@subterra I totally understand your frustration, and I'm sorry for your troubles. We can't be responsible for your ISP's blocking measures, but we can certainly do our best to try to come to a solution so you can get the game. I find it especially curious though that you'd threaten to pirate the game because our P2P solution isn't working for you when most existing pirated distribution is also P2P...? That doesn't make sense to me, but regardless of that I understand you're angry and hey, in your situation I likely would be a bit miffed as well.
I can't make any promises as to what will or won't happen, as I'm not the person in charge of actually implementing the logistics for game downloads and whatnot, but I'll be shocked if we can't figure something out for your situation.
Thanks at least you guys are aware of the problem and seem to care cheers !
Trying to download the 500MB additional data right now. I double-clicked on the "Download complete" button, it checked my files for a while with 700KB/s speed... then it started downloading showing 1.3GB and way to go to 1.8GB... and download rate suddenly dropped to an awful 2KB/s, sometimes less. If I have to cut-short the install now, I fear all files may be corrupt and I will have to start the entire 1.8GB all over again! also, no clue whether it updated my installer to the newer version.
@Ignatius I don't think it will corrupt your old files, it's downloading new stuff. Just restart it and leave it alone. Watching these things never works.
@Ignatius I don't think it will corrupt your old files, it's downloading new stuff. Just restart it and leave it alone. Watching these things never works.
BTW, did you get the new installer?
No I did not, I assumed I would download it by clickling on the "Download Complete" button but when I place the mouse cursor over the BGE.exe fil it still reads 0.2.3.0 version. How do you normally download the new installer?
@Kerozevok / anyone else with a problem, yes please e-mail support@beamdog as mentioned in the first post, or by using the support link on our website. (...)
@Nathan This is > 3 days < I wait an answer from the support....
At this point, the cracked release will be available before the official release.
I must say, threatening to pirate the game is not the answer. First of all, you can't play the game for days yet so why the hate that you don't have data downloaded that you can't possibly even use yet?
Preloading exists for a reason. It's to sort out all the problems with the servers, the downloads, and the transfer software and methods before the game is released officially. Yes some are having problems now but that's exactly the point, to find and correct those problems so you do not have them when the game is available to play.
They are sorting the problems as they occur, bringing additional servers online, updating the preload software and I have to say they are doing it at a rate that is much better than other places have had in the past. This is to be commended for a developer who is basically doing this all on faith for a 14 year old game.
Again think about it. You are complaining about not being able to download software that is disabled anyway so what's the difference if it is downloaded this minute or takes until midnight on the 27th (or whatever time they are going to activate it), you still can't use it until that time no matter how fast or slow it is downloaded
Best thing you can do it keep reporting issues as they happen and let them sort them out and get things fixed for you, threats of pirating or otherwise skirting their compensation will not help anything and will cheat them out of support that, in my book, for resurrecting this fine game they have earned many times over.
I don't get it, if you can't download through the client, there is a torrent from Beamdog as well, as said by Mortes i think.
And there is no reason why a client/installer problem can't be fixed, given patience and will.
I'll have to admit, Beamdog reacts faster than Blizzard did, although Blizzard had more strain because of demand.
Cut the guys some slack, they are stressed as well about this, but still try to help everyone. They were also methodical enough to preload, so problems are fixed for the major part before the release.
It should do. I believe it opens up the ports which needed to be unblocked, however if your ISP blocks torrents it may not help with that.
In fact I let it run without interferring, and at some point download rate went back up to ~500KB/s. Download complete but still do not have the last installer version though...
You may not need it so I wouldn't worry. When I downloaded it fluctuated between 2kb and 750kb. I just followed my own advice, went away and let it get on with it (with P2P ticked). When I got back it was 99% complete.
@Mornmagor: I just re-ran the BGEE.exe and this time it did prompt me for an installer update! I now have the 2.4 version and my full 1.8GB install. Thanks for all the help!!
Support provided both by Beamdog, beta testers and the community has been outstanding. One has the feeling that this is a project reaching first to BG's hard-core fan base... and it feels good.
That's only people who pre-ordered AND are on the forums. It doesn't include those who aren't on the forums, nor those of us who pre-ordered multiple copies as gifts.
> Look at how many people have been awarded the exclusive badge.
I pre-ordered and don't have the badge. Not sure how to connect beamdog to these forums. I don't particularly care about that, but just saying that it's not a great measure!
Comments
If it's not somewhat illegal then maybe share your VPN solution for other users who may be having difficulty?
right now, i uploaded about... 1.2 tb to beamdog
I don't think it will corrupt your old files, it's downloading new stuff. Just restart it and leave it alone. Watching these things never works.
BTW, did you get the new installer?
At this point, the cracked release will be available before the official release.
http://www.beamdog.com/files/BGEEInstaller.exe
There you go bud, hope it helps.
Preloading exists for a reason. It's to sort out all the problems with the servers, the downloads, and the transfer software and methods before the game is released officially. Yes some are having problems now but that's exactly the point, to find and correct those problems so you do not have them when the game is available to play.
They are sorting the problems as they occur, bringing additional servers online, updating the preload software and I have to say they are doing it at a rate that is much better than other places have had in the past. This is to be commended for a developer who is basically doing this all on faith for a 14 year old game.
Again think about it. You are complaining about not being able to download software that is disabled anyway so what's the difference if it is downloaded this minute or takes until midnight on the 27th (or whatever time they are going to activate it), you still can't use it until that time no matter how fast or slow it is downloaded
Best thing you can do it keep reporting issues as they happen and let them sort them out and get things fixed for you, threats of pirating or otherwise skirting their compensation will not help anything and will cheat them out of support that, in my book, for resurrecting this fine game they have earned many times over.
And there is no reason why a client/installer problem can't be fixed, given patience and will.
I'll have to admit, Beamdog reacts faster than Blizzard did, although Blizzard had more strain because of demand.
Cut the guys some slack, they are stressed as well about this, but still try to help everyone. They were also methodical enough to preload, so problems are fixed for the major part before the release.
Oh well.
Run the installer from desktop as administrator.
Run the BGEE.exe directly from the installation directory.
If they don't prompt to update to 2.4, and you can't press anything on the installer as well, manually download the 2.4 one.
See if this helps.
The full install should be: 1,77 GB (1.906.093.899 byte), with 935 files, 57 directories.
http://forum.baldursgate.com/badge/bgee-supporter
I pre-ordered and don't have the badge. Not sure how to connect beamdog to these forums. I don't particularly care about that, but just saying that it's not a great measure!