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*IMPORTANT* Regarding Intel Hardware! Driver issues, slow game performance

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  • bigdogchrisbigdogchris Member Posts: 1,336
    @Anduin

    Let me know how it plays for you. The G35 with OpenGL set to 1, the game plays as well as my primary system. I only have problems with the movies on the G35.

  • ermoermo Member Posts: 81
    edited December 2012


    I can assure everyone there was no malicious intent in our shipping of the game. We had a contractual and social obligation to ship when we did. In our testing (which was mainly on game enthusiast computers (in the future we'll do better at including integrated chipsets)) the Intel issues did not show up. We believed there were very few video cards on the planet which would not support OpenGL 2.0 (released in 2004) and that those cards could be fixed by our Open GL 1.0 fallback implementation.

    It appears we were wrong.

    The issue from our early testing appears to be around texture uploading throughput. As is, BG:EE is a stress test on your video cards ability to push textures to the card as many textures are regenerated per frame.
    Cameron has a re-design of the entire render system which changes everything. We'll generate a lot less traffic and our initial prototype on Intel hardware seems promising. This is a large undertaking and will take time. I can't really give an estimate as we still have a little research before Cam commits to an architecture.

    Classy post. =)

    But a re-design of the entire render system, you say? Out of curiousity, will it benefit other platforms as well? What are the trade-offs? Is this a Good Idea™ overall or just a way of placating (a possibly large number of) ill-informed customers with craptastic GPUs?

    FWIW, I have an old-ish laptop with an Intel GMA X3100 GPU, but I never expected to be able to play BG:EE on it per the announcement that intel graphics chipsets were not well supported. Yes, some of us actually do bother to Read The Fine Manual*. =)

    On the flip-side, this might mean that I will get to actually sit on my couch and play through BG:EE and BG2:EE on my old laptop, right next to my SO. She'll be one happy cookie, and so will I. Best of luck whatever you decide!


    *: OK, it may have been a forum post, but you get the picture...
    Post edited by ermo on
  • P0dbiP0dbi Member Posts: 19
    Good news Trent. I'm looking forward to it.
  • AnduinAnduin Member Posts: 5,745
    @BigdogChris

    Exactly the same results... Got print screen to prove it... But being a complete idiot, I don't know how to get them from my word doc to the nice screen here... (How do I save that as an image again so I can upload to facebook then onto here using <img src= ?)

    However on minimizing it always crashed... so I always just shrinked the windows instead... No probs on a shrunk window... Easy work around if not perfect.

  • PeteAtomsPeteAtoms Member, Mobile Tester Posts: 140
    Anduin said:

    @BigdogChris

    Exactly the same results... Got print screen to prove it... But being a complete idiot, I don't know how to get them from my word doc to the nice screen here... (How do I save that as an image again so I can upload to facebook then onto here using image

    You pasted it into a word doc? I think you should use MS Paint, paste it into there (you can use any image editor, AFAIK, I like Infranview) and save it a jpg - bmp's and png's make the image unnecessarily large, IIRC.

    And I also recommend imgur as a place to upload images.
    http://imgur.com/

    Hmmm, it's a shame there are no buttons in these forums for one-click codes in our posts (most forums let you highlight a word and make it into a link).
  • AnduinAnduin Member Posts: 5,745
    @peteatoms PAINT! I'm an idiot... Some programmes you just forget you have. One sec.
  • bigdogchrisbigdogchris Member Posts: 1,336
    edited December 2012
    Anduin said:

    @BigdogChris

    Exactly the same results... Got print screen to prove it... But being a complete idiot, I don't know how to get them from my word doc to the nice screen here... (How do I save that as an image again so I can upload to facebook then onto here using image

    Paste the image into mspaint, and save it that way as an image. Then upload it to a hosting site. If you have Windows 7 you can use the snipping tool rather than print screen.

    On my main system with Nvidia GPU I'm not getting the memory issue. It may be exclusive to Intel GPU's OpenGL issue.

    Could people with HD3000 or HD4000 graphics test this?

  • AnduinAnduin Member Posts: 5,745
    edited December 2012
    @Bigdogchris

    image

    Exact same pre and post patch.

    Just for clarity. This is on a Intel GMA 4500HDA

    EDIT: That upload site has gone on my favourite @Peteatoms !

  • bigdogchrisbigdogchris Member Posts: 1,336
    edited December 2012
    ... on top of the memory issue, why is BGEE.exe still running? It should be closing. Even on my main system it stays on.
  • DinoDino Member Posts: 291
    AHF said:

    Ignatius said:

    AHF said:


    Is this something you do in the control panel or in the properties file for Baldur.exe? Sorry for the tech ignorance!

    AHF, go over the file Baldur.exe, right-click, select "Properties", then go in the Compatibility section and set it to Windows 95 (+ tick the other options as indicated in posts above).
    I switched it but to no avail. The strange graphic remains:

    image
    Infravision on steroids! Irenicus would be thrilled to see all that Tapped power.
  • bigdogchrisbigdogchris Member Posts: 1,336
    edited December 2012
    @Anduin

    Update 3 has been released and is said to fix memory leaks. I'm not at the location where my Intel test system is at. Could you check it and see if it fixes the 1.8GB issue?

    *Update*

    The memory consumption problem is still happens on my Intel test system.
    Post edited by bigdogchris on
  • cyrus213cyrus213 Member Posts: 16
    edited December 2012

    I should apologize since i went on a tangent there i knew that i was misdirected since the game doesnt support the original OpenGL i was just tired from work and pissed that I bought a game that i cant use. I only bought my PC laptop a year ago and its sad to accept that its already obsolete lol... Im content with knowing that there will be a fix eventually and I apologize for any malicious language i may have used against beamdog. I just loved BG series so much I anticipated this release.

    Just my query is how come fan modded gamers can accurately create a successful and running edition much like a GOTY edition but this cannot run on several drivers. I know OpenGL isnt like directX and mods didnt tamper with graphics cards but also mods dont charge money either... I just wish Beamdog wouldnt have leaped over Windows solutions and use most of their staff to go on to make their mac and ipad versions. If the Mac and ipad version buyers can google and see that the game didnt really successfully launch on Windows (you say very few buyers use chipset family but in reality this claim is stretched) then why would they want to purchase it for their OS? Let's give Cameron a break and help him out. I'm not really attacking Beamdog but stating that their credibility is on the line because they are a new company and I know how this can be since both my brothers are in the business.

    The whole steam installing era of games and the glitches sega had with their games and little support to major glitches made me jump to conclusions about beamdog. If you guys fix these little bugs then id be glad to purchase any other infinity engine enhanced edition to come and you have my full support.

    Post edited by cyrus213 on
  • AaezilAaezil Member Posts: 178
    I have a laptop w/ AMD turion 64 and radeon integrated graphics and im still getting the cursor dissapearing//making the game lag down to like 50% bug...
  • JoeWalkerJoeWalker Member Posts: 75
    Can anyone working on the fixes for the ' intel unfortunates' give any sort of estimated time for a fix? I'm eager for some BG!! :)
  • LeroidecLeroidec Member Posts: 18
    Aaezil said:

    I have a laptop w/ AMD turion 64 and radeon integrated graphics and im still getting the cursor dissapearing//making the game lag down to like 50% bug...

    Same for me, cursor still disappearing/blinking (usually after 15min of game), only in the Inventary. Though I must be lucky my eeepc 1000H with intel 945 chipset family runs it well (but I guess some lags during fights with many spell users will occur).

  • JoeWalkerJoeWalker Member Posts: 75
    @Anduin - Are there any risks downloading the Razer Game Boost thing?
  • Berserk_AlucardBerserk_Alucard Member Posts: 24
    edited December 2012
    Anyone else still having slowdown with Game Update 3 (5/12/12)
    For me, the slowdown when water is nearby or spells are going on might be even worse now...
  • JoeWalkerJoeWalker Member Posts: 75
    @Berserk_Alucard I am too and yes it might even be worse. What are your specs and what other configurations have you tried?
  • Berserk_AlucardBerserk_Alucard Member Posts: 24
    @JoeWalker - I think its just a temporary patch until they can do that major reworking they were talking about for Intel chips.
    My specs (pretty crappy laptop)

    Windows 7
    Celeron Dual Core 2.10Ghz, 2.10Ghz
    3.00Gb RAM
    Intel on board graphics (currently can't remember how to find out more details..)

    How about you, whats your spec?

    I've tried a lot of different options for fixes. Updating my drivers from Intel's website was how I got it running in the first place, before that it would only go as far as the start of the prologue (frustrating as I had spent tonnes of time creating a char.) Changing between full screen and windowed made no difference. Before this patch I was running it in Win95 Compatibility mode. Changes to the .ini made no difference either-adding OpenGL in there didn't seem to do much. Running it in 16 Bit made no difference either. Ive not tried any fan made drivers as I don't wanna bugger my laptop. Currently I can/could play BGEE but it slows down to almost unplayable levels when stuff like Entangle is used. I've tried creating new chars and running through the prologue to get to the Gorion scene, but they lag a lot...maybe even more since this newest patch. D:
  • QuaestorQuaestor Member Posts: 22
    God, still nothing new on the 'western front' is there? Did anyone get the update to download (as if that helped with the Intel-issue)? I'm stuck at 99.8 % with the BeamDog downloader crashing reliably at that point.

    I mean it's been all good fun till now - felt very nostalgic, especially the bit where nothing properly works - but release the working version now, lads.
  • bigdogchrisbigdogchris Member Posts: 1,336
    edited December 2012
    @cyrus213
    @Leroidec

    Have you guys tried toggling the "hardware cursor" option under the graphics menu? If you're is currently on try it off, if it's off try it on.
  • LeroidecLeroidec Member Posts: 18

    @cyrus213
    @Leroidec

    Have you guys tried toggling the "hardware cursor" option under the graphics menu? If you're is currently on try it off, if it's off try it on.

    Yes I did. But then the processor (N270) is lost and it is lagging like hell (just having the characters walking...).
  • excellent_todayexcellent_today Member Posts: 5
    DEAR BEAMDOG,

    I've installed update 3, but it has made no difference to the choppy movies and in-game lag. While while working on future updates, can you please bear in mind that "Mobile Intel (R) 4 Series Express Chipset Family" needs and update to run the game properly.
  • cyrus213cyrus213 Member Posts: 16
    I turned off the hardware mouse cursor and the cursor is just slow now. My technical difficulty is that the game stutters throughout and even worse during the opening video. the character stutters as he walks very slowly. Tried compatibility mode with win 95 disabiling visial themes, desktop comp and DPI settings, nothing worked, windowed mode does not work and the baldur.ini change doesnt work, still stuttering.

    Windows 7
    Intel Core i3-2310M CPU @ 210GHz
    Intel HD Graphics Family



  • ZayneZayne Member Posts: 32
    edited December 2012
    After new patch, that should improve game with Intel videocards, game become totally unplayable. In first version FPS falls down only when spells like entangle or fireball casted on screen. After updates it's permanently low.

    Lenovo S10-3, WinXP SP3, GMA3150
  • bigdogchrisbigdogchris Member Posts: 1,336

    DEAR BEAMDOG,

    I've installed update 3, but it has made no difference to the choppy movies and in-game lag. While while working on future updates, can you please bear in mind that "Mobile Intel (R) 4 Series Express Chipset Family" needs and update to run the game properly.

    They believe a new rendering method may improve performance on Intel systems. It's something they are working on right now but it will take some time to complete.
    Cam has a new Renderer in the works to fix the Intel situation and improve performance. It will take us some time though.


  • AnduinAnduin Member Posts: 5,745
    edited December 2012
    @BigDogChris Got onto it as soon as I was able... You do realise that in my timezone you posted at 2:45AM ? Perhaps I would forego sleep if my BG was working too :)

    Anyway...

    Picture of mem. usage when BG:EE is windowed...

    image

    A picture of mem. usage when minimised to the toolbar...

    image

    Again for clarity this is on a Intel Core 2 Duo processor T6400 (2.0 Ghz, 800 MHZ FSB) with Intel GMA 4500MHD graphics chip.

    The game is patched to v1.0.2009 on opening screen (no b? update 3 anyway)

    Game a little less laggy after patch? Maybe a bit... Gorions death scene was very slow however... He like died in slow mo... It was like, hell I can get an Oscar for this if I drag it out a bit...

    EDIT: When I minimised to toolbar it crashed. I have a crash dump to send. Yay!
  • bigdogchrisbigdogchris Member Posts: 1,336
    It will say 2009b in the actual Baldur's Gate screen, on the main screen it just says 2009.
  • P0dbiP0dbi Member Posts: 19
    edited December 2012
    So after the third update (Dec, 5) I still have very slow game on my Notebook with Intel Chipset of 4000 family. But I trust guys from BeamDog and belive that they are able to fix this problem before Christmas. :-)
  • ermoermo Member Posts: 81
    P0dbi said:

    So after the third update (Dec, 5) I still have very slow game on my Notebook with Intel Chipset of 4000 family. But I trust guys from BeamDog and belive that they are able to fix this problem before Christmas. :-)

    That would be awesome indeed (G965 chipset w/X3100 IGP here).

    However, given the scope of the necessary render re-design, I wouldn't get my hopes up too high.

    Just sayin'... =)

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