • BaldurBaldur Member Posts: 55
    I misclicked a button and for some bizarro reason I can't go BACK and change my choice for a game code. And if I want support I need to make an account for a completely seperate website. How is this considered efficient?
  • ArcalianArcalian Member Posts: 363
    ohhh kay, so the answer is I CAN'T do it offline. Fun. Getting the steam codes now. *grits teeth*
  • NoxilliasNoxillias Member Posts: 1
    Hello there,

    It says that starting from december 9, we could move to gog or some other platform and we can acces the store and all?

    y8x7zbokhv8p.png
  • HekatoncheiresHekatoncheires Member Posts: 10
    Im getting an error trying to download siege of dragonspear off of GOG using the code i got. it says "This item is not eligible to redeem" and "This is additional content, not a standalone product. You need to own Baldur's Gate: Enhanced Edition to redeem this product. It will not be added to your account." i DID download and install bgee through gog. what should i do to get siege?
  • ArcalianArcalian Member Posts: 363
    Noxillias wrote: »
    Hello there,

    It says that starting from december 9, we could move to gog or some other platform and we can acces the store and all?

    y8x7zbokhv8p.png

    A closing parenthesis is included in the URL. Took me a second to figure it out too. https://store.beamdog.com/
  • JuliusBorisovJuliusBorisov Member, Administrator, Moderator, Developer Posts: 22,854
    AndreaColombo wrote: »
    I already have my SoD CE, but for those who might be interested in acquiring one, how would they go about it now that the Beamdog store is no more?

    SoD CEs are no longer available for sale.
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