Planescape torment:EE crashes when travelling to Southwestern hives

Karrg · August 2017

Hi,

When I travel from any area to the SW hives the game fades to black and wont let me transition. This happens no matter where I travel from. When I try again after rebooting the games locks up. Ive attached the crash dumps and my saved games from the event.

My system: win 10 64bit
16gb RAM
i7 4820 8 cores
geforece gtx 690

I'm enjoying the enhanced edition but cannot progress any further.

Thanks for your help.

Doubledimas · August 2017

What platform do you play it on (Steam/Beamdog Client/GoG)?

edit: I tested the save on a clean game (W10 - Beamdog Client) and I experience the same issue. I am able to move to SW Hive with the console but after getting there I cannot transfer areas by normal means (thus only by using the console).

Karrg · August 2017

Steam platform

Karrg · August 2017

So a temp fix would be to use the console to move to SW hive and back? Could you please tell me the console commands to move back and forth?

Doubledimas · August 2017

Follow these tips (but edit the baldur.lua in the Planescape folder of course).
In game, press Ctrl+space, click the "show" button. You'll see a list with all the areas. Select AR0300 "The Hive".
However, I've noticed that this also leads to another issue: you can't enter any building in this area...

Did you install any mods?

Karrg · August 2017

Thanks for the console info.

No, game is unmodded

Karrg · August 2017

I've started a new game, unfortunately its the same issue. I've attached the save

Using the console leads tot he same problem you mentioned, buildings cant be entered.

Doubledimas · August 2017

Just to be sure: the game version is 3.1.3?

Karrg · August 2017

Downloaded a fresh install from steam

.Exe says version 0.1.0.0

Doubledimas · August 2017

In the starting screen of the game there should be a version number in the lower right corner (if you did a fresh install it should be 3.1.3)

Karrg · August 2017

Just checked, yeah it's 3.1.3

Karrg · August 2017

I've tried removing smooth transitions and various other EE graphics/gameplay enhancements but this still happens.

I've also noticed if I do use the console to travel to the SW hives the map has no markers and all NPCs seem to be frozen. Not sure if that is relevant?

Doubledimas · August 2017

Could you attach a DxDiag report?

Karrg · August 2017

Sure

Doubledimas · August 2017

Are you sure that your GeForce driver is up to date? I'm not totally convinced that this is the cause of your problem but it doesn't hurt to ensure it's the most recent version before diving into the game files itself.

JuliusBorisov · August 2017

You could also try to choose another Renderer in the game options (Graphics) and see if you get the same crash.

Try to re-install OpenAL. Launch the game and see if the issue clears. If no success, close the game, install OpenAL_Soft and try that. https://beamdog.zendesk.com/hc/en-us/articles/206729933-Windows-My-Game-Won-t-Launch-Or-Is-Crashing-On-Launch

Karrg · August 2017

Ive updated drivers, installed OPenAL and OpenAL.soft but to no avail, I'm afraid.

edit: also tried the compatability renderer but no joy there either

elminster · August 2017

Try using this save. It's not going to solve the issue for subsequent playthroughs but it might at least solve it for this one.

(to be clear this save may affect any progress you have made in the south-west area of the city)

Karrg · August 2017

Thanks Elminster, I tested the save it works.

Is there a more permanent fix or some way I can replicate that for any subsequent playthroughs?

elminster · August 2017

You basically need to go into the save with Near Infinity, open up the baldur.sav file in your save folder, decompress it, and then delete the AR0300 area from the file. Then recompress the file. It seems like it gets corrupted though I don't know how.

Gate70 · August 2017

If you verify files (From Steam library, right-click the game, click Properties, Local Files, Verify Integrity) does it say all files successfully validated?

Karrg · August 2017

I tried that before, it says all files validated correctly, but I still get the same error

dimomarkov · July 2020

Hi, I'm experiencing the same (or similar) problem with the northwest area on the GoG's enhanced edition. Version is 3.1.4.0
I tried editing the save as elminster suggested, but that did not help, or I'm probably not deleting the correct area. I'm uploading the
save
Two things happen when entering the area, seemingly at random:
1. The screen starts fading to dark (HUD disappearing), then returns immediately to normal, then fades again, ad infinitum. No transition occurs.
2. The simply crashes with the following message
https://drive.google.com/file/d/1ZLt07I-wIlepiweN-Ss1C86wiKuKBK-Z/view?usp=sharing

Here's the mentioned dump as well

I have sent a ticket as well.

Howdy, Stranger!

Quick Links

Categories

Planescape torment:EE crashes when travelling to Southwestern hives

Comments