Soon it will be 3 months since the games disappeared.
Either you give us a deadline or start refunding.
It really looks like beamdog doesn't give a crap and are not planning to fix it.
Google is another piece of crap, steam and gog never removed access (even when the game was removed from sale).
They even hide the purchase history of the games on gplay (had to search my google wallet history to find them).
Can someone explain to me how this isn't theft? You gladly took $20 from me for two licenses to play two games then removed them from me with no warning or permission offering nothing by way of a refund. How is this not stealing again? Do the right thing and refund these.
The right thing would actually to make the games available again.
I don't want them anymore. I want my money back. Beamdog has proven they might just take them away without notice once before, why would I want to be set up again?
Soon it will be 3 months since the games disappeared.
Either you give us a deadline or start refunding.
It really looks like beamdog doesn't give a crap and are not planning to fix it.
Google is another piece of crap, steam and gog never removed access (even when the game was removed from sale).
They even hide the purchase history of the games on gplay (had to search my google wallet history to find them).
Complain to google about the removal from your purchase history, i got a £5 credit on play store for it, as apparently thats not supposed to happen.
I don't want them anymore. I want my money back. Beamdog has proven they might just take them away without notice once before, why would I want to be set up again?
It sad because I'm starting to feel the same. From what I remember the old games were great without any enhancing but Beamdog is the one that delivered them to various platforms. I have mixed feelings.
Today I've seen that one of the major distributors is offering BG EE with a huge discount but I'm unable to buy it. What if something goes wrong... Like it has Beamdog quality stamps all over it...
Well, the EE are way better than vanilla in pretty much every single aspect (some people on this community will strongly disagree though).
I have a Steam version of every game (IWDEE, BGEE+SoD, BG2EE, PSTEE) and I'm pretty sure that I will never have this sort of problem.
I'm not defending Beamdog, I agree with you guys that this situation is absurd to say the least but the problem here is the quality of customer service, not the quality of the product.
Can someone explain to me how this isn't theft? You gladly took $20 from me for two licenses to play two games then removed them from me with no warning or permission offering nothing by way of a refund. How is this not stealing again? Do the right thing and refund these.
The right thing would actually to make the games available again.
I don't want them anymore. I want my money back. Beamdog has proven they might just take them away without notice once before, why would I want to be set up again?
Dude this is the nature of digital downloads. Tomorrow google could remove the entire digital library and you wouldn't have a leg to stand on. Go ask google for your money back while Beamdog tries to sort this out from their end.
I also want to apologize and thank JuliusBorisov for dealing with our insanity. I appreciate all the hard work you do to keep us informed and feel bad about the amount of stick you get given which pretty much amounts to bad luck.
Can someone explain to me how this isn't theft? You gladly took $20 from me for two licenses to play two games then removed them from me with no warning or permission offering nothing by way of a refund. How is this not stealing again? Do the right thing and refund these.
The right thing would actually to make the games available again.
I don't want them anymore. I want my money back. Beamdog has proven they might just take them away without notice once before, why would I want to be set up again?
Dude this is the nature of digital downloads. Tomorrow google could remove the entire digital library and you wouldn't have a leg to stand on. Go ask google for your money back while Beamdog tries to sort this out from their end.
I also want to apologize and thank JuliusBorisov for dealing with our insanity. I appreciate all the hard work you do to keep us informed and feel bad about the amount of stick you get given which pretty much amounts to bad luck.
Thank you Julius!
I'm certainly not denying Google removing them without a choice. But what now? Figure it out already.
A/A Beamdog
Compre BG 2 e Icewindale en android.
Ya no existe en android, ofrezcan una copia para pc o sería un timo...
Sería diferente si el juego solo estuviera en android, en este caso hay alternativa.
Internally, we plan to complete everything needed from us till Monday. Then Google Play will have to approve the submission.
Does this mean everything holding up 2.6 is also fixed?
I still can't talk about that.
I there any truth to the rumor (that I just made up) that Julian Assange is a secret Baldur's Gate fan, and the whole reason we cannot get an update is that USA courts have a secret subpoena on the game assets and his play logs until such time that they get to prosecute him for leaking wikis?
So... I'm reading that the update will be submitted Monday. It takes 1to 3 days, normally, for Google to review it. It should be in the store within 24hours after that. That means available by Friday. Is this correct?
So... I'm reading that the update will be submitted Monday. It takes 1to 3 days, normally, for Google to review it. It should be in the store within 24hours after that. That means available by Friday. Is this correct?
As long as google doesn’t nix it for some reason...
Hopefully Julius will be able to tell you all if and when it gets approved.
Ok, there're reasons Beamdog doesn't give ETAs usually. I gave you one last week and turns out we couldn't make it.
We ran into additional issues and believe we won't be able to fix it till July. Sorry, all.
There was something that prevented new builds from happening, then this something was fixed. We are working on the issue but couldn't make it till yesterday.
Beamdog sells a game on Steam. No one ever loses access to their Beamdog game from Steam.
Beamdog sells a game on GoG. No one ever loses access to their Beamdog game from GoG.
Beamdog sells a game on Google Play. It mysteriously vanishes from Google Play.
As upset as people are, it should be pretty clear that this is, in fact, Google's doing. The only platform from which Beamdog content was ever removed is under Google's exclusive control.
Beamdog sells a game on Steam. No one ever loses access to their Beamdog game from Steam.
Beamdog sells a game on GoG. No one ever loses access to their Beamdog game from GoG.
Beamdog sells a game on Google Play. It mysteriously vanishes from Google Play.
As upset as people are, it should be pretty clear that this is, in fact, Google's doing. The only platform from which Beamdog content was ever removed is under Google's exclusive control.
It's not mysteriously vanished, Google changed its t&C's in line with GDPR, which has been around for quite a while.
IWD and BG2 did not comply with the new t&C's, so were pulled.
Beamdog have taken an unforgivably long time to resolve the issue, apparently now not till July, that's what? Going on 4 months with no end in sight? utter utter shambles.
Comments
Either you give us a deadline or start refunding.
It really looks like beamdog doesn't give a crap and are not planning to fix it.
Google is another piece of crap, steam and gog never removed access (even when the game was removed from sale).
They even hide the purchase history of the games on gplay (had to search my google wallet history to find them).
I don't want them anymore. I want my money back. Beamdog has proven they might just take them away without notice once before, why would I want to be set up again?
Complain to google about the removal from your purchase history, i got a £5 credit on play store for it, as apparently thats not supposed to happen.
Not a refund but better than nothing
? I don't see it. What do you mean?
It sad because I'm starting to feel the same. From what I remember the old games were great without any enhancing but Beamdog is the one that delivered them to various platforms. I have mixed feelings.
Today I've seen that one of the major distributors is offering BG EE with a huge discount but I'm unable to buy it. What if something goes wrong... Like it has Beamdog quality stamps all over it...
I have a Steam version of every game (IWDEE, BGEE+SoD, BG2EE, PSTEE) and I'm pretty sure that I will never have this sort of problem.
I'm not defending Beamdog, I agree with you guys that this situation is absurd to say the least but the problem here is the quality of customer service, not the quality of the product.
Dude this is the nature of digital downloads. Tomorrow google could remove the entire digital library and you wouldn't have a leg to stand on. Go ask google for your money back while Beamdog tries to sort this out from their end.
I also want to apologize and thank JuliusBorisov for dealing with our insanity. I appreciate all the hard work you do to keep us informed and feel bad about the amount of stick you get given which pretty much amounts to bad luck.
Thank you Julius!
I'm certainly not denying Google removing them without a choice. But what now? Figure it out already.
Does this mean everything holding up 2.6 is also fixed?
Hmmm, that is great news! Now we have something to think about. Thank you Julius.
I still can't talk about that.
Compre BG 2 e Icewindale en android.
Ya no existe en android, ofrezcan una copia para pc o sería un timo...
Sería diferente si el juego solo estuviera en android, en este caso hay alternativa.
Can you say what version of the game is going to be released on the Google Play store?
Will the blurry screen be fixed? Or it's the exact same version?
It’s the last version released.
I there any truth to the rumor (that I just made up) that Julian Assange is a secret Baldur's Gate fan, and the whole reason we cannot get an update is that USA courts have a secret subpoena on the game assets and his play logs until such time that they get to prosecute him for leaking wikis?
As long as google doesn’t nix it for some reason...
Hopefully Julius will be able to tell you all if and when it gets approved.
Fingers crossed.
We ran into additional issues and believe we won't be able to fix it till July. Sorry, all.
There was something that prevented new builds from happening, then this something was fixed. We are working on the issue but couldn't make it till yesterday.
To be fair, it's only Android, right? On PC, Mac, or iPhone/iPad, all is well?
Steam-PC user here and everything is fine there.
Beamdog sells a game on GoG. No one ever loses access to their Beamdog game from GoG.
Beamdog sells a game on Google Play. It mysteriously vanishes from Google Play.
As upset as people are, it should be pretty clear that this is, in fact, Google's doing. The only platform from which Beamdog content was ever removed is under Google's exclusive control.
It's not mysteriously vanished, Google changed its t&C's in line with GDPR, which has been around for quite a while.
IWD and BG2 did not comply with the new t&C's, so were pulled.
Beamdog have taken an unforgivably long time to resolve the issue, apparently now not till July, that's what? Going on 4 months with no end in sight? utter utter shambles.