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*IMPORTANT* Regarding Intel Hardware! Driver issues, slow game performance

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  • MoiraMoira Member Posts: 173
    @RedGuard
    Sounds like you're pretty much where I'm at :-/ I can play but yes, it's laggy. Especially with water or spellwork in the vicinity. You may want to try other compatibility modes if Win7 offers them (I have XP), just in case one of the others works better for you than Win95. Hopefully Overhaul will come up with a solution sooner rather than later.

    @LoneWanderer
    It's not Win7, it's the graphic card. Likely you also have Intel? Videos won't work at this time, for sure, but otherwise it's possible to use the workarounds to get the game playable. The devs are looking into this. Trent Oster wrote that the Intel problem was found quite late during the development (it's not a problem inherent in the game, it's an Intel/OpenGL support problem).
  • RedGuardRedGuard Member Posts: 672
    Thanks anyway @Moira I'll try some more of the compatibility options just to make sure. I did notice a post where @TrentOster said they were basically told by Intel to pursue a Direct X to which he added "Based on this feedback, we are attempting to plan accordingly."

    However no one has mentioned just what kind of time frame we'd be looking at for that to happen and the wording of that line doesn't exactly sound like a definite endorsement of the idea. At best I think we can interpret that as "we'll think about it, maybe". I dunno, maybe I'm just being cynical there out of frustration. lol
  • MoiraMoira Member Posts: 173
    @RedGuard
    I have a lot of faith in Overhaul wanting to get this to work. That said, it's a small team and they will have to evaluate their plans realistically. Time will tell :)
  • LoneWandererLoneWanderer Member Posts: 2
    I still think there's been a lack of communication between Beamdog and the customers who, like me, found a nasty surprise at the end of the alley.
    I believe we deserve something more than "time will tell" or else a refund. This said, I am very appreciative of the efforts being made by BG's team to fix the problem and understand the difficulties being encountered. Nonetheless, it is good customer service policy to acknowledge the mistake and offer a solution or a refund.
  • TaliesinBTaliesinB Member Posts: 1
    The game is unplayable for me also.
  • NathanNathan Member Posts: 1,007
    @LoneWanderer I'm sorry for making you list it again, can you send me a private message with your computer's specifics? You can't load the game at all/it's crashing or...?
  • NathanNathan Member Posts: 1,007
    @RedGuard don't worry, we're actively doing something about it. How soon a fix can be ready is still a question mark at this point, but, it's in the works.
  • CorsymyrCorsymyr Member Posts: 146
    Perhaps someone here can assist me. Double click the exe and it crashes.

    Alienware M17X R2 ATI FirePro M7820 x2 in Crossfire.

    http://forum.baldursgate.com/discussion/8198/baldur-exe-crashes-module-baldur-exe-click-no-play-again#latest

    The post above will give you a list of everything I have tried and the entire specs and errors.

    Thanks in advance ...
  • VaryahenVaryahen Member Posts: 224
    Corsymyr. I found a solution. I hope this can help.

    http://www.geforce.com/drivers Run the autodetect portion, and install what it recommends you install. After that, make sure you find the baldur.exe, right click it, and specify that it should use the higher performing nvidia chip to run the game. And the Baldur.exe, right click, properties. Compatibility (maybe it is another word, I have spanish windows), I set this config there:

    Run as Win XP (Service Pack 3) If this doest not work...try Windows 95).

    Run as administrator.

    Good luck guys.
  • CorsymyrCorsymyr Member Posts: 146
    Thanks Varyahen, but my system has the 2 ATI cards not the nVidia ones. I did uninstall the driver and sweep the system and reinstalled the 12.10 (latest) Version of the driver. Still stuck :(

    Looks like when I get this going I am playing a Blackgaurd and killing every NPC I see!!! Arrgghh!
  • VaryahenVaryahen Member Posts: 224
    Ok. Forget the drivers, have you tried the compatibility configuration? Is another change that might help.
  • SLAYER1980SLAYER1980 Member Posts: 3
    I have the same problem with my Intel graphic card. Tried all the tips here, but still unplayable slow. Guess I'll just wait for an update.
  • CorsymyrCorsymyr Member Posts: 146
    @Varyahen ... unfortunately I have tried every single compatibilty combination ... always the same error. Thanks for your help though!
  • TrappistTrappist Member Posts: 14
    Ok, i give up, i've learnt lots about my computer tonight, but sadly not how to start the game.
    Issue is Win 7 game wont start. I've tried every suggestd solution (I think) so its over to devs to sort out a patch.
  • ben69005ben69005 Member Posts: 33
    for amd driver on windows 8 install this downmload and install catlayst center end you can play
  • CorsymyrCorsymyr Member Posts: 146
    @ben69005 I have already updated to 12.10. I even uninstalled the driver, performed a sweep and reinstalled it. Thanks for the help though.
  • ben69005ben69005 Member Posts: 33
    i have this version: amd_catalyst_12.6_legacy_win8
  • JimbobbyboyJimbobbyboy Member Posts: 1
    I fixed mine. Running Intel HD 3000.
    Updated sound and grapics drivers.
    Now I run the game from the application, not the launcher (the app found in C:\Program Files (x86)\Games\Baldur's Gate Enhanced Edition\Data\00766
    Importantly, it only works when I select to run as administrator.
    Playing lovely now!
  • VaryahenVaryahen Member Posts: 224
    Something that has happened to me now. I started to play two hours ago after configurating compatibility. But then, i was unable to play again. Then, after a few tries...I entered again. So, its really strange...it works fine 50% of the times. Keep trying the diferent compatibility mods :S

    Its just a sugestion.
  • operator13operator13 Member Posts: 4
    I'm on a Windows 7 PC with integrated Intel graphics, had the lagging issue to a terrible degree. Tried a bunch of the suggestions on the first page with no joy, finally thought to check on Windows Update for a driver upgrade. There it was - had been there since February but since it's considered an 'optional' upgrade it didn't automatically download. I installed and the game's been playing beautifully since. I figure most/all of the people here will have tried that already but I figured I'd throw it out there just in case.
  • darkblade94darkblade94 Member Posts: 6
    here are my specs:

    Mobile Intel(R) 965 Express Chipset Family - Driver Version: 8.14.10.1930
    intel core duo 1.83ghz

    baldur.ini:

    CREATE TABLE options (
    section string,
    name string,
    value string
    );
    INSERT INTO options ROWS (
    'Window', 'Full Screen', '1',
    'MOVIES', 'INTRO', '1',
    'Game Options', 'Footsteps', '1',
    'Game Options', 'Memory Level', '100',
    'Game Options', 'Mouse Scroll Speed', '36',
    'Game Options', 'GUI Feedback Level', '5',
    'Game Options', 'Locator Feedback Level', '3',
    'Game Options', 'Bored Timeout', '3000',
    'Game Options', 'Always Dither', '0',
    'Game Options', 'Subtitles', '1',
    'Game Options', 'Keyboard Scroll Speed', '36',
    'Game Options', 'Command Sounds Frequency', '2',
    'Game Options', 'Selection Sounds Frequency', '3',
    'Game Options', 'Effect Text Level', '62',
    'Game Options', 'Infravision', '0',
    'Game Options', 'Weather', '0',
    'Game Options', 'Tutorial State', '1',
    'Game Options', 'Attack Sounds', '1',
    'Game Options', 'Auto Pause State', '0',
    'Game Options', 'Auto Pause Center', '1',
    'Game Options', 'Difficulty Level', '2',
    'Game Options', 'Quick Item Mapping', '1',
    'Game Options', 'Environmental Audio', '1',
    'Game Options', 'Heal Party on Rest', '1',
    'Game Options', 'Terrain Hugging', '0',
    'Game Options', 'HP Over Head', '1',
    'Game Options', 'Critical Hit Screen Shake', '1',
    'Game Options', 'Hotkeys On Tooltips', '1',
    'Game Options', 'Area Effects Density', '50',
    'Game Options', 'Duplicate Floating Text', '1',
    'Game Options', 'Tiles Precache Percent', '10',
    'Game Options', 'Pausing Map', '0',
    'Game Options', 'Extra Feedback', '0',
    'Game Options', 'Filter Games', '1',
    'Game Options', 'All Learn Spell Info', '1',
    'Graphics', 'OpenGL Version', '1',
    'Program Options', 'Font Name', '',
    'Program Options', 'Double Byte Character Support', '0',
    'Program Options', 'Drop Capitals', '0',
    'Program Options', '3D Acceleration', '1',
    'Program Options', 'Maximum Frame Rate', '60',
    'Program Options', 'Path Search Nodes', '16000',
    'Program Options', 'Tooltips', '20',
    'Program Options', 'Translucent Shadows', '0',
    'Program Options', 'Sprite Mirror', '1',
    'Program Options', 'Gamma Correction', '0',
    'Program Options', 'Brightness Correction', '0',
    'Program Options', 'Backwards Compatible 3d', '0',
    'Program Options', 'Volume Movie', '90',
    'Program Options', 'Volume Music', '40',
    'Program Options', 'Volume Voices', '100',
    'Program Options', 'Volume Ambients', '40',
    'Program Options', 'Volume SFX', '80',
    'Window', 'x', '128',
    'Window', 'y', '96',
    'Window', 'w', '1055',
    'Window', 'h', '798',
    ', ', ', ', ',
    ',
    ', ', ', ', '
    );
    ',
    'MOVIES', 'BLACKPIT', '1'
    );

    Color depth set to 16 bit
    Triple buffer disabled
    Win 95 Compatibility mode (and the last 3 options checked)

    the game is working like a charm now! even with the magic spells on screen, it's always smooth!
    thank you guys :)


  • RedGuardRedGuard Member Posts: 672
    Nathan said:

    @RedGuard don't worry, we're actively doing something about it. How soon a fix can be ready is still a question mark at this point, but, it's in the works.

    Thanks @Nathan It's good to hear something at least.
  • bg_secret_loverbg_secret_lover Member Posts: 8
    edited December 2012
    [WARNING, POSSIBLE SOLUTION FOR SLOW MAGIC]

    Hi All again,
    You all, of course, know how to make the game run a bit faster with these tweaks
    http://forum.baldursgate.com/discussion/comment/151938/#Comment_151938

    But comment from @darkblade94 forced me to another round of tweak-system-and-check-the-game steps.
    1) Change Memory Level to 100 in your .ini file
    'Game Options', 'Memory Level', '100',
    2) Change Maximum Frame Rate to 60
    'Program Options', 'Maximum Frame Rate', '60',
    2) Change your Color Depth to 16bit. On Windows 7 Right Click on Desktop -> Screen Resolution -> Advanced Settings -> Monitor (tab) -> Colors -> High Color (16 bit)

    Start the game and see how the magic spells work. Usually, I'm just starting the Black Pits campaign and checking how fast those magic circles are. It is working much faster for me now, but yeah, I know, 16 bit makes your monitor look like a crap.

    Let me know if you like the fix.
    Post edited by bg_secret_lover on
  • Arsene_LupinArsene_Lupin Member Posts: 181
    Does this mean BGEE won't work on one of those new Windows 8 Ultrabooks with Intel HD 4000 GPUs?

    'Cause I was real excited about getting one this Xmas and playing old IE games on it.
  • jhart1018jhart1018 Member Posts: 909
    @Rawi I have a Gateway NV79c54u Intel Core IM i3-380M with an Intel HD Graphics card. That's all it says. If I try to update drivers through any of the Intel sites, it tells me that my driver is custom and should be installed through Gateway only. I cannot download drivers direct from Intel; Bill Gates won't let me. I go to Gateway's support site and on the drivers page, I don't know what I'm looking for--chipsets, VGAs, or something else. Nothing says "Here's a new driver for an Intel HD graphics card."
  • JoeWalkerJoeWalker Member Posts: 75
    Can we get some sort of estimated time frame for when a complete solution will be available? How long would something like that take?
  • RecilRecil Member Posts: 46
    edited December 2012

    here are my specs:

    Mobile Intel(R) 965 Express Chipset Family - Driver Version: 8.14.10.1930
    intel core duo 1.83ghz

    baldur.ini:

    CREATE TABLE options (
    section string,
    name string,
    value string
    );
    INSERT INTO options ROWS (
    'Window', 'Full Screen', '1',
    'MOVIES', 'INTRO', '1',
    'Game Options', 'Footsteps', '1',
    'Game Options', 'Memory Level', '100',
    'Game Options', 'Mouse Scroll Speed', '36',
    'Game Options', 'GUI Feedback Level', '5',
    'Game Options', 'Locator Feedback Level', '3',
    'Game Options', 'Bored Timeout', '3000',
    'Game Options', 'Always Dither', '0',
    'Game Options', 'Subtitles', '1',
    'Game Options', 'Keyboard Scroll Speed', '36',
    'Game Options', 'Command Sounds Frequency', '2',
    'Game Options', 'Selection Sounds Frequency', '3',
    'Game Options', 'Effect Text Level', '62',
    'Game Options', 'Infravision', '0',
    'Game Options', 'Weather', '0',
    'Game Options', 'Tutorial State', '1',
    'Game Options', 'Attack Sounds', '1',
    'Game Options', 'Auto Pause State', '0',
    'Game Options', 'Auto Pause Center', '1',
    'Game Options', 'Difficulty Level', '2',
    'Game Options', 'Quick Item Mapping', '1',
    'Game Options', 'Environmental Audio', '1',
    'Game Options', 'Heal Party on Rest', '1',
    'Game Options', 'Terrain Hugging', '0',
    'Game Options', 'HP Over Head', '1',
    'Game Options', 'Critical Hit Screen Shake', '1',
    'Game Options', 'Hotkeys On Tooltips', '1',
    'Game Options', 'Area Effects Density', '50',
    'Game Options', 'Duplicate Floating Text', '1',
    'Game Options', 'Tiles Precache Percent', '10',
    'Game Options', 'Pausing Map', '0',
    'Game Options', 'Extra Feedback', '0',
    'Game Options', 'Filter Games', '1',
    'Game Options', 'All Learn Spell Info', '1',
    'Graphics', 'OpenGL Version', '1',
    'Program Options', 'Font Name', '',
    'Program Options', 'Double Byte Character Support', '0',
    'Program Options', 'Drop Capitals', '0',
    'Program Options', '3D Acceleration', '1',
    'Program Options', 'Maximum Frame Rate', '60',
    'Program Options', 'Path Search Nodes', '16000',
    'Program Options', 'Tooltips', '20',
    'Program Options', 'Translucent Shadows', '0',
    'Program Options', 'Sprite Mirror', '1',
    'Program Options', 'Gamma Correction', '0',
    'Program Options', 'Brightness Correction', '0',
    'Program Options', 'Backwards Compatible 3d', '0',
    'Program Options', 'Volume Movie', '90',
    'Program Options', 'Volume Music', '40',
    'Program Options', 'Volume Voices', '100',
    'Program Options', 'Volume Ambients', '40',
    'Program Options', 'Volume SFX', '80',
    'Window', 'x', '128',
    'Window', 'y', '96',
    'Window', 'w', '1055',
    'Window', 'h', '798',
    ', ', ', ', ',
    ',
    ', ', ', ', '
    );
    ',
    'MOVIES', 'BLACKPIT', '1'
    );

    Color depth set to 16 bit
    Triple buffer disabled
    Win 95 Compatibility mode (and the last 3 options checked)

    the game is working like a charm now! even with the magic spells on screen, it's always smooth!
    thank you guys :)


    I'm on a macbook 2,1 (Mid 2007) with intel gma945 inegrated graphics (latest drivers, which is to say, the last ones they bothered putting out) running windows 8 release preview on boot camp and...this made the game playable. I'm not sure which if not all of the settings did the trick, because I just did them all at once (not very methodical, I know). It is still slow at times, the graphics are extremely low quality, but the fact I can play this game at all is a huge improvement over yesterday. Big thanks are in order.
  • Tenacious1Tenacious1 Member Posts: 1
    edited December 2012
    Add me to the list of those with an HP laptop with Intel Graphics Card.

    Tried the INI, no luck

    Can't risk the modded drivers (laptop pulls double duty for work)

    The best way I can describe the issue is tied to the First movie where it looks and sounds like...

    pa-pa-pa-pa-pa-pa-pa-pa-pa-pa-pa-pa-pa-pa-pa-pa-pa-pa-pa-pa... with choppy graphics...and music!

    Then, when I got to the first automated cut scene and the fireball drops... the lag was horrendous. Moving around maps is also very slow at times...

    Looking forward to an update in several weeks :)

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